Freecharge.in — Recharge successful phone not credited.

Address:	721302
Website:	freecharge.in

Sir, this is Kolamuri Raj. I am a student at IIT KHARAGPUR.I have been a customer of freecharge.in for the past few years.Surprised by the below list. Even I am surprised with the thing happened to me. These are the recharges done to both of my mobiles one on 10th October and the other being on 20 th November free charge. That went well .Amount was debited from my bank account. I got email saying that recharge was successful; even got sms that recharge was successful. But which annoyed me is that when I am trying to make a call, it’s giving that your balance is low. But how is that possible. I just got it recharged for 125bucks, for both phones; but my phone isn’t credited. I think there is some technical problem. My phone numbers [protected], [protected].My mail address: [protected]@gmail.com. Please see that the problem is settled, as the total amount that I have spent on recharging my mobile is 500 bucks. It is not a small amount for a student.
By the way you might be wondering why I did not complain about the 10th October orders. The thing is I forgot it thinking that my phone balance will be credited. I had great belief in free charge .But all in vain. I never got credited. Then, I committed the same mistake (regretting for that) by again recharging from freecharge; again the same happened and my phone didn’t get credited. If it is a technical problem, please get it settled; but if it is a case of theft or cheating, then I will search for my ways.


Order ID : FCVW[protected] Date : 10-Oct-2015

Order ID : FCVW[protected] Date : 10-Oct-2015


Order ID : FCVA[protected] Date : 20-Nov-2015
Order ID : FCVA[protected] Date : 20-Nov-2015