Freecharge.in / Accelyst Solutions — Payment deducted from my card but payment is not received by the mobile operator

Address:Ludhiana, Punjab, 141001
Website:Www.freecharge.com

I have made payment for my mobile bill.
The payment is deducted from the credit card but bill is not paid by the freecharge to the operator.
I have mailed freecharge about that but no respone from their side.
There toll free no dont work.
[protected]@freecharge.com is very careless that they bother about you.

I suggest everyone to delete this app and use some other app.

I m also attaching pic of the transaction made for further reference.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

It has been 2 days since i made a transaction of rs 200.i made it on 23-3-16 and its 25th already still my status is in pending state. so either make the recharge or please cancel my transaction and refund my money.
Order id : FCVW[protected]
Sir I didn't get recharge on [protected] (reliance) my my transaction id FCVA[protected] is sir plz help me out sir plz as soon as possible ... help me bcz I complained this near about 6 time so plz
I am trRying many time open my aacount but account is not open
Order ID : FCVW[protected] Date : 19-Feb-2016
Payment not received
Yesterday I had recharged a videocon dth but till now dth not recharge. But now when i check transaction status that show Transaction Pending. And they did not response neither my email nor my phone call regarding recharge not done. And they are did not refund my cash.

how to use my credits in freecharge through laptop

i dont know how to use or select my credits in my computer please send me the option

Cashback problem i don't got a cashback of 50rs

Sir, I was recharge a number and I am a new user but I don't got a cashback 50rupee

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information