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Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Tollfree Phone:1-800-267-1122
Phone:+91 22 6796 5656
 +91 22 6796 5959
 +91-22 6796 1700
 +91-22 6796 1800
 
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Godrej Interio Complaints & Reviews

Godrej Interio - Purchase CASANOVA sofa/BED - seating portion spring and cussion having issues

User
 Ramakrishnan Sethuraman on Jun 26, 2015
I bring to your kind attention that, I have places order vide no 332935, dated 22-06-2014 for ADRIANA QEEN BED and CASANOVA SOFA/BED and paid the same by credit card on the same day. First got the delivery of sofa and forget to collect the invoice copy. Which they are claiming that give to my parents. They are old more than 80 years. BED delivered on 28th June 2014 and invoice copy is available with me. Now the issue is, we notice that during the month of March 15, sitting portion of sofa is not comfortable. In such way the spring action gone and the foam also may be thin or not good one. When...
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Godrej Interio - Improper service of godrej outlet at Patna exhibition road.

User
 Nayela Khan on Jun 24, 2015
I purchased a 3 door slim line Almirah on 16/5. It was delivered on 21st. It's 24th but it has still not been assembled. Everyday when I call them they say the mechanic is not available today. We'll do it the next day. We keep waiting keeping aside all our outdoor chores chores. Kindly take some action against them. Contact no. Is :0612- 3220004, 320007-8...
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Godrej Interio - Modular Kitchen- harrassment by R S System-Kolkata

User
 Subinayjana on Jun 22, 2015
We paid for one kitchen for my Kolkata flat Rs 94000 and one for my house at Haldia Rs 106000 one for our company guest house Rs 1073000 one office bath room Rs 1075000. All payments were made only Rs 35000 is due. R S System is not capable for installation of modular kitchen. The owner of R S System is Raja mob 9830590905 and from Godrej side Mr Khan mob 9836140340 are handling. Mr Khan is positive but not able to get the work done through R S system. We placed order in Feb'15. No work is completed..For guest house nothing is done. Every time they come with wrong fittings and work remain incomplete....
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Godrej Interio - manufacturing defect in Rio Sofa

User
 HN471032 on Jun 21, 2015
I HAVE PURCHASED RIO SOFA PLUS ALONG WITH EUDORA KING BED TOTAL BILLING AMOUNT Rs90309/- ON 30th JUNE 2014 (DEALER:RAJPOOT STEELS AGENCY, JAUNPUR, U.P). WITHIN 6 MONTHS, THE RIO SOFA ARM REST ARE SUPPRESSED DOWN. I HAVE COMPLAINT IT TO THE DEALER. HE ASSURED ME THAT WITHIN 15 DAYS, THE TECHNICIAN WOULD ATTEND THE ISSUE. BUT THE TECHNICIAN DID NOT COME HERE. I AGAIN CONTACTED THE DEALER WHO TOLD ME THAT HE HAVE REGISTERED YOUR COMPLAINT AND THE TECHNICIAN WOULD COME FROM LUCKNOW IN THE MONTH OF FEBRUARY 2015. NEITHER THE TECHNICIAN COME NOR ANY TELEPHONE CALL WAS COME FROM THE COMPANY. AFTER FEBRUARY...
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Godrej Interio - About poor service of Godrej Company

User
 Basab Ranjan on Jun 18, 2015
I have registered complaint severally into local dealer and Godrej customer care to repair my Godrej sofa cum bad by no-G2605860030 and once manually in local Dealers office (Sunil Kumar Banik at Battala, Agartala) on 3/4/2015. Few time i direct contact with godrej interio customer service with ph. no-18002671122 but like always excuses and excuses.Suddenly i received a massage from said customer care on 18/6/15 regarding completion of my work(SMS Provide as Photo proof) where as till date nobody contact with me nor repair my goods. what i do now...is it the customer service of famous Godrej...
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Godrej Interio - Assembling of center table

User
 Mitali Agarwal on Jun 17, 2015
I have bought a center table from godrej interio Jhansi.Now we are transferred to gurgaon and for assembling table here, I am trying youe customer care number 18002671122 from 15 days but no one receive the call so please send your person to assemble my table as soon as possible. Thanking you Akshat Aranya G-77A, first floor South city 2, sector 50 Gurgaon, Haryana...
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Godrej Interio - complain no-1006902420 not attended but closed at service end

User
 vsadhikari73 on Jun 16, 2015
I have logged complain on 10.06.2015(no-1006902420) & received a call on 11.06.2015 from your service engineer/technician egarding residencial address to attend the complain. today we made a call & goderaj customer care replied that complain already attended. although nobody has reached to attend the complain till now. its avery poor servicing from your side. pl look into the matter waiting for aquick reply thanks with regards vijaay adhikari...
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Godrej Interio - My sofa seat is pushed down (Rhine recliner(3+1+1)

User
 kcgahir on Jun 15, 2015
I have purchased a rhine recliner (3+1+1) at Bhubaneswar on dated 21/10/2014. The seat of 3 seater sofa is pushed down and become uncomfortable . Had lodged a complaint on dated 5/6/2015.One person from local service visited house.Told he is not competant and another technician will come to resolve.But till now no one has come.I had spoken to Customer care and below the call no-W0506161124.. please resolve asap ....
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Godrej Interio - Defective Product & mental Harrasment

User
 amar swaroop mishra on Jun 12, 2015
Hi All, My name is Amar Swaroop Mishra, System Admin, Dell International Services. This is to inform you that I have purchased an AC from Sham Lal & Company, Sadar Bazar, Delhi Cantt, New Delhi 110010 on 19th Apr 2015 Inv. No. SLC/2015-16/RI-279. Since then I am facing issues with the product, initially when they delivered the AC, after installation it was creating a weird sound, which after diagnostic found that the fan inside it was broken and after 2 days of struggle it was replaced by the company representative. Sooner as I started using the product, I started suffering with another defect;...
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Godrej Interio - Poor and Irresponsible Management

User
 Rajeshree Shah on Jun 10, 2015
We have purchased "Godrej safe" worth Rs. 95, 330/-being delivered to my residence without any prior intimation to me. Resultantly, the delivery was taken by my servant in a different room of my flat at NATRAJ since the room where the safe was to be kept was locked. Two days later, your godown keeper called on me for the payment. He deeply regretted that the delivery was effected through sheer oversight since the entire payment of Rs. 95, 330/- was still due to Godrej. I consoled him by stating that we are people with full integrity and assured him full payment immediately. Needless to mention,...
Complaint comments Read comments Complaint category Movement & Delivery

Godrej Interio - GODREJ INCOMPLETE WARDROBE DELIVERY

User
 Tanvesh Patil on Jun 9, 2015
I had order a customizable wardrobe from Godrej. It came pieces by pieces . Few parts came after 2 weeks of order which was ok .. But half of the parts were not delivered . So they told to wait for 2 days . But after 1 week also the parts has not arrived ..We called they numerous times but they said that it would be delivered in few days ..WHAT TO DO NOW ???...
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Godrej Interio - Refrigerator not repaired even after replacing Compressor

User
 Atulmalhotra62 on Jun 9, 2015
I have lodged a complaint for my refrigerator on 26th may 2015 (complaint number Z2605439180) .The technicians come and change lot of components including compressor which costed me more than 10000 Rs but the fridge is still not in working condition. i am really surprised by such a casual attitude of service center and their technicians. Please have a look into the issue and get the problem rectified at the earliest. Regards. Atul Malhotra 9810149831 9136001322...
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Godrej Interio - Delivery not yet given after 1.5 months

User
 Kinnykaul on Jun 8, 2015
Reference Invoice no.751/21168616 dated 24th April 2015, we had ordered modular cupboards. The cupboard has been delivered more than a month back. However, the doors have yet to be delivered. Continuous follow-up is yielding no result. Kindly look into the matter and do the needful immediately....
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Godrej Interio - rude reply by your staff

User
 sunithaf on Jun 8, 2015
Your staff working in sales in Godrej Interior, Greams Road, Chennai SEKAR, has been very rude when I had called to enquire regarding the wardrobe legs which he had failed to deliver during the time if purchase... He specifically challenged me to complain regarding him, as nothing will be done against.. I am truly shocked and upset by the way you allow your staff to speak to your customers especially after money has been obtained. It is a shame for such a big company to hold such less customer care, which your sales people are very proud to tell us....
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Godrej Interio - REPLACEMENT OF MATTRESS NOT ATTENDED IN ONE YEAR

User
 RVSINGH559 on Jun 4, 2015
DATE OF PURCHASE-04.06.14. PRODUCT NAME- MATTRESS (MODEL-TARA DUET) COMPLAINT DATE- DESCRIPTION- Product was purchased on 04.06.2014 from Raj furniture, Jajpur road, Odisha -755019. but after 20 days it was observed that the mattress is sagging and same i informed to Raj Furniture but 1-2 week passed but no action taken from Raj Furniture, then they told me to contact Godrej customer care for complaint and i do the same. then I complained for replacement of mattress which is sagging abnormally photo attached. This mattress was under warranty period.(Ref Godrej call no. W0408157570), but after...
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Godrej Interio - problem not yet resolved since long back.

User
 dipankar.dey on May 30, 2015
I have purchased big wardrobe the invoice date is 31/12/2014 the invoice no- 801/25011230, since it is installed, we have complaint that some parts is not fixed and is missing in the wardrobe and mirror print is not going after several wiped with chemical and cloths, your technician visited my home & he informed that the parts will come from Mumbai, it will take time and print will go after proper cleaning( but still is there), , We waited long & gain logged a complaint through call center the complaint number is KO304420171, after long follow ups the material has arrived twice in my home, again...
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Godrej Interio - Not yet delivered

User
 JAY Zz on May 29, 2015
I had ordered slim line 3 door fusion geometric door on 11/4/2015 from godrej interio mega store @ NH bye pass, vysail bus stop, chakkaraparambu, kochi -682032 It's being 48 days its still not delivered! It's the worst purchase I ever did, each day I try contacting ur store they keep saying it's on d way have some issues related to container, loading stock issues wot the hell it's not my concern u r supposed to notify customer. If u can't build a product n deliver & you keep someone's money the whole amount 29230 it's cheating No cash refund no response no delivery Really dissatisfied!!...
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Godrej Interio - Denied to repair Micro Oven during warranty period

User
 PRANAY1976 on May 27, 2015
I have purchased one Micro Woven from Giriraj Furniture, Agartala on 28.05.2014. After installation suddenly it was stoped to work. Accordingly I have complain through your toll free no. Unfortunately invoice was misplaced. I have asked dealer to supply the details, but they have denied. Servicing engineer closed my claim. Again I have lodged a complain, which request no. 32441. Please help me. Regards Pranay Goswami, 09436126153/09862406973...
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Godrej Interio - The most horrible after sales service and even worse product -shame to the Godrej Brand!

User
 p_gang on May 25, 2015
We purchased a sofa cum bed for my son from the Malad, Mumbai showroom which is giving us trouble ever since the purchase.We made a complaint to the particular branch two months back that the bed is broken and not closing causing a lot of inconvenience to us and after repeated calls the service man visited us.He seemed totally confused seeing the product and it was evident he was seeing the product for the first time.He had no knowledge about the product and only clicked a few snaps to send it to his manager and promised to be back with a quotation.Its been two months and neither the technician...
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Godrej Interio - Harassment by Godrej Interio

User
 Dr. Amitava Mukherjee on May 23, 2015
I booked two Kareena High back chairs and one Acura coffee tables in January 26 this year in Steel craft, Godrej showroom this year. The products are not yet delivered. At the same time I booked 3-1-1 Rhine Recliner and sealed open and damaged product were delivered. A defective Coir Mattress is delivered and even it was replaced by a defective one again! 6 radiance chairs were delivered and packet did not have Godrej original seal. Three of them were found defective. Over last two months Ranchi warehouse, and steel craft people are harassing me and not replacing goods. If...
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