[Resolved]  Godrej Appliances — Installation of split 1 ton

Address:Mumbai City, Maharashtra, 400101

I refer to my request no 613079. I had placed a request for installation of 1 ton split ac model No Godrej 12FN3WOU-3* to be installed on mOnday i.e. 2.11.15. However the lackadaisical approach of the service centre and customer care ensured that the timely installation got delayed. None of the Godrej guys have the slightest amount of decency or professionalism to even update me about the status. i have been repeatedly following up but i am given random numbers to contact but alas! There is no response. I am now unsure if it was a correct decision to purchase godrej ac . I never knew i had to pay for being a Godrej patron. Such careless people who deceive the brand and customers.!! I shall now seek legal options. Being tolerant is a curse
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Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2015
Godrej Appliances Customer Care's response
Dear Siddharth,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Complaint comments 

Comments

Dear Siddharth,

Your complaint has been closed as on November 2015

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on[protected].

Regards,
Godrej Appliances Team.

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