Freecharge.in / Accelyst Solutions — Videocon dth recharge payment successful in freecharge but no confirmation from videocon d2h

Address:

Ahmedabad, Gujarat, 380009

Hello sir, ma'am

On 21june 16, i made a payment of rs 275 for my videocon d2h prepaid top up recharge. Transaction id isfcda[protected]

I got confirmation from freecharge, but no confirmation by videocon d2h. It still shows not paid in my videocon d2h account.

Please tell me how much time will it take for videocon confirmation.
And in my bank account debit rs.275 bt still recharge not done
I also try on customer care number but its always busy.

Today i got sms from videocon d2h that my bill is not paid.

Please do something, or refund my money...