Freecharge.in / Accelyst Solutions — Payment didn't reached the vendor

Address:	Mumbai City, Maharashtra, 382350
Website:	Online Payment

Hello there,

Today i have made a payment, using my account registered on my phone number [protected], to torrent power to pay my electricity bill (Service no/customer no.[protected]. The transaction appears successful on freecharge but my bill hasn't been paid on torrent. What to do now?

Transaction no.:- fcei[protected].

Even their own app displays that my electricity bill of ₹1040 is not paid and asks to pay again.

This is not the service that i expected. This is the 3rd time i am having any inconvinience in your service.