Freecharge.in / Accelyst Solutions — Wallet balance

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Krishna, Andhra Pradesh, 521301

i have added 250rs in my freecharge wallet..the amount has been deducted from the bank account but the wallet balance is yet the same and moreover freecharge doesnt show any failed transaction I hve sent mail to customer support but there is no response. Kindly refund the amount in my bank account or please update the wallet balance of my freecharge account..as soon as possible...