Fraud — Fraud transaction

V

Varun Prasath

Address:

Chennai, Tamil Nadu, 600089

On 18th Jan 2016 evening at 5.39pm one person took my HDFC Debit Card details and transacted the value of Rs.9000/. For that fraud I already spoke to CitrusPay and they confirmed the fraudulent transactions took place from account. Date of Transaction:[protected]:39:47 Amount INR.: 9000.00. We There has been a transaction made from the Debit card. The funds were utilised for the payment towards "DigiPurse” which is an E wallet o[censored]nion Bank of India. hence request you to please contact the merchant too on [protected]@unionbankofindia.com and contact number[protected] /[protected] Digipurse. I request you to cancel the payment to the online transaction company and credit the subject amount to my HDFC bank account No.[protected] from where it has been debited. I was informed that the amount is still lying with digipurse account at Union Bank of India, Mumbai

Thanks,
Varun Prasath R
+91 [protected].

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Jan 19, 2016

Updated by Varun Prasath Adding some more info from citrus pay,

Dear Varun,

Thank you for contacting Citrus Payment Solutions.

As per our records, your payment as per transaction reference number: CTX[protected] has been successfully processed from our end. Also, we have remitted the funds to DigiPurse as per the agreed time frame. We would like to inform you that, the Union Bank of India has successfully blocked the wallet for further transactions.

In case refund, we request you to contact DigiPurse directly as they can only assist in this regard. We are just their payment processing partner and do not have access or control to their internal processes.

You can contact them at:

Email id: [protected]@unionbankofindia.com
Phone #:[protected] /[protected]

Thanks,
Varun