Glen — Service for my glen chimney Ref no. CL178

Address:

Chennai, Tamil Nadu

I had placed a service request on 4th may of 2015. I haven't got a call from the service centre till date which is 19th may of 2015.I had called the head office on 8th may and they told that some one from the service centre will call us. I have been trying to call the local chennai service centre ( Chakra enterprises, Alwarpet) but all in vain. The store manager either says that he will call me back in 2 minutes or he will cut my call. This has been happening for the last one week. I am highly frustated with the customer care that glen is extending. I may have to escalate the whole issue if this is not sorted out immediately.