Fullerton India — Fullerton India - Bad response from Branch people and customer care rep

Address:

Visakhapatnam, Andhra Pradesh

I really had a bad experience with Fullerton. I took a personal loan from them and the tenure is going to complete by July 2014. I planned to pre close the loan and with money in my hand, I went to Lalbagh branch in Bangalore, they checked my account & told its not possible to do it here and sent me to Jayanagar, as its on Saturday and its half day I couldnt go there. I went on Monday, they told me it cant be done here as I have some EMI dues and asked me to go to Lalbagh branch. When I called them they took my account and told me that they will check and call me back. I called them more than 5 times but proper response. I raised a complaint through customer care, they said that I will get a call back within 2 or 3 working day, but no response till now even though I mailed them to [protected]@fullertonindia.com. The main reason of pre closure is my CIBIL score is down due to their irresponsibility and no proper guidance, I had more than 10 check bounce due to them. Im not getting any loans now. I called them so many times but no one guided me correctly, after that I was unable to fight with them due to change in my job to different places. Executives from Fulletron didnt call me regularly before EMI date every month to collect money. I request never take any loan from them even though they give you when no one is helping. During applying a loan they will be very friendly after that you will suffer with them for your entire life.