[Resolved]  GlaxoSmithKline — my tube of Abreva was almost all air....

As a longtime user of Abreva.. I use this product exclusively and have for as many years as I have seen it on the shelves. This time I found the tube I purchased was 85% air. I have to say I have used this many many times wih absolutely NO problems. And also one tube would sustain its contents for lengthy periods of time. This tube I purchased only less than a month ago and when i went to use it yesterday the tube was only used twice before so it was almost completely full. I tried to use it and when i tried squeezing the tube Nothing would come out.. I had to squeeze it until i had to literally kink the top to get any to come out.. I would like to have a coupon for a free tube sent to me to compensate me for this. The number in the upper right corner is 98411XB and on the bottom left the numbers are 10000000 and under that number is 056528. my name and my address is as follows Deanna Dingman 361 WEST MAIN ST APT#3 ILION, NY 13357 MY EMAIL ADDRESS IS [protected]@YAHOO.COM THANK YOU FOR YOUR TIME, DEANNA DINGMAN
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
GlaxoSmithKline customer support has been notified about the posted complaint.
Complaint comments 

Comments

I Purchase Crocin Drop for my child & I found more then 10 Dead ants In drop

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GlaxoSmithKline
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    30
    Pending
    0
    Resolved
    8
    GlaxoSmithKline Phone
    +91 22 2495 9595
    GlaxoSmithKline Address
    Dr. Annie Besant Road, Mumbai, Maharashtra, India - 400030
    View all GlaxoSmithKline contact information