Genesis Mart — Fraud | |||||
I have received a call from +[protected] at 09:57am on 30 aug 16 on my mobile stating thai “i am calling from citi bank card and since you have premium customer so You are selected for offers from citi card. You will be provided with discount card of 30%, health voucher, holiday voucher and rs 4000 money return on producing the Food bill, gift voucher, ucb watch etc.” i am too fooled by these guys today they said its mandatory to take their services. I have been asked to give my card details I.E card number, expiry etc. Finally i got message on my mobile that transaction of rs. 7850/- made on my citi bank credit card. He told that they will charge only Service tax and rest all will be free of cost. They are fraud, i asked them about there return policies, now they are denying to return the voucher. This is totally fraud. Please some one help me. Below are the mobile no's from which they call: [protected] [protected] There website: http://genisismart.com/index.php Was this information helpful? | |||||
 1 Comment | |||||
Then called again and asked card name and color and transferred to so called higher executive and told about free gifts offer and told its free and that they are transferring call to ICICI IVR but transferred to Genesis service provider [protected] who guided parallely to generate card OTP from 5676766 and send it with all card details to IVR no +[protected]. So captured all card details and used it to deduct 7870 rupees from account.
Now when I am calling them they are saying they have done all this with my consent and Bank consent so its a valid thing.
But they started all these things by saying that they are from ICICI bank and IVR will not capture details since its authorised by ICICI bank.
So they are fraudsters and the the transaction is legally not done by me. That is done by other.
There other numbers of this Genesis service provider are: [protected], [protected].
When I called back to first number it was not available and other from other numbers they called and tried convincing me that they are genuine.
So please make people cautious of number: [protected], [protected], [protected], [protected].
Please register these numbers in fraud numbers.
Also make people aware that that bank never calls as IVR. I was not aware of this.