[Resolved]  FreeCharge — Refund of balance on 27 june

Address:New Delhi, Delhi, 110005
Website:www.freecharge.in

My balance from my bank account was deducted on 27 june 2016 but freecharge is not returning it...the order id was FCVA[protected]..i have mailed many times to freecharge but there was no response regarding this matter...therefore i request you to see in the matter. this is a serious matter they are not also receiving the call on their customer care centre...therefore it seems there is no accountability.
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Jul 30, 2016
Complaint marked as Resolved 
sir there is not a single response from the company
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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Hi Shubhaa, I suggest you stop using the Freecharge website to get your phone recharge done. Switch to a more reliable website. Try Billbachao. It is a trustworthy website that I have been using for the past 7 to 8 months and have never faced any issue. Earlier when I was using the Freecharge website many times the amount was deducted from my bank account but I did not receive the balance. I sent one mail everyday to the Freecharge customer care ID, but I never received any response from their end. This made me switch to another website. Now I have downloaded the app too of Billbachao. It is great. The app is useful in recharging your phone when on the go. Also, it has additional features like track your usage, cashback benefits, usage details, usage summary, etc. It is advisable that you download this app in your phone for convenience. The app also lets you find the best network available in your area. If you are facing issues with your network, get this app, check for service providers with strong signal in your area, and opt for number portability. This app is one in all solution for your phone problems.You can download this app here - http://bit.ly/ormbb

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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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