Godaddy — Horrible hosting service and pathetic customer service.

Address:560047

Guys if you're looking around for a hosting service, please avoid godaddy at any cost. I've a Deluxe hosting plan with these people and I've hosted a WordPress website. Every now and then it gives me "cannot connect to database error" or "503 Service error". And their customer service is just as horrible. They've totally removed email feedback and now you have to call them everytime. And the support team in India is totally clueless and ridiculous. When i tell them that im gettin these errors, they'll say "sir now the site is loading, call us immediately when you get the error". And its definitely not a "24 X 7 award winning team". Call them late in the evening or early morning, they'll play an advertisement and make you wait. I'm looking for a better host and move out. Kindly avoid this Godaddy .
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GoDaddy India customer support has been notified about the posted complaint.
Oct 21, 2015
Updated by general.s
Customer no[protected]. Calling them for technical help is such a pain in the ass. They say when you get that error call us immediately. And by the time they pick up the call, the website loads. And they'll say "sir website is loading there's no problem". Very unprofessional and ridiculous. I need permanent solution to this error coming back again and again. Not some temporary fix.
Oct 21, 2015
Updated by general.s
Update - I wasted about 50 Rs calling their "tech support". That lady told "some issue going on with all our customers we are working on it". And then she said "sir website is loading now". Me - Yes the website works, but i get these errors more than 4 - 5 times a day. (No answer from that side), also when i click on "manage" my hosting, i'm getting "system error please try again". Total silence from the other side.
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Refunds not send for more than 3 months

I claimed a refund for a product for which I had to raise a cheque request to get the money, after more than 3 months they are still not refunding me the money. They always say that the request is being processed.

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