Freecharge.in / Accelyst Solutions — The payment done has not reached docomo operator

Address:	Bangalore, Karnataka, 560095
Website:	freecharge.in

This is regarding

Bill Payment Receipt from FreeCharge - OrderId:FCMA[protected]

For this particular order however the amount was deducted from my bank account and I also received a message telling that my bill was paid. But 2 working days on the amount is not credited to the Docomo account. As it is my postpaid number I chose freecharge to do my bill payments. I wanted to know where exactly is the money gone. I have done this recharge on 6 feb, 2016.