Godrej Interio Customer Care

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Tollfree Phone:1 800 267 1122
Phone:+91 22 6796 5656
+91 22 6796 5959
+91-22 6796 1700
+91-22 6796 1800
Satisfactory Rating
1%
Complaints
614
Resolved
7
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Godrej Interio Complaints & Reviews

Godrej - Fridge Compressor Change

User
 chaudharydk1 on Aug 25, 2015
The worst services by Godrej People. I have purchased Godrej fridge 6 years back & on 12 august 2015 I lodged complaint in godrej cc on 14 one technician came & changed some parts for that he charged rs 605 but the problem not fixed again I complain on 14 th then on 19th one technician came & told that u have to change compressor & it cost rs 3800/= I told to change on 20th he changed the compressor but still there is no cooling. THIS IS THE SERVICE OF GODREJ. After paying rs 4400 I m unable to use my fridge....
Complaint comments Read comments [2] Complaint category Refrigerators

Godrej Interio - Incomplete Delivery and Pathetic Customer Service. [Resolved]

User
 Ninad P on Aug 22, 2015
Dear Sir, I, Raju Patil, purchased Kreation X2 from Vikroli showroom with 450 Main unit, 450 Addon unit, 1000 Addon unit on 29th of July 2015 with Order Confirmation Form no. 371720 and Cash Payment Receipt no. 218836. I got my last delivery on18th of August 2015. The delivery was incomplete and I was not informed about it. The incomplete delivery came into light when the assembly team member Mr. Isral(contact no. 8286640082) arrived for assembly of the product on 21st August 2015 at 11 AM. The missing parts are 450 main unit and 1000 addon Door then I called the Sales Exe. Ms. Mona Abdul Rahim...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Recliner

User
 sarit123 on Aug 9, 2015
Still no solution to my recliner complaint purchased at 16000 inr and continue to mend it at 21000 inr which is illogical i am going on sending mails but no resolution already detailed complaint has been given one month ago EVEN PHOTOGRAPH IS THERE WITH YOUR OFFICE Regards Dr sarit kumar Director oxford Member NSDC...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Godrej Interio - 3 Seat Sofa cum bed has to be repair or replace

User
 parkgupt on Aug 7, 2015
Sir, I made a complaint vide call no. D1807524392 dated 18-07-2015 for repair or replace my sofa cum bed. A technician visited me and take photos of sofa cum bed and told that the sofa cum bed will be repair or replace within few days but no action has been taken till date. I have contacted many times Godrej interio service centre, Okhla, New Delhi but no result. Gita Gupta B-6/166, Sector-3, Rohini, Delhi-85 9811650347...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Poor Response to enquiries

User
 mehrajkar on Aug 1, 2015
We intend to purchase 01 dinning table with 06 no. chairs for our transit camp at Baramulla, J&K.We made contact with your authorized godrej dealer" United Motorcyles", Srinagar for providing quotation of the product.But unfortunately even after writing repeated reminders and having numerous telephonic conversations with the dealer, we are yet to receive the quotation.The last attempt was made 02 days back i.e. on 29/07/2015....
Complaint comments Read comments Complaint category Products & Services

Anika Interior Solutions - Unprofessional, Rude and not delivering Godj Modular Kitchen

User
 chandlask on Jul 30, 2015
I have ordered Godj Modular Kitchen material from Anika Interior Solutions Empire Estate, Chinchwad. I have made the payment of Rs 75000( Around 60%) and still my Kitchen material is not deliver. Anika Interior Solutions person Sachin Dubey is saying i should pay all the amount then he will deliver the material. Sachin Dubey is also very rude and unprofessional and also threatened me to cancel the order. He called me around 1 week back and said he is going to cancel the order and take the amount from his shop. One of his employee Prakash has given commitment that the entire material...
Complaint comments Read comments Complaint category Appliances

Godrej - Defective product

User
 md28 on Jul 28, 2015
Dear
Sir/Madam
We booked the alimira as marriage gift purpose which was having manufacturing defectes.when we complainedabout this salesman said that he will exchange the almira (SLM2DR+LKR, SLMSTD2DR) He said that a technician would visit us in 2 days and then he will exchange the almira. technician visted 2 times but the almira was not exchanged within given time.so we decided to cancel the order but he refuses and said he cannot refund the money so we purchased another almira(CenturionNovusESXLK+LedM, invoice no.87I/23064306.After which alimira was delivered to us on 14th July...
Complaint comments Read comments Complaint category Appliances

Godrej Interio - Techno recliner complaint goof - up

User
 accessamit on Jul 28, 2015
Hi,

I've purchased a techno recliner last year but it had some problem in it so have lodged a complaint well within the warranty period. Have found people visiting my place for the rectification and was assured to replace the unit. But nothing has happened as yet. Without my knowledge my complaint got cancelled on 30th june and a new complaint number occured on the same day and today again i received an sms for the completion of the complaint. I fail to understand the entire drama behind it. The service engineer or anybody for that matter from godrej has never contacted me....
Complaint comments Read comments Complaint category Furniture

Godrej - Faulty fridge and fraudulant after sales service

User
 ritu.j.dudeja@gmail.com on Jul 25, 2015
Dear authority,

I wish yo highlight a serious ordeal i am going through with the after sales service offered by godrej.

I bought a fridge just 1. 5 years back and its already stopped cooling. We registered a compliant and had some service guy who visited us. He was extremely ill mannered and yelled at my parents for no cause.

They visited us twice and said parts cannt be repaired and we hv to purchase it. We agreed to that but were shocked when he the part he offered was sealed pack by godrej. It was not in any box or plastic cover but instead wrapped...
Complaint comments Read comments Complaint category Electronics & Appliances

Godrej Interio - Recliner

User
 sarit123 on Jul 22, 2015
Dear Sir
This has reference to the said complaint as per the subject this is the last mail i am giving to you before i put it on the social media and in the public domain the said product was first come under complaint which has been logged in 13 months from the date of purchase but there was no response in writing and when the complaint got aggravated they are shifting the blame to us by simply saying they have verbally told us the problem and their was no verbal communication it is a blatant lie and now they are shrugging their responsibility the dealer is also helpless in this as the company...
Complaint comments Read comments Complaint category Credit Cards

Godrej Interio - Rude Behaviour of staff from Byculla, Mumbai Showroom

User
 san72 on Jul 21, 2015
With reference to above please note we have gone for the booking of Wardrobe in your Byculla showroom at 6:30 pm on 19.07.15 . It took some time for us to decide the product. But the lady in charge was in such hurry to close the showroom that she was just throwing us out by saying Don't you all understand it is time to close our showroom and you all are wasting my time i have to go very far to my residence. She was having her boy child with her in showroom. May be the reason so we don't know. In your site it is mentioned closing time of Byculla Mumbai showroom is is 8:00 pm and we reached there...
Complaint comments Read comments [1] Complaint category Appliances

Godrej Interio - Dining Table (Bellezza) with 6 chairs.

User
 Sita Vishwanath on Jul 18, 2015
Purchased Dining Table (Bellezza) with 6 chairs in August 2014. 1 of the chair's leg is cracked and it is tilting when this was brought to the notice it was informed that this model is not manufactured any more and we need to buy a new set. I am not interested to spend more money and my request to you is to replace the chair or the set without any charges. I am enclosing copy of the bill for your immediate action. Please do the needful without any further delay....
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Abnormal delay in supply and installation of study table....

User
 sv_msk on Jul 15, 2015
I have booked Genius study table 207 @ Vgreen furnitures, Gachibowli, Hyderabad on 09.06.2015 by paying full amount of 11948/-. Order no. is 425931, dt. 9.6.15. They promised to deliver within 2 weeks. Material has come on 22.06.15 and one technician came on 24.06.15. When pack is opened, 2 planks are seen damaged. They raised one more complaint(no. 587543, dt. 24.06.15) for replacement of planks and promised again for another 2 weeks. Already 3 weeks are passed after 24.06.15(Total 5 weeks from order placement), but till now material has not come to me. When called to customer care/godrej person/dealer,...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Nondelivery of Almirah after 2 months of payment and modular kitchen not as per drawing

User
 drpallavianil on Jul 11, 2015
I have booked Almirah from kreations and modular kitchen and deposited amount of 2.11 lacs in advance at aakriti interior 2 months ago.till date Almirah is not delivered. And kitchen is not as per drawings and few units are missiing.because of this. I am not able to shift in my own home. Pl provide me compensation and interest for this period and rent for two month...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Sub: godrej interio – false commitments & abnormal delivery delay by your dealer ‘the san rachana makers’

User
 somasundaran nair on Jul 11, 2015
Ref: it/god. Interio/001/15 date: 11th july ‘2015.

Godrej & boyce manufacturing company limited
Pirojshanagar, vikhroli,
Mumbai 400 079.

Sub: godrej interio – false commitments & abnormal delivery delay by your dealer ‘the san rachana makers’

Order ref: tsm/qt.27/15/r dated 20th may ‘2015.

Dear sir,

This is to inform you that we have placed order for godrej office furniture, through your dealer ‘the san rachana makers’ located at shop no.6, akruth chsl,...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Incomplete Delivery (after 20 days). Required Compensation and interest on total amount.

User
 Nirmalya Bhunia on Jul 10, 2015
Purchased a wardrobe H with mirror and additional shelf from Vikhroli showroom, Receipt no 234928 and 191460 dtd 20.06.2015.Full payment done on 20.06.2015 at the time of placement of order. They commited full delivery on 24.06.2015. After repetative followup they delivered only wardobe without extra self and mirror On 27.06.2015. When I enquired about the rest of the items they answered that all the lot of mirror has been get damaged, it will take much time to get mirror. You can get the shelf within 2-3 days. On 30.06.2015 I asked them to cancelled the order of mirror as it takes time and return...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - extremely Poor service from Godrej

User
 vijaycanarabank on Jul 9, 2015
I had purchased a 260 litre refrigerator on sunday from Godrej Interio direct sale office outlet, Okhla Delhi ( on 5 july 2015) but till date no tecnician has arrived for demo. Extremely poor service from Godrej. I had called atleast 20 times to the customer care they never gave any satisfactory response and in addition to that lie to me that technician will come today at this time that time but till date nobody has arrived. It is a matter of great sorrow that Godrej had delivered refrigerator to my old address on 6 july even after updating the new address and also sending technician to my old address...
Complaint comments Read comments Complaint category Refrigerators

Godrej Interio - Poor material sent after getting Full Payment

User
 22 Rajeshjha on Jul 5, 2015
I have purchased a dining table with chairs from Godrej (Kirti Nagar - Delhi), when packing was opened we found the chair was broken. And installation of dining table is pending because technician do not have have nuts & bolts. Technician promised us that he will come again next day to complete the installation but till now he has not come. Before this dispatch I again purchased a coffee table (center table) & a mattress. When center table was opened it was also broken. Today mattress was sent by an auto (that used to transport goods) but condition of packing was very bad, mattress was rolled like...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - False commitments & abnormal delivery delay by dealer R S Systems, Rashbehari Avenue, Kolkata.

User
 OLIVE SAMANTA on Jul 3, 2015
I had ordered a modular kitchen product on 12 June 2015, and the dealer committed delivery within 15 days max. At that time I had paid 50% payment alongwith the order, which is their mandatory clause. On the 15th day (27 June evening) they called me and asked me to deposit the balance payment as materials had reached their store from their Mumbai HO. The dealer staff Mr Subhojit Pahari insisted immediate payment citing reason that my material may get delivered to next order line, if I dont make immediate payment. Altough out of stn I made immediate NEFT the next day (28th June) and Mr pahari confirmed...
Complaint comments Read comments [14] Complaint category Movement & Delivery

Godrej Interio - Refund request of Wardrobe H1 due to size issue

User
 viveek.raj9 on Jul 2, 2015
Hello sir, I am requesting you to please try to refund my amountfrom godrej interio, which i paid on 27th June 2015 at Dombivli east godrej interio. I booked Godrej Wardrobe h1 & made full payment on 27th June. But due to size issue, order has not been placed on 30th June in below address- Please talk to Godrej interio dombivli east & try to settle my refund amount, as they are refusing to settle down my amount after failure of delivery. Regards, Vivek Kumar Ph-8983240545...
Complaint comments Read comments Complaint category Furniture

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