[Resolved]  Fortis Hospital — delay in dengue blood report

Address:

Mumbai City, Maharashtra

My friend was suffering from severe high fever and body pain with chills. The doctor at fortis prescribed dengue blood test which we gave at 3:38 pm 04/10/2014. MHDPT no is 414048. It was written in the slip and was tokd that report would be given the next day 05/10/14 at 5 pm. However the date 06/10/14 has also passed and the report has not been given. When i call they do not entertain and are very arrogant. Due to this delay in proper medication the situation of the patient worsened and i hoapitalised her to a different hospital in which the tests were redone for dengue and reports came in 6 hours. Due to this negligence from fortis the situation of my friend deteriorated to very disturbing extend.