Godrej — Defective product

Address:Lucknow, Uttar Pradesh

Dear
Sir/Madam
We booked the alimira as marriage gift purpose which was having manufacturing defectes.when we complainedabout this salesman said that he will exchange the almira (SLM2DR+LKR, SLMSTD2DR) He said that a technician would visit us in 2 days and then he will exchange the almira. technician visted 2 times but the almira was not exchanged within given time.so we decided to cancel the order but he refuses and said he cannot refund the money so we purchased another almira(CenturionNovusESXLK+LedM, invoice no.87I/23064306.After which alimira was delivered to us on 14th July 2015. Your company technician visited us next day, we told him about locker and back sheet problem, He told us that he will exchange the locker soon He promised us that a senir technician would visit us We waited for the technician and called him which he again he postponed the visit for 3 days.But till today no technician visited us.
I would sincerely urge you to refund the money
I would really appreciate if you consider my complaint and do justice to me.
my detail satyendra singh mob.no[protected].
with regards,
S.Singh
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