Godrej Interio Customer Care
Godrej & Boyce Manufacturing Company Limited
Customer satisfaction rating: 7%
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Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai City District
India - 400079

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Godrej Interio Customer Care related pictures (82)

Godrej Interio Complaints & Reviews

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Godrej Interio — Regarding Damaged chair.

 Jayant Kumar Mohanty on Oct 24, 2016
I had purchased a sofa set vida 1 str: burgandy and vida 3 str: 51;cafferia coffee table: red, loretta dining table and radiance dining chairs (Ssix) from starline enterprises, bistupur, jamshedpur. Invoice no.: 000266, dated 21/10/2014. I had been trying to invoke attention to this complain since may 2015 that the aforesaid chairs that i had purchased have tattered and damaged leather and upholstery but i haven't got any response as yet and finally on 19th october, 2016, one technician of the company had visited and denied to look into the matter. I believe that i've been given an inferior quality...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Worst Customer Service in Godrej showrooms in Bangalore

 customerblore on Oct 23, 2016
Godrej interio showrooms in Bangalore have very very poor customer service. Product demo is very bad. Customers are made to wait for more than half an hour and not a single representative turns up to guide the customer inside the showroom. Customers are just neglected. Hardly 2-3 demo pieces of furniture are present in the showroom and the rest are shown in the book.

Also, online queries are at answered at all....
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Godrej — No response after getting money

 Lini Shwer on Oct 19, 2016
I have a microwave convection oven brought from godrej company one year back, my convection and grill was not working, i placed a repair request to godrej via online in the website handyhome. A service executive named yuvaraj came for service and told me that the grill coil above the oven is burnt and need to be replaced, he also availed an inspection charge of rs.345. He also added that oven will be repaired as soon as possible as the grill coil burnt should be replaced and it takes time to deliver after its order. My bill number is 19323. This was happened 3 weeks before and...
Complaint comments  Read comments Complaint category Utility Services

Godrej — Refrigerator compressor sound is very high

 narania on Oct 17, 2016
My Godrej Refrigerator Model NO. RD EDGE PRO PD 6.2/ 2015 190 litre colour Lush Wine Refrigerator compressor sound is very high i distributed this refrigerator compressor sound any time I feel very unhappy about this problem and refrigerator seller cheats me. I complaints more times but my problem not solve by company Godrej Company Refrigerator are very bad....
Complaint comments  Read comments [3]Complaint category Refrigerators

Godrej Interio — Kreation almirah ohu units

 Ashish_jpr on Oct 11, 2016
Dear sir,
I had booked order through home eligance faridabad for 3 units of 800mm x2 ohu units for fixing above my kreation almirah.
The dealer have included the 3 sets of wall mounting stiffners also with the order which were not required as the dealer knew the complete requirements nor asked from my end.
Today during the installation i came to know about this goof up.
I called mr. Malhotra at home eligance faridabad and informed about this wrong order booking and excess supply/excess payment, his answer were let us see, on my insisting thay you should find the solution...
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Godrej Interio — Eudora n15 bedside table and dressing table

 Sachanandani on Oct 8, 2016
I had purchased 1 no. Eudora n15 bedside table and 1 no. Eudora n15 dressing table from godrej interio vikhroli outlet on 29/09/2016 under sales order no. 172771 & invoice no. 75i / 25006772 which was delivered to me on 30/09/2016. Installation team have partially assembled the above items on 03/10/2016 under service order no. 140738 but could not complete the same as the top panel of bedside table and top sitting panel of dressing table stool were defective. I have been following godrej interio salesman mr. Imran and marketing personnel ms. Dakshata bamne over telephone as well as by email to replace...
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — Incomplete delivery of order no : 408321 (Kreation 450) without door handles & fitting problem of dresser drawer (3rd row

 Bijan Deb on Sep 28, 2016
The matter is still unresolved. Whenever i contact the sales executive of godrej brabourne road showroom namely tamal sengupta he did not receive my phone calls.

Under this circumstances, let me know that how long it will take to resolve the mater as i have not been able to use the keration 450 due to incomplete delivery of wardrove handles and fitting of dresser's drawer (3rd row).

It may be noted that order no. 408321, invoice no:80i / 24228519, invoice date : 12.09.2016....
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Godrej Interio — Incomplete delivery of order no: 408321, invoice no: 80i / 24228519, invoice date : 12.09.2016

 Bijan Deb on Sep 26, 2016
I purchased a godrej kreation 450 from brabourne road, kolkata, w. B. Bearing above mentioned order no & invoice no. With date but the above delivery has been sent to my address in a incomplete manner such without wardrove handles and fitting problem of dresser's 3rd row drawer due to which myself as well as my family are not using the above product....
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Godrej Interio — 3 door moubani design almirah, lock and door issue

 suvrajyoti on Sep 24, 2016
Since the day of installation, It has a lock issue. Lock is not properly set or the material itself is bad. Last 6 months onwards several times, me and my spouse try to reach Interio to address the issue but all our efforts gone to vain. Honestly it is horrifying and painful support. Each and every time we call Interio service center gives a vendor number who looks all the support activity. The person name is Aritra Samanta and to me he is very irresponsible and very casual in his work. He is not bother pick the phone or calls you back; better to say he never try to fix the issue on time. When I...
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Godrej Interio — Excess amount charged for a filing cabinet

 Anjumgaffar on Sep 22, 2016
I had purchased a victoria coffee table from your indiranagar, bangalore showroom in november 2015. The table delivered in december 2015 was damaged. Susequent replacement of the same were also in damaged condition. Finally after repeated calls to the showroom they agreed to exchange the table for a filing cabinet in august 2016. I went to the showroom and they asked me to pay an amount of rs.11091.00, being the difference between amount between the table and the cabinet. (Cabinet - 21401.00- table - 10310.00 =11091.00) the amount was paid by me on 10.08.2016. But when a week later the cabinet was...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Poor service

 Maanvi Tiku on Sep 21, 2016
I had bought a study table from godrej interio showroom in model town, panipat. The date of booking was september 3, 2016. I had previously seen the table on august 30, 2016, and on inquiring about when the table can get delivered, i was given a date that seemed too long for me. The reason for the delay was cited as the table being too much in demand. I showed my disinterest on that account, as i needed the table on an urgent basis. But when i went back to the showroom on september 3, i was told by the owner that the table can get delivered in "7 to 10 days". I booked the table then, believing that...
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Godrej Interio — Regarding new mattress delivery

 jitinmalik on Sep 21, 2016
New mattress delivered with so many dates with manufacture defect which shopkeeper accepted. Another mattress was suppose to get delivered on 31aug. After that again a new delivery date received 10th sep. Received call from mr vikas snr sales godrej he will deliver on 20sep still no sign of delivery. Fake commitment senior and his worker dhiren doing....
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Godrej Interio — Defective almirahs purchased from godrej interio

 dktundwal on Sep 21, 2016
I have purchased 1 steel almirahs from jmd regent arcade showroom, gurgaon on 6th sept 2016.
Their are two scrates on the front door of the almirah. I had notices this on the day when your technician came to assemble the almirah. I had put this comment in his order order, 2 days back another guy from godrej interio came and he did some touch up on the scratches but the scratches were visible even after the touch up, he said wait for 1 day till the spray drys.
Scratches and touch up work is clearly visible, see the attachement.
I had raised this complaint with godrej interio...
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Godrej Interio — Replacement of godrej 4dr mlfc 3ft prgr c/w mtl - 2 nos

 PVV SUBRAHMANYAM on Sep 16, 2016
Sir, this is a central govt. Office and we had procured two nos. Of godrej 4dr mlfc 3 ft prgr c/w mtl - 2 nos fro m/s godrej & boyce mfg. Co ltd, abids, hyderabad telangana vide tax invoice no. 82i/24108959 & 82 i/ 24108966 amounting to rs. 35757/- each and total amount of rs. 71514/- paid. But these items are received in very unused condition and immediately compliant lodged with customer care centre toll no. 18002671122 for replacement of these items . Two complaints have been lodged - y0709571228 and y1309571541 . But no action taken so far.

Take action immediately for replacement/repayment...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Modular kitchen is not of accurate size and full list of component not furnished

 pranob0808 on Sep 15, 2016
We have placed an order for modular kitchen. After 2 months I made the final payment. and it was assembled, The size taken by the local distributor was wrong and hence had to remove wall tiles, They didn"t fit some fittings which they kept lying there. Upon several phone call from us they sent someone and took back the fittings telling us that those were not required.I want the full list of fittings provided by the company against my purchase and why tiles were broken without asking as because it was their fault in taking measurement.

Pranobjyoti Baruah
F Lane House No 3 Milan...
Complaint comments  Read comments Complaint category Products & Services

Godrej Interio — New broken locker not fixed for 45 days.

 Kamalesh Mahalingam on Sep 9, 2016
We purchased a wardrobe which came in with a broken locker. The person who turned up for assembling informed us that it has to be sent to the factory to be fixed. We have been following up for the last 40 days, and no action has been taken yet.
What is annoying is that they are shameless enough to demand Rs. 60000/- by cash, instead of a cheque, and provide such pathetic service in spite of prompt payment.
I hope this matter is looked into at the earliest, otherwise, this would be escalated to higher authorities on grounds of mental discomfort. Rs. 60000 is not a small amount, and...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Regrading first installation free of cost.

 murari.sah on Sep 8, 2016
Dear Sir, I am Murari Sah and recently shifted from Ranchi to Patna.I am purchased furniture from Ranchi from M/S Resilient Furnitures Ranchi.As per his commitiment he says you can purchased here installed in Patna but today i am received call ur office as per by request complaint.But ur reprenstive says all installation are chageable.Sir i am misguided by ur franchise.I request u to kindly see the matter on priority basis without cost.MOBILE NO 7091392486, 9431800155...
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Godrej Interio — Recliner packing materials

 K.K.Ramanathan on Sep 8, 2016
We had purchased recliner sofa single seater about two weeks ago against ordert no. 988525 and invoice no.75I/21191287 dated 19-08-2016. your delivery agency delivered assembled sofa without any packing materials .This weekend we are shifting to new house and we require the packing materials for transport urgently without any cost.It is a serious lapse on the part of show room people who are telling us when we contacted them that we should contact the service center and get the packing materials after paying them when we have already paid Rs 52128 for the nautica recliner .Are not we entitled to...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Glass top dining table

 Ceyone on Sep 3, 2016
We Bought a glass top dining table from Godrej Interio Pune in 2013 and this is the third time the leg has come out. With a 6 month old baby moving around and husband not in town, its a very dangerous thing. Thought Godrej furnitures are best. I just want to get rid of this one so please help.. Still waiting someone to come and fix but no sign yet....
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Godrej Interio — A helix coffee table stand nut bolt broken

 smiledeba on Sep 1, 2016
I have launched a complaint regarding my service to my Shankar furniture at Baghajatin Gangulibagan in kolkata-86 for 15 days ago.Unfortunately I have not obtained any cooperation till now from your end.That coffee table is totally unused state.They said that particular nut screw is not available .So I do n't understand what to do.Looking forward to your early cooperation....
Complaint comments  Read comments Complaint category Furniture

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