[Resolved]  Freecharge Payment Technologies / Freecharge.in — Recharge done carelessly

Address:560027

I did my recharge on december 1st, i had asked for 101 3g data pack, they have recharged for some ratecutter which is not available in the website for the same amount. We do online recharge in case of emergency. The company is trying to misuse are helplessness. The contact numbers also seem to be of no use. Please do the necessary

My transid[protected]
Fcva[protected]
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Jan 5, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Thank you for writing in!

We understand that you have trouble using our app/site.

We regret for the inconvenience caused.

In order for us to address your concern as quickly as possible, kindly send us a screenshot of the operator message which you have received from Freecharge site

Awaiting for your response! We appreciate your co-operation!
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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