[Resolved] FreeCharge — Money deducted from account. | |||||
I had around 1500 rs in my account and i didnt knew about their expiry policy. Yesterday i found my balnce to be zero as all the money expired. I was not even informed about it so that i could have utilised them. Please help me get my money back. Money was deducted one month ago. I want my money back either as freecharge balance or transfer it to my bank. Was this information helpful? | |||||
Aug 18, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jul 18, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,
Thank you for writing in!
We understand that you require some assistance with your recent transaction. However, we are unable to trace your transaction details on our system.
In order for us to address your concern, kindly provide us the following details.
1.Email ID registered with FreeCharge
2.registered mobile number
For the further quires write a mail to [protected]@freecharge.in.
Do write to us with the mentioned details and we assure you to resolve the query at the earliest.
Happy FreeCharging,
Customer Success Team
www.freecharge.com
P.S: To ensure safe on-line transaction, refrain yourself from sharing your account / card information with anyone.
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