GMS Worldwide Express — Consingment not delivered

Dear Sir/Madam A courier was sent to my address on 23rd June from Bangalore office giving a commitment that it would reach in three working days. It is so unfortunate that even till today I have not received it. In spite of follow at Bangalore office and Bhubaneswar office . When contacted your Bhubaneswar office they say that there in no service to This place. If this was the condition then why they accept the consignment. They should have clearly told that there is no service. Now they say me to collect it from their Bhubaneswar office which is 140 km away from my place. Really very bad. Why they give false commitments . Is this the way they run the business. Rally very up set. Please help and let some guide lines be given to them.
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    GMS Worldwide Express Phone
    +91 80 2694 1251
    GMS Worldwide Express Address
    No 189/1, 6th Cross, 3rd Main Road, Chamarajpet, Bengaluru, Karnataka, India - 560018
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