Gati-Kwe — No delivery of package.

Address:	411028
Website:	www.gatikwe.com

Gati kwe. Poor service & management totally dis-satisfied. No delivery of package. They cheated me like anything.
Never go for gati kwe services. If possible plz share
Docket no[protected]

My brother sent household items on 24 june 2016 and when i was tracking it's showing the package reached pune on 30 june..

I have registered a complaint on 7 july..
But i have never receive a call regarding status..
I called daily on customer care to ask the status..
Sir neha ma'am is tracking.. When i tried contact neha she was never received my call...
And one day i have received a call sir u have not replied my mail.. When i checked my mail.. It was related to claim latter..
My product code is 5k...
When i said this is not the actual cost she said sir this is mantione in ur receipt..
But the truth is the gati kwe agent had without asking us he has mantione the amount...
And we have paid 1200 rd for parcel... And he had given 200 rd receipt after 20 day..
Still i am hoping they will take seriously.. But it's more then 1 month..

I am really disappointed and frustrated by gati kwe..
I am posting this complaint because at least they need to understand what customers are facing the problem.. And i want to circulates all over india... I need your support they are playing with us for money..

Thanks
Ashish sharma