Franke Faber India Ltd — Defective Glas Top Gas Oven

Address:

Kolkata, West Bengal

I purchased Crystal 30CT AI DG Glass Cooktop from on line shopping through snapdeal. Which was delivered to me on Friday 4th September 2014. Consignor was M/s. JSR Distributors Pvt.Ltd. B-77, Okhla Industrial Area Phase-II New Delhi-110020 as per their invoice No. R-3636 Dated 30th August 2014 As soon as I Installed the product and tried to test it whether it is O.K.. I came to that one of the burner is not working I than contacted snapdeal through E Mail I cane to know that they would not replace the defective product I have also mailed to Franke Faber India Ltd. And the consignor M/s. JSR Distributor Pvt.Ltd. So please help me out to resolve the matter so that I can get a replacement with new fresh one