Freecharge.in / Accelyst Solutions — Refund amount not refunded after 18 days of refund initiation

Address:Bangalore, Karnataka
Website:freecharge.in

Hello freecharge,

You guys acted so irresponsibly. the refund was initiated on 7th of May and still theres no trace of money. its not only an issue of money but also how carelessly you handle your customers. is this your corporate behaviour. not at all responsive. if this behaviour and response is maintained towards customers, you are gonna loose all your reliability and services. i am gonna seek legal action against such inconvenient behaviour. And do not again reply me with the same dialogue of action being taken. you are not supposed to keep my money hanging and me wasting my time again again on your worse service ever! just because of your such irresponsibility and unreliable service, you have lost the place with Paytm! better try to maintain your service and respect your customers need. no sense of business at all!
i suggest you to learn from PAYTM towards there customer services. they solve their users problem within 24 hrs of issue

refund details are :
Merchant order id [protected]
refund amount 786.71
aswin [protected]
+1 photos
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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Comments

they not even assured me about my refund after 18 days of refund initiation.
why don't they shut down their company.

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