Go Air — Flight got cancelled in last minute | |||
I had booked a flight in January 2015 for travel in April in Go Air (G8283) from Pune to Kolkatta. Around mid March, I received a message that the flight has been cancelled due to operational reasons. When I requested for alternatives, the options given weren't lucrative considering that I was travelling alone with 2 kids. I was given to fly via Nagpur with 8-9 hours wait at Nagpur and total travel time of 12 hours from Pune to Kolkatta. Go Air was not willing to provide meals/stayover arrangements at Nagpur either. The other alternative was given via Delhi (stayover at Delhi)- I do not have any place to stay at Delhi and neither was Go Air willing to provide the accommodation. As a result of this, I had to do a fresh booking of other airlines- this obviously cost me more considering the booking is being done in the last minute (less than month before my actual travel). I would like to get a proper response on why the flight was cancelled in the last minute and worse, no equal alternatives was provided. Because of their last minute cancellations, I had to shell out more money to purchase new tickets at a much higher price considering the travel was less than a month away. In addition, the inconvenience and the stress that I had to bear to purchase last minute tickets. Since i couldn't find reservations for the original date, I had to leave a day earlier thus making adjustments to my work and personal schedule. This seems to be a gimmick used by Go Air to make short term investments by blocking passenger's funds for 3 months and then cancelling. Go Air is making their money but putting citizens at an inconvenience and a loss too. I demand an appropriate response to the same and a compensation for the inconvenience caused. Was this information helpful? | |||
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