Fun Cinemas — Overcharging of a movie

Address:

Patna, Bihar

I planned to watch a movie captain america: civil war in regent fun cinema, patna, bihar on 6th may, 2016. I tried to book ticket through internet where it was showing prices rs. 160, 140 and 120 for platinum, gold and silver class respectively. But some how i was unable to book the tickets and decided to book through booking window. When i reached over there, the booking clerk asked for rs. 270 for platinum class and rs. 250 for gold class. I asked why this overcharging then he replied that cost of 3d glasses. But when i received my 2 tickets i found that it is mentioned only rs. 160 on each tickets and the clerk handed over a coupon of food voucher of rs. 80 on which only a cold drink was served later. I asked that i do not want this food voucher and give me a proper receipt for this but clerk refused to entertain my claim. I tried a lot on customer care no. Of fun cinema but no one responded on my call.
Requesting to look after this matter and give a proper redresel of my complaint.
Vivek kumar singh
Mob: [protected]
Email: [protected]@gmail.com