[Resolved] Gati Ltd — Delay of Delivery

balaviji

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi I am Balamurugan from Chennai I ordered LG A/C at Paytm this order no is #[protected] this ordered Dispatched on 27/6/15 @ Gati Courier service AWB Number:[protected] still i didn't received my order i complaint Paytm and Respected Courier service also both are replied same story and when ever register the complaint they said it will be delivery on next 1-2 days are 2-3 days but as per delivery date is 01/07/15 if possible to close this issue for my continuous purchasing with Paytm.

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2015

Gati-KWE Customer Care's response Dear Balamurugan, Thank you for reaching out to us. We are sorry that your experience with Gati wasn't as pleasant as promised. We sincerely apologize for the inconvenience caused. Your concerns have been noted and we'll have a team working on resolving the issue for you immediately. Please share your contact number with us. It'll help us assist you better. We are constantly improving our services each day to reach our customers' expectations and your review plays an important role in the process. We hope your next Gati experience is as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns. Assuring you of our best services always. Customer Service Team Gati

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Comments

balaviji

from Chennai, Tamil Nadu

Good

praveen459799

from Serchhip, Mizoram

I have purchased an order no.[protected] from Snapdeal. The expected date of delievery was 28-30 April. I have planned to go out of town 2.05.16. But gati says it will be delievered on 6.05.16. This is bad. Should i cancel the order.
[protected]