[Resolved]  HP Gas - Ratna Agencies — Got the delivery message but they did not deliver the Gas

Address:

Rangareddy, Andhra Pradesh

We have booked HP gas with Booking no # 214205 on 30 Mar, 2013. We got a cash memo # 199528 that was delivered on 31 Mar, 2013. Our Consumer # is 651293, but until now we did not receive. As it was almost 1 week, so I called to Ratna Agencies, Kukatpally[protected], they said it was cancelled as it was year ending and said to book again on the number # [protected]. I dialed but it said all the gas bookings were cleared till 31 Mar, 2013. I called again to Ratna Agencies, Kukatpally[protected] I informed the same. They said they will be booking and it will delivery in 2 days. No Idea why they are doing this type of problems to the customers. This is happening for the past 6 to 7 months. My last booking was Feb 16, 2013. But I got a message that the last delivery was Mar, 24, 2013. Some serious action has to be taken. Waiting for the reply