[Resolved]  Godrej — Improper size of cooling pad and pathetic service of Godrej

Address:

Bangalore, Karnataka

I bought Godrej refrigerator on 18th March 2014 and once i got a fresh refrigerator, the person who came with the refrigerator was unable to fit the cooling pad due to its small size. He informed that somebody will come in another 1 hour and replace it but nobody came that day. The next day i contact godrej and they told that someone will come and replace the cooling pad but no one turned out. I use to get assurance that someone from support services will come and replace the cooling pad but noone came till now and everyday i talk with them, i get the same type of reply. The godrej service is pathetic and i would never reccomend anyone to buy godrej. The godrej service is pathetic and after hell lot of trouble, you will be able to talk with the customer care. The people sitting in the customer care are ill behaved and illiterate people and they dont even know how to talk to the customers. They will simply keep asking you to call to other numbers. This is the worst worst worst brand and the people working in godrej do not behave in a professional way. Even after lodging the complaint noone turned out. It is my kind request to the people not to buy godrej refrigerator as this is the worst after sales support you can get. Please never ever think to buy godrej refrigerator