[Resolved]  Go Air — Refund for cancellation of Ticket from Goa to Mumbai on 11th Sept., 2014 for the delay of flights(PNR QQ58TV)

Address:

North Goa, Goa

On 18th August, 2014 I had booked a ticket through MakeMy Trip from Goa to Mumbai in Goa Air travelling on 11th September, 2014 at 14.55 hrs. I also booked the ticket from Mumbai to Kolkatta by Jet Airways departing at 17.55 on 11th September. On 11th September around 08.00 I was informed by Goa Air that the flight scheduled from Goa to Mumbai id delayed by 90 minutes. Therefore I approached your office in Dabolim Air port and requested them to make alternate arrangement for me as I had connecting flight from Mumbai to Kolkatta on the same day evening. They denied this and told me that it is not possible. Hence I had to make alternate arrangement and cancelled the ticket from Goa to Mumbai. However, I have not received the refund amount till date. Kindly arrange to refund the full amount as I had to cancel the ticket because of delay of flights. Yours Truly, Abdullah M Khan