Freecharge Payment Technologies / FreeCharge.in

[Resolved] FreeCharge — My bsnl landline bill not pay

nishu0301

from Vidisha, Madhya Pradesh

Address:	Bhopal, Madhya Pradesh, 462043
Website:	www.freecharge.in

Transaction on freecharge
Order id - fcla[protected] (Fri jun 24 2016)

Pay my bill for bsnl landline by freecharge
I got confirmation from freecharge, but no confirmation by bsnl. It still shows not paid in my bsnl land line account.

Please tell me how much time will it take for bsnl confirmation.
And in my bank account debit rs.862 but still bill payment not done
I also try on customer care number but its always busy.

Today i got sms from bsnl that my bill is not paid.

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Jul 27, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in! We understand that you are worried about the deduction from your account for a utility bill payment that you had initiated. Utility bill payments generally gets updated on your account within 48 Hours from the time of transaction. Ideally you should be receiving a notification from the operator regarding the payment once it is updated in your account. As per our records, we can confirm that your transaction was processed successfully. Please find below the details of the transaction: Order ID: FCLA[protected] Transaction Amount: Rs. 862 Bill Payment Number: [protected] We would request you to recheck if the 'Account number' entered by you was correct. However, if you do not receive any notification from your service provider after 48 hours, please do not hesitate to get in touch with us. We regret for the delay. Happy FreeCharging, Customer Success Team