Godrej Interio — Assembling of centre table/dining table

Address:

411033

I registered a query for assembling godrej interio dining table and centre table through customer care on 3rd nov-2016. Then i received call and appointment for saturday evening that is for 5th november was fixed. A charge of rs 900/- was told to me would be charged. A person came in the evening and after seeing both the items (Centre table and dining table) informed me that he is not having the required machine to assemble the same and will come on next dat i. E. Sunday with the machine. He also told that charges would be different that his boss will tell on sunday. On sunday no call came from them. He called on monday and appointment for next saturday was fixed. After receiving no call on half day of saturday i again called the person and he informed that machine is not available and so he cannot come on saturday. He also said that revised charges would be rs 2000/- for which i agreed. He also said he would come on sunday. On sunday when i again called he said machine is not there and his boss will call. His boss called in the afternoon saying machine is not there and assembling would be done on moday i. E. Today. Time was fixed for 8 pm
Now today when i reached home at 7 pm and called the person, i was again informed that machine is not there and person cannot come today.
This is heights of bad service from your part. I came back running from office for this work. They could have informed even if they were not coming today.
I have been waiting for more than 10 days now and my work is still not done.
I have been a very ardent fan of godrej and most of my furniture and kitchen utensils are of godrej. But this type of service is not acceptable.
I was talking to mr. Sandeep (Mobile no. : [protected]) and one more person from godrej whose no. Is [protected].

Expecting better service