Godrej Interio Logo

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Phone:+91 22 6796 5656
 +91 22 6796 5959
 +91-22 6796 1700
 +91-22 6796 1800
 
Go to Godrej Interio:    Twitter  Facebook  LinkedIn  Youtube

Godrej Interio Complaints & Reviews

Godrej Interio - improper bed installation

User
 satyanarayan.p on Apr 27, 2015
Product- Fiona I had requested the godrej service staff for de installation my fiona bed and re install it at cuttack from bhubaneswar. deinstallation was done on time but reinstallation was done at cuttack . but the re installation was not done properly. i requested the staff to come and do the needful at the earliest but near about 20 days have passed and more than 20 call have been made to get things done but yet to be done, whereas i had already paid the service charge of Rs.600.Later it also came to my notice that some spare parts were also damaged due to mishandling by the service staffs. Now...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - no work in progress

User
 Angad k Singh on Apr 26, 2015
Sir, In reference with the mail dated 12 Apr 15, after tremendous reminders, no progress in work has been seen.It is kindly requested that please look into the matter and if it is not taken care of in 2-3 days, I am going to lodge a complaint against Godrej interio. Regards Angad Kumar Singh...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Worst unresponsive godrej service

User
 Goamruta on Apr 25, 2015
I got a Godrej 5 door kreation wardrobe 3 months back.one of the doors was dented so requested replacement for the same..the replacement was received within a month after following up on my side.now the dented door is lying with me for the past 2 months..I have called them more than 12 times spoken to mr.dheeraj, mr .patil and mr .dhumaal.everytime I am given false promises about the door pick up..this is the worst kind of customer service from any company .not even a single time I have received a call from their side ..words are short to express the disgust about the service provided by Godrej.customers...
Complaint comments Read comments Complaint category Furniture

Godrej - Delay in delivering and not installing till date

User
 shyam raj manik on Apr 20, 2015
Bought a office table on 10.2.2015 for Rs. 11013/- in Godrej interio showroom at karkhana, hyderabad. They promised to deliver in 2 working days, but after repeatedly calling them on 8142654786, they delivered the table on 26.02.2015. They promised to install the same in 2 days time. Till date it has not been installed....
Complaint comments Read comments Complaint category Appliances

Godrej Interio - GODREJ MODULAR KITCHEN - WORK PENDING FOR 4 MONTHS & POOR QUALITY WORK BY GODREJ DEALER, R.S. SYSTEMS,KOLKATA

User
 kiran.kunti on Apr 17, 2015
KIND ATTN.: MANAGEMENT, GODREJ INTERIO MY NAME IS DIBAKAR KUNTI AND AM ONE OF YOUR UNFORTUNATE CUSTOMERS, I HAVE BOOKED GODREJ MODULAR KITCHEN ON 24TH DEC. 2014 VIA YOUR GODREJ INTERIO SHOWROOM AT RASHBEHARI AVENUE, KOLKATA BY MR. RAJA BHATTACHARYA OF R.S. SYSTEMS, 152, S.P. MUKHERJEE ROAD, 1ST FLOOR, KOLKATA-700026, MOB NO. : +91 9830590905 (TAKING ORDERS FOR MODULAR KITCHEN CABINETS ON BEHALF OF GODREJ) I PLACED A LARGE ORDER AS FOLLOWS: 1) THRU RS SYSTEMS OF MR. RAJA BHATTACHARYA (INTRODUCED AND SENT BY MR. SANJEEV): FULL MODULAR KITCHEN (L-SHAPED) AND 2 ROWS OF ALUMINIUM/GLASS WALL...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Interior work not finished even after 3 months

User
 Vishwas Gurung on Apr 15, 2015
Hi, I am Vishwas Gurung from Hyderabad and had given my new home interior work to VGREEN (Godrej) on 31st December 2014 and as per mutual agreement, Godrej promised to finish the work in 45 days. But, even after 3 months, the interior work is not finished. Also, the quality of work done is not as per Godrej standard, the finishing is not good at all. I am not satisfied at all with Godrej Interior work. I request a Godrej representative to come and inspect the work done. Can you please help me on this ? Regards...
Complaint comments Read comments Complaint category Other

Godrej Interio - creation ward robes

User
 VIJAYA-99 on Apr 12, 2015
I have purchased 2 number of Godrej creation wardrobes from your outlet situated at LIC buildings, Visakhapatnam on 31-01-2015. At the time of booking i was promised to deliver the product within 4 weeks. But the material reached me after 8 weeks. While fixing the wardrobes it was noticed that one panel was damaged and could not be fixed. Again a mail was lodged from the stores dept for supply of the same. As a was told it may take another 2 weeks time. A company of such a reputation it is not good on your part to deliver a damaged panel which in turn delayed my shifting to new premises after...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Unresponsive Customer Relations Executive at Borivali Showroom

User
 Rohini Ajay on Apr 11, 2015
I bought two Godrej slimline cupboards from Mumbai. The representative at the Borivali Mumbai showroom Mr. Jeetendra hardly had any knowledge about the products and seem to have a lot of problem giving complete detailsof the products and their delivery. He even made us customers carry the products. Highly unsatisfied with the service delivered by the showroom. However, the installation guy was good and so are the products supplied....
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Non Delivery of Office Chairs

User
 shaktiepl on Apr 4, 2015
We have booked Office Chairs at Fort Store of Godrej Interio on 10 - Feb - 2015 after making 100% advance payment of Rs. 34, 106/- vide receipt No. 372211 It was mentioned in the receipt delivery will be done in 4 to 5 weeks time. As per this the delivery date should had been 18 - Mar - 2015 or Maximum 20 - Mar - 2015. We have been following up the store people since 16 - Mar - 2015 for update on delivery vide Phone & E-mail both, but till date we have not received the delivery of the Chairs. We are just being said another 4 - 5 days in the first follow up dated 18 - Mar -...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Sub standard supply of almirah and non responsive service

User
 Kantamneni on Mar 26, 2015
we had purchased a storewel Godrej almirah with a slimline mirror from show room at 125 MG Road, Secunderbad on 24 January 2015 and the invoice was made on 28 Jan. The delivery was on 30 January. It was damaged and was shown to the pers who delivered it, three hrs after the scheduled time. They mentioned that an installation person would come, check and change the almirah. Numerous calls and there has been no response, even from vikroli customer care. On 28 Feb an almirah was brought as replacement but without a mirror. The same was not accepted. Another month has passed, phone bills increase but...
Complaint comments Read comments Complaint category Furniture

Godrej - Non delivery of Regrigerator bought through CSD

User
 V Raja Gopal on Mar 23, 2015
I submitted a supply order issued by Canteen Stores Department, Chennai on 24 Feb 15 for supply of One Godrej 221 Ltr Refrigerator GDE 23 BXTM to SUSHMA FORMS & AGENCIES, 421/H, POONAMALLEE HIGH ROAD, ARUMBAKKAM, CHENNAI 600106. LSO NO. 170018 DATED 24 FEB 15 AND their delivery challan no. 2564 refer. Initially I had a colour choice. It was told that it may take around 20 days to despatch the item and item would be despatched on receipt of the same in the desired colour. However, since the item was not despatched even after lapse of 20 days, I requested them to send a refreigerator of any colour...
Complaint comments Read comments [3] Complaint category Refrigerators

Godrej Interio - Broken foot of Helix Coffee Table

User
 Saurabh Pratihasta on Mar 21, 2015
Hello Team I have twice launched the complaint for a broken foot of my Godrej Helix Coffee table. But till now, it hasn't been resolved. The service centre guys says as the table has been bought from the dealer and not from the showroom, so the dealer will only proide the service. I talked to the dealer and he is telling me that the service is provided from the service centre only (irrespective of whether you buy from showroom or delaer); I am not sure how their service channel works but the point is a customer like me is gettng harassed by them. The last time I filed an online complaint,...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Non-delivery of Shelves ordered along with the almirah/cupboard

User
 shreyas.100 on Mar 21, 2015
I had ordered a steel almirah from Godrej Interio showroom on Kasturba Road, Bangalore branch, about 10-12 days back. My bill reference number is - 274352. Along with the almirah, I had also ordered 2 shelves to be delivered and fit. While the almirah has been delivered, there is no news about the shelves. I tried contacting the showroom a couple of times. They took down my details promising to call me back but never did. They took the payment in full but now when it has come to the time of delivery, there seems to be no response from their end. The almirah even after 10 days is lying unused...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Carbo Sofa torn out even not used for much time

User
 anuj_dsc on Mar 20, 2015
Dear Sir, No company's technician is visiting us to change the sofa cover as it is completely torn even we don't use it too much.This has been 2 month i have been chasing godrej interior guys but these guys have no shame . Simply harassing me. Please help me in this regard. Anuj Sinha Registered No -9913831769 Complaint ID A2003901381...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Good nor delivered

User
 deb roy62 on Mar 11, 2015
Booked a kreation 4 door almirah on 15th Feb by paying full money in advance Rs 50458/- at Bhagirathi Interiors your franchisee at Manpada Thane Mumbai. Was informed that it will be delivered in next 12-15 days. On not receiving it till today after 24 days I am told it will be delivered by month end. For god Sake I am buying an almirah which others deliver the same day and not a newly launched car that one has to wait for months. Either deliver the goods in next 3 days else arrange to have my money refunded. A Very Unhappy Customer, Debashish Roy....
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Complaint against replacement of Godrej mattress‏

User
 jainbhartesh001 on Mar 10, 2015
Sir, I had purchased a Godrej Mattress one and a half year ago costing Rs. 16, 500 from the Godrej Mattress Dealer 'Maharashtra Mattress', located at Adarsh Nagar, Near Sports Complex, Andheri (W), Mumbai. It carries guaranty of 3 years. In no time the mattress started sagging. Due to this bad quality of mattress I am suffering back problem also. I complaint about this to the dealer but dealer asked to do contact with Godrej in this regard. After several telephone calls at Godrej customer care they recorded my complain (complaint ID - B1312117813) . After that one person from Godrej visited our...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - service person Mr Sandeep Roy and Sales manager Arman hussain

User
 jyoti bhagat on Mar 8, 2015
Service person Mr Sandeep Roy and Sales manager Arman hussain, they dosen't know how to talk with their customer especially with lady.Today(08-03-2015) I have called them for servicing modular kitchen, they started shouting at me that they will not be able to give service as per your requirement and when I asked them to give customer care no they again started shouting at me telling that you are not my customer i will not give you the number go and check online and make customer complaint and they kept the phone.Pls take action on them that next time they should not misbehave like this with any...
Complaint comments Read comments Complaint category Other

Godrej Interio - No delivery even after 5 weeks of purchase. Lousy service

User
 shaktishenoy on Mar 6, 2015
I placed an order for some furniture from Godrej from its Interio office in Banasawadi Bangalore. Despite making an advance payment of Rs. 25000 They have not yet delivered the furniture to me 6 weeks after payment. Godrej one of the lousiest customer care and they dont even have a call centre to contact in case of complaints. They dont provide any follow up and even after they deliver a product they dont provide immediate installation. They take more than 7 days to even call you and schedule an appointment. Then too, they dont come at the time you ask them to. They will specify a time and if that...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Old showroom Wardrobe received instead of new one booked

User
 nishita raje on Mar 4, 2015
Dear Sir I write to inform you that I booked a Godrej Cupboard from your Byculla Showroom on February 3, 2015, Order No. 768335. The said Cupboard was delivered to me on February 26, 2015. Wrong Amount in challan We have still not received the Invoice for the cupboard giving break up of the price and tax. The amount reflected on the challan is Rs 32, 000/ whereas I have actually paid Rs 35729/ for the same. I have noticed following defects which I have stated on the delivery challan. (1) The decorative rims on the locker are broken. (2) There are...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Defective product delivered

User
 rakeshpioneer on Feb 26, 2015
The Godrej Wooden Wardrobe delivered to us on 25/2/15 against bill no. 6565 Dated 24/2/2015 by Naarang furniture Co. Gangyal Jammu after one month from the date of booking i.e. 29/1/2015 (vide no. 2036) and was not assembeled at our home the salesman said it is a display piece. the hinges are extremely noisy, the panels are wobbly. When we contact the showroom Owner Mr. Abishek shrug off any responsibility saying that we will send the Technician. So far with in a day 2 technicians have visited us, one even from chandigarh and none could fix the problem. The panels are not aligned properly, the hinges...
Complaint comments Read comments Complaint category Furniture

Share this page with others

  
  

Recently Discussed

11 days ago
Godrej
Thermostat Of Godrej Refrigerator Out Of Order
17 days ago
Godrej Interio
Product not delivered
30 days ago
Godrej
Non delivery of Regrigerator bought through CSD
Godrej Interio
No delivery even after 5 weeks of purchase. Lousy service
Godrej Interio
Defective Kreation wardrobe