Go Air — Cancellation of Route | |
Dear All,
I had also suffer the pain of this cheat Ariline, and after surfing on the net I came across this website. 1st I would like to share my experience, I have a trip scheduled on 8th April 2014 to Bagdogra. Hence i went online and booked Air ticket from GOIBIBO for Mumbai to Guwhati and Guwhati to Bagndogra. on 21/01/14. I was supposed to fly from Gawhati to Bagdora with GOAIR. (Booking Reference: 4V8DRO). and i got a confirmation of booking. Later on 19/03/14 I reicived email from Goair stating that my filght is cancelled due to issues beyond our control. and after inquiring with them I came to know that have stop operating that sector, and hence they offered me full refund. but i denied to go for it. because on 21/01/14. I booked the ticket for RS. 1648/- and on 19/3/14 the price for the same were Rs. 3500 to 4000/-. So i thought to fight for the same and asked goair to reschedule me on other carrier for the same date. which they didn't and start telling to refer there Terms and conditions. all they have to say is that its not in there policy. Further I wrote emails to their nodal officer, appellate authority as well as to the DGCA. but all of no use. As for this is India. Here nobody takes Customer seriously. So friend I Have decided to take some extra effort and share my painful experience by posting it on various blogs, websites, Social Media and every where. and try that this kind of companies feel the burn. What I believe is if we all do the same then we can save some one's hard earn money or from such bad experience. I am also looking forward for registering consumer complain once I am back from my trip. Want ever happens next i will update it here. and would request you ppl to please start sharing your experience on various online platforms. Was this information helpful? | |
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