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Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Phone:+91 22 6796 5656
 +91 22 6796 5959
 +91-22 6796 1700
 +91-22 6796 1800
 
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Godrej Interio Complaints & Reviews

Godrej - AC outdoor compressor is noisy

User
 kumarpraveen2003 on Oct 20, 2014
I Purchased 1.5 ton 3 start Godrej AC in March 2014. Outdoor Ac make lot of noise like a truck or Tractor engine. Neighbours often get disturbed due to this, I am not sure whether this is Manufacturing Defect. Technicians in Godrej say it is normal, nut i dont think so....
Complaint comments Read comments Complaint category Refrigerators

Godrej Interio - Problem related to Locking system of Wardrobe

User
 premal.nirman on Oct 16, 2014
I have been using Slim Line wardrobe since November-2013. I have been facing lock related issue since long and i have called customer care executives for the after sales services for the same for 4 times. Every time either they are noting down the complains or else dropping the calls in between. Finally i called the mumbai office executive Mr. Saurabh on10.10.14. He assured me for the best services from your end. But still i am awaiting for the customer care executive to come and resolve the issue. Lastly i have emailed the complaint to interio@godrej.com, but still i haven't received any communication...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Godrej AURA TV Unit

User
 pradeep.neeraj1990 on Oct 14, 2014
The Issue of Godrej AURA TV Unit, please find the details herewith. I have already mentioned the problems below in mail sent to the original dealer. I might have made more than 100 calls to the dealer before I could get the delivery around 14-15 Sep ie 1.5 months after I had booked the unit. I was promised that I will get the unit in 1-2 weeks or max 3 weeks. And after the delivery was made, I see missing parts in it. For that again I am following up with the dealer since 2 weeks with no proper answer to it. This is really bad service from whosoever is responsible for this. Be it Godrej...
Complaint comments Read comments Complaint category Unauthorized charges

Godrej Interio - faulty study table - unresolved for 6 months

User
 am_saraswat on Oct 11, 2014
We purchased a table from Ghazibad - Vasundhara store. only to find that its faulty. the visting godrej executive advised that only one part is faulty and will bea replaced. We immediately launched the service complaint again to replace the faulty part. after that our bad experinace started, the part arrived after 4 months of lodging the complaint, that belonged to a different model. now after 2 more months we are still waiting for this to be resolved. 9810534229 / 8826322223 / 9810548120 drdivyasaraswat@gmail.com...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Stella Chair broken parts not replaced by vendor

User
 Sanchita.S on Oct 7, 2014
I purchased Godrej Dining Chairs Stella(6 pcs) along with few other furnitures from M/S S.R. Furniture, S-2/332 A, Gilat Bazar, Varanasi U.P.( MOB NO.09889308273) on invoice dated 19.oct.2013 vide invoice no.127. Few days back, few of the chair's part broke due to which the chair parts need to be replaced so i complained to Mr Lalit, owner of M/S S R Furniturs, over Phone on 10th of september 2014. In reply of the complaint he said that he has lodged complain for change of parts to Godrej but till today i have not received any satisfactory reply from him.He is either not receiving the calls...
Complaint comments Read comments Complaint category Department Stores

Godrej Interio - Modular kitchen

User
 Kanhoji Mohite on Oct 6, 2014
I had ordered a project for modular kitchen for my newly purchased flat in Thane from Godrej Interio in July 2014 through the dealer . The dealer Pratik home solutions Ghodbunder Road, Thane.. The project has been ongoing for a shocking period of more than 2 months and is still awaiting completion., We are senior citizens and have been subjected to intense physical and mental harassment and regret undertaking the project with your company. The kitchen still non functional in spite of Mr Sanju Bhalerao assuring them that the project would be complete before the holy period of Navratri. At first wrong...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - About totally disappointing response from a reputed company like you

User
 NitinTanuja on Sep 30, 2014
We are buying an metal wardrobe from you. we purchase that in kalyan but we told that at the time of purchase that we use this at karad and we want any service regarding that in karad. but when we came with your product and we wish to use that product we identify their was a problem in opening and closing of doors. so we call many times to your custmor care and follow very foolish and time consuming process but no responce is given from your side. if you are not in condition to give service for new product then how you give service for old products...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Dissapointing After Sales Services

User
 sharmapuneetk on Sep 29, 2014
Dear Sir Some years ago, 2010 to be precise, I thought of buying some furniture . Being in the Army, I never thought that I would buy any furniture, but at that time when I decided that I would go in for furniture, the only name that struck me was Godrej Interio. That was the only name that could be trusted, at least that is what I thought . I bought a TV Cabinet by the name of Alcove and a Sofa cum Bed . The people in Trichy from whom I bought it said that whenever I would be transferred, they would come and pack it . Being a prized possession, I thought it prudent to follow their suggestions. ...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Harassment of senior citizens by Godrej Interio

User
 mt68 on Sep 28, 2014
I had ordered a project for modular kitchen for my parents in Hyderabad from Godrej Interio in June 2014. The dealer for the above order was Mr Vinod Pandey, SIMPLE MODULAR SYSTEMS, HYDERABAD, Mob: 9391001664. The project has been ongoing for a shocking period of more than 3 months and is still awaiting completion. The workers sent for the project were very inexperienced and substandard. There has been no supervision by anyone on the site. My parents are both elderly individuals, and have been subjected to intense physical and mental harassment and regret undertaking the project with your...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - Bad quality of Cushion on my recliner sofa set just one year of purchase

User
 Vithalnine on Sep 24, 2014
Hardly one year of purchase in June 14, the cushion on my 3 seater sofa got deformed and even Color got faded. Now the technical person is charging 11000/- for replacing. Very bad quality and costly repair cost within 1 year from purchase, reflects the low quality of your products. If not replaced, I am thinking to go to consumer court also. 09833569735...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - complaint of sofa

User
 pihuruchi on Sep 20, 2014
I have purchased sofa i.e florence from your dealer at mandi (hp) 2 years back. Problem now is that a 2 seatter sofa has a problem as i told to the sales person over there tellephonic. But they now asked me to bring over that to mandi instead they could not send the techn. As it is to far sir problem is not 2much to resolve but the answer was not good from there side.cont no 09857526575...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Difference in design

User
 Aman Kumar Agrawal on Sep 14, 2014
I have purchased a sofa set"RIO PLUS" from your outlet of begusarai, bihar. And we have found a difference between the leather of the 3seater and the 1seater. Why has this happened . Kindly check the same and do the needful at the earliest....
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - Non delivery of products purchased, damaged products delivered and pathetic after sales service

User
 srilakshmi06@yahoo.com on Sep 12, 2014
Thisis a compliant with regard to items purchased against Invoice no. 52699 dated29th June 2014 from Godrej Interio dealer from HRBR layout BanaswadiBangalore : Products Ordered: 1. Grande Kind Bed – 1 No. 2.Grande Bed Side Table – 1 No. 3. Rhine Recliner (3+1+1) – 1 No. 4.Jack Dining Table – 1 No. 5.Rose Dining Chair – 6 Nos. 6.Stressed Pocket Spring Matress (78x72x06) – 1 No. 7.Techno Recliner – 1 No. Discountoffered – INR 2, 851 Additionaloffer that was running at the time we made the purchase – 1 Tone AC Free, 2 Pillows Free Net Bill Amount: INR 2, 18, 214/- ReceiptNo...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - worst after sales..... totally irresponsible behaviour

User
 sachin_mittal on Sep 6, 2014
sir, I purchased 3 seater Janerio sofa 2 sets on 14 may 2014. Soon after purchase it started making noise from spring while seating & other sofa seems sagging esp. the middle seat (back & seat both) for which I registered a complaint on 14 july CR no. 462707. Repeated reminders were given on 19 july, 21 july then again on 24 july for visit. After loads of follow up & interference made with Mr. prateek( After Sales Services Head Delhi as told by cust care) I managed a technician visit. Upon inspection he & found serious problem in both sofa sets & advised for replacement. He also took photos...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - Non delivery of missing parts - Aura Tv Stand (Order no. SOC -0025257)

User
 Supriya1 on Sep 4, 2014
This is further to my complaint dated 23rd July 2014. I had added a comment to the said complaint saying that the missing parts had arrived. But to my dismay, when the technician arrived 2 days later it was found that the missing parts that had arrived were the wrong ones!!! After speaking to your showroom after that, I was assured that the correct parts would be delivered by August end. I decided to wait patiently till then. But now, it is the 4th of September and there is no sign of the missing parts!!! On calling up, I keep getting the answers "Yes ma'am, they will be delivered soon!" I want...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Hazardous dining table sold (Cresent dont ever buy)

User
 Praveen Anakottu on Aug 30, 2014
Below is a copy of the email that i have send on 22nd Aug & still awaiting a proper responce. I was guided to a person called Gowthama who has come back today saying he would replace the required part on chargeable basis. The company is concerned only of money. I had Paid Rs 80000 on the total bill but you sold me Scrap which didnt even last a couple of months. What if again the leg breaks & the table lands in one of our Legs. The social responsiblity of Godrej is 0%. If there is anyone responsible in the company. I would appriciate a call back in 9847040603


Dear Mr...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Very poor/pathetic service

User
 Laghav on Aug 29, 2014
hi there
Visited Godrej Interio Gurgaon DLF PHASE 1 Show room and booked "kreation cupboard". I paid 60% amount at the time of booking. After waiting for 4-5 days there was no response/call from them. when i called them a guy arrived with packages and collected the rest of amount and told me fitter will arrive in an hour and their is show after that. Showroom guy keep telling lie again and again. every time i ask for installation he says 'in an hour sir'. already wasted my 1n half day and still waiting at home... (now his phone is switched off)
definitely m not...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - office chair wheel roll broken

User
 mannarkkadmo on Aug 28, 2014
Sir This is to bring your kind attention that we purchased some furniture from Godrej authorized dealer, Palakkad on 31/03/2014 (Das agencies, palakkad). All chairs rolling wheel is not working properly and one chair rolling wheel broken . We informed the same to Das agencies palakkad. One executive came to our office and told that they need letter pad request for clear the complaints. Its not possible to collect letterpad from the higher authorities for small complaints, we have the invoice copy with us for proof. So kindly request you to solve the problems at the earliest. Hope you will care...
Complaint comments Read comments Complaint category Business & Finances

Godrej - My split AC remote working and water leakage in indoor unit

User
 monubhoomi on Aug 25, 2014
My split AC remote working and water leakage in indoor unit. Because of above problem not able to run my AC even such huge investment in AC in this summer.Complaint loged in care but not technician attend the call. MAnoj Kumar 07668066955...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Godrej Interio - delay in delivery of goods

User
 shreyance on Aug 23, 2014
Sir / Madam, I Bimal Baid have ordered in your showroom Godrej & Boyce Mfg. Co. Ltd at Brabourne Road vide order no.266681 dated 07/07/2014 have not yet received the Goods. It has been more than a month and right now I don't need your Goods due to failure of delivering the Goods on time from your side. There is no acknowledgement from the office it has been more then one and half month and they are not refunding the money. Please look into the matter as soon as possible. Contact No. 9434630740, 9609628518...
Complaint comments Read comments Complaint category Postal & Delivery Services

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