Ford — MOST DISGUSTING SERVICE- HAPREET FORD OKHLA

Address:New Delhi, Delhi

My car number is DL 4C AF5251 This is my 4th time experience with this service centre and I must say I have not come across such horrible experience in my life with any product/ service. I also owns a Hyundai car and have never experience a single problem with them. THESE HARPREET FORD GUYS AT OKHLA are cheats, they are the most NON CO-OPERATIE TEAM. I can list down my 10 bad experiences with them but the most latest is below; I am in my 8th month of pregnancy, asked for a pick up which they refused finally agreed to do so on 31st may. now when I am asking them to deliver the ca as well because of obvious reason that I can not drive these days, they hve become the most non cooperative people, ruthless and in human. they are forcing me to make the payment online, NOT READY OT TAKE THE CASH, I am in office and of course don't remember the net banking details so cant do it, they said that their policy has changed that they cant accept cash, this is just a way to create further problem, I AM SO PISSED that feel like selling off this car. they also don't know their job, I can list don 9 other incidents where they have offered poor service, fyi, they fixed by AC in last service, charged 10, 000 and it broke again only after 15days, now they are asking for another 10, 000? CANANYONE JUSTI THIS THAT WHY THEY DIDNT FIX IT IN THE LAST SERVIE WHICH WAS HARDLY 20DAYS BACK?????????
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ford India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1694
    Pending
    0
    Resolved
    398
    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 33 6454 0374 (Corp. Office East)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    View all Ford India contact information