Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge.in — BSNL LANDLINE BILL payment successful in freecharge but no confirmation from BSNL Land LIne

Nitin Saxena Anshul

Address:	Alwar, Rajasthan, 301001
Website:	Freecharge.in

Hello sir, ma'am

Transaction on FreeCharge
FCLW[protected], Mon Jun 20 2016, 6:26:43 PM
50
Transaction on FreeCharge
FCLW[protected], Mon Jun 20 2016, 6:26:02 PM
463
pay my bill for bsnl land by free charge
I got confirmation from freecharge, but no confirmation by BSNL . It still shows not paid in my BSNL LAND LINE account.

Please tell me how much time will it take for BSNL confirmation.
and in my bank account debit rs.513 bt still bll payment not done
I also try on Customer care number but its always busy.

Today I got SMS from BSNL that my bill is not paid.

Please do something, or refund my money...

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Jul 27, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Nitin, Thank you for writing in! Please accept our sincere apologies for delay in response. We regret for the inconvenience caused during your recent transaction with us (order ID FCLW[protected]). As per our records the transaction was successful and the service provider has confirmed the same with the reference ID FRC[protected]. In case the payment is not updated in service provider portal, the payment will be updated in your next bill. Alternatively, you can also contact the service provider to confirm the same by providing the reference ID FRC[protected]. Please feel free to reach out to us on [protected]@freecharge.com and we will happy to assist you with the same. Happy FreeCharging, Customer Success Team www.freecharge.com