Gizmo Help Gadget Insurance Company — Refusing from giving my mobile insurance claim | |||
Sir, This is to bring to your notice that, Gizmo Help Gadget Insurance company doesnt entertains any valid claims which they promise while taking the insurance money from their customers. Their kiosks is visible in almost every Gadget Selling Retail Store. I purchased my Iphone 6 from Croma Store and after a month it got stolen while I was travelling in Local Train between Ville Parle to Bhandup. And, thus immediately I informed Gizmo Help on their Consumer Help Support number. As instructed by them, we got all the documents in place along with the FIR from police, but they rejected our after 21 working days stating that the word THEFT is not mentioned in the FIR. They conveyed this through an email. And, so following this when we showed our disappointment as our case very much genuine, the Senior Manager Mankarant Singh from Gizmo Help told me that if I get a fresh FIR which states that its a case of Theft, then they will re-open the case and also process my claim. I got the fresh FIR on a form as guided by police which I got from net, and it states STOLEN. Still, they are not willing to re-open my case and process it. Sir, as per the New India Insurance Company policy I should be getting atleast Rs. 54, 000. Sir, we already know that getting a fresh FIR is not a easy work, still to my surprise it was police who guided me with the correct form rather than this third Party, Gizmo Help company. Still, they have refused from working on our request. Please dont trust Gizmo Help for Mobile Insurance or any other person. Their Sr. Manager Manwinder Singh is also not cooperative enough, he makes lame excuse saying he doesnt know what to do now. Its not in his hand. And, their is no provision on re-opening the case. Was this information helpful? | |||
 22 Comments | |||
Comments
its same case with me.need to take some legal action on this.this gizmo is fake company.collection of people will sort this issue.they want tht word theft in fir this ridiculous
same as with me we should take legal action about this for very sure...
and this is my mail to them...
Hi!
I have been trying to know the reason and dispute your wrong decision of denying me this claim. I once again request Gizmo to look in to the matter and release my money as it was a very very genuine case of mobile theft.
I have been calling your helpline and its getting very very frustrating. You guys have no idea about my situation. I am not going to let it go. I am now feeling forced to take it up to consumer court and also to vigilance to fight for my right. I am not an unaware or uneducated or laid back customer.
I know the fact the New India Assurance company has not denied it. Its from Gizmo who lured me several times in to buying your insurance at the time of purchase. There has not been the faintest of efforts from your side to track my mobile phone. I will just not let it go .
Once again, i very humbly request you to please work on it honestly.
Sourabh
[protected]
Hi!
I have been trying to know the reason and dispute your wrong decision of denying me this claim. I once again request Gizmo to look in to the matter and release my money as it was a very very genuine case of mobile theft.
I have been calling your helpline and its getting very very frustrating. You guys have no idea about my situation. I am not going to let it go. I am now feeling forced to take it up to consumer court and also to vigilance to fight for my right. I am not an unaware or uneducated or laid back customer.
I know the fact the New India Assurance company has not denied it. Its from Gizmo who lured me several times in to buying your insurance at the time of purchase. There has not been the faintest of efforts from your side to track my mobile phone. I will just not let it go .
Once again, i very humbly request you to please work on it honestly.
Sourabh
[protected]
I am also in the queue of you people.
The same problem is with me. Gizmo refused my damage claim just by saying that you had complained after 48 hours so we cannot approve your claim. They said this after 1 month and i have to go through hardship to fulfill their requirement to file a claim form because they use to make excuses on those things that are useless. Do not trust Gizmo in any case please.
Guys
But i got my claim approved money very easily without doing anything..
When my iphone 6 got damaged, i just went to croma from where i had pirchased that both things ( iphone & gizmo). I met with kuldeep there gizmo staff very politely he handled my case and he said that, ''don't worry sir, i will take care of it ''. And after getting approval on my case, i got replacement of my handset at a cost of 25000 rs and after one month i got 23790 rs jn my account..
I got very good service...
But i got my claim approved money very easily without doing anything..
When my iphone 6 got damaged, i just went to croma from where i had pirchased that both things ( iphone & gizmo). I met with kuldeep there gizmo staff very politely he handled my case and he said that, ''don't worry sir, i will take care of it ''. And after getting approval on my case, i got replacement of my handset at a cost of 25000 rs and after one month i got 23790 rs jn my account..
I got very good service...
My experience with GizmoHelp has been a good one . I had gotten insurance for my Samsung galaxy note 2 . When it got stolen last month, GizmoHelp was very helpful with getting my claim processed. Their support center people were very co-operating with me. Overall I am happy with their services .
I had taken Laptop insurance from Gizmo guys. They claim to have covered various sorts of damages so i was happy. Back in Feb my laptop got damaged and i approached Gizmo helpline, they walked me through claim process, it seemed very easy. I was able to get my laptop repaired and got the claim money for it too. So i can say this company has been good to me, hope it remains same in future.
Gizmohelp is a fraud, they have been making me run after tem for past 3 months for my insurance claim.But they are not in any mood to give me my claim. Croma is also part of this fraud.these gizmohelp guys are givingg me next date every time for past 3 months and asked me not to get my 16000 rs phone repaired. they are biggest scam.never buy thier insurance.i am going to consumer court.
I bought a samsung handset in the month of Feb '16 from Croma - Thane Ghodhbunder Road brach. The executive convinced me to take up the Gizmo Insurance. Last month I accidently ended up loosing the display of my mobile. I approached Gizmo help to claim for the damage. The executive asked me to go through the various documentation process which I did. But sorry to say that I never received any claim amount. Upon enquiry i was told that I have damaged 7.9 % of the device and so I am not eligible for the claim. Guys I would urge you to ask the company to provide the clauses before taking up this company insurance. This company is a fake. very bad experience.
Dear All,
I agree to the comments made above Gizmo help is of no help at-all is a Fraud company. I bought my I-phone 6, 5 months back which got stolen in local train and when i approached Gizmo help they refused with lame excuses. The senior Manager Suraj Kumar agreed to my case that it was correct and had all the police FIR and claims from service provider but they could not process my insurance for their own reasons. Do not buy any produce from this company.
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I agree to the comments made above Gizmo help is of no help at-all is a Fraud company. I bought my I-phone 6, 5 months back which got stolen in local train and when i approached Gizmo help they refused with lame excuses. The senior Manager Suraj Kumar agreed to my case that it was correct and had all the police FIR and claims from service provider but they could not process my insurance for their own reasons. Do not buy any produce from this company.
Claim ID 9109825 - My iPhone 6S Plus has been with Gizmo's repair center for almost a month now for a damage and I just got an email stating the phone was mishandled. Why would anyone in their right mind want to damage their phone willingly, to claim their stupid insurance? This is utterly ridiculous and waste of time and resources. It looks like a big scam to siphon off money from desperate people.
I've had multiple interactions, requests for escalations that were never honored, numerous mails exchanged, several people promised call backs in 4 hours which were never honored - all this just for status updates!
Someone has to do something to shut this business down so no one else could be scammed into hopes.
I've had multiple interactions, requests for escalations that were never honored, numerous mails exchanged, several people promised call backs in 4 hours which were never honored - all this just for status updates!
Someone has to do something to shut this business down so no one else could be scammed into hopes.
My Claim ID is 9110350. The phone slipped out of my hand when I slipped and fell down. The phone was damaged. GizmoHelp deem this as Customer Negligence. They've rejected the claim. This company is a cheat and I wouldn't recommend anyone to waste their money cuz they will not be able to claim. They use a different dictionary than what the rest of the world does.
Hi i have same prob i have purchase iphone 6 s plus from chroma outlet, i purchased gizmohelp insurance.
my phone got damage in an accident. i intimated in 24 hrs on dated[protected] my claim ref no is 9110981.
incident was that due to slip of water bottle when i was going to drink water, it occurred due to disbalance of chair and me. i have already kept my phone in my pocket safely. but ultimately my iphone got water damage. but yesterday i got mail from gizmohelp that your claim is rejected due negligence. i got shocked. in this case company has cheated me.
my phone got damage in an accident. i intimated in 24 hrs on dated[protected] my claim ref no is 9110981.
incident was that due to slip of water bottle when i was going to drink water, it occurred due to disbalance of chair and me. i have already kept my phone in my pocket safely. but ultimately my iphone got water damage. but yesterday i got mail from gizmohelp that your claim is rejected due negligence. i got shocked. in this case company has cheated me.
I have been facing the same issue, ..They are big cheaters .. My Claim reference no: is 9110127.
I have filed claim in July and they have made me run from pillar to post for the insurance... I want to lodge a legal case against them for the harassment they have done.. Can anyone help me with the details...
I have filed claim in July and they have made me run from pillar to post for the insurance... I want to lodge a legal case against them for the harassment they have done.. Can anyone help me with the details...
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Abhay Kumar Singh