Gati-Kwe — Product delivery issue and mental harassment

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	www.gatikwe.com

I sent a product from Chennai to Bangalore. My product delivery was delayed by 5 days from the assured delivery date (Assured Delivery date: 18th April 2016). In my docket receipt, the address pin is 560037. But when i talked to the customer care, they told me you are trying to deliver at 560036. This looks like very irresponsible delivery.
Even, I got the the phone number of delivery boy named John Victor ([protected]). When I called, he did not pick up the phone and then switched of the phone. I tried 10 times and unable to contact him now. I also contacted the customer service more than 5 times, and they just playing with me by saying we will update the details and will call you back. But they never called me back with the resolution.