[Resolved]  FOTofAST — pathetic customer representation

Address:Pune, Maharashtra

Fotofast - Shop No. 128, Fortaleza, Near Big Cinemas, Kalyani Nagar, Pune, Maharashtra - 411001 phone # hello, To whom so ever this may concern please go through this complaint, i went to the studio of Foto fast to print a T shirt the representative (Ashwini) she advice me 800Rs for 1 single T-shirt print and the way she was talking was like pathetic she was rude and her reply for everything i asked was in attitude i asked her i want to print on white t shirt she said it will be for 500rs so i paid and she asked the technician to make a note of the subject what i want to print so i realised that on white t shirt it will not look that great and the technician did said the same thing so i asked him to print on black t shirt so he asked me to check with the representative if they can change the bill for black, so i asked her to change the color of the t shirt so she said we cannot change the bill is already printed and black is for 800rs so i said i am ready to pay that she said still she cannot change the bill, so i said i dont want the t shirt and asked her for refund so she said she cannot to that so i asked her for the phone # of her supervisor and manager so she said she dont have any manager above her and also she i you have problem go to the head office and talk to them she was very harsh and rude along with that when i asked her for the head office phone # she was like wait and kept me waiting for long and gave it so fast i coundn't even make a note of it and when i asked her to repeat she did not do that.i was very disappointed with this kinda service she dont have manner and she is not sure what her job is, and i am surpised how fotofast can hire people like her to work for them. This is very bad representation and not a way they should treat customers. its a humble request to the one who is going to follow up on this request, please teach them some manners.
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Aug 14, 2020
Complaint marked as Resolved 
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    Pune Metropolitan Area
    Maharashtra
    India
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