[Resolved] Freecharge Payment Technologies / Freecharge.in — Mobile recharge | |||||
My transactions were successful but I didn't received my balance of last three transactions. pl. resolve the problem. transactions were successful on 26 September 2016. I need my recharge amount. pl. give the solution. I can not to go for recharge to any shop. so you help me my recharge amount and transactions. rs. 20 - FCVW[protected], rs. 10 - FCVW[protected], rs. 17 - FCVW[protected] Was this information helpful? | |||||
Oct 27, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Sep 26, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Nita, Thank you for writing in! We regret to know that you haven't received the recharge amount on your number. Recharge was successfully processed (order ID FCVW[protected], FCVW[protected] and FCVW[protected]) with the Operator Transaction ID [protected], [protected] and [protected]. On rare occasions it may take some time before it reflects on your balance. In the meantime, please check and verify if the below details regarding your transaction are correct: Recharge # :[protected], [protected] and [protected] Date & Amount: 26-Sep-2016 & 20.00, 10.00 and 17.00 We request you to wait for couple of hours for the balance to reflect on your account. You can also check the updated status of your transaction at -https://www.freecharge.in/#!/transactions. Please reach out to us in case you do not receive the recharge after few hours and we will look into it immediately. Appreciate your patience. Happy FreeCharging, Customer Success Team www.freecharge.com P.S: To ensure safe on-line transaction, refrain yourself from sharing your account / card information with anyone. | |||||
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I had paid electricity bill on free charge app the transaction is sucessfull nad bill was not paid and i got msg to my num that it will refund 4. 5 days but it is not refu ded already 1week completed.. So please refund mu amount..
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