[Resolved]  Giordano Watches — fake watch

Address:Faridabad, Haryana

I Bought a Giordano Multi Dial watch from groupon.co.in invoice dated 12th April'13 with a one year warranty. I am facing issues with the watch as the watch is not working. More over the watch is a replica watch and not an original. While purchasing this watch it was not mentioned that it is a replica and on the invoice also it is not mentioned. The link for the watch is as follows http://www.groupon.co.in/deals/shopping/Giordano-Multi-Dial-Men-s-Watch/98008 i have contacted the website and have not received any response apart from auto replies. I contacted the address which was on the warranty card and they are charging me money to fix the watch even though it is in warranty. The Retailer is M/s Brandzstorm India Marketing Pvt. Ltd in Mumbai. the person incharge there is Krishna and Aftab. I have emailed them all the proofs including the original invoice, warranty card which has the holographic sticker of originality and the screen shots for the website. they have also not done anything. What to be done????
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Aug 13, 2020
Complaint marked as Resolved 
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    Faridabad
    Haryana
    India
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