Follow us
Log in        Register
     
 
Godrej Interio Logo

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Phone:+91 22 6796 5656
 +91 22 6796 5959
 +91-22 6796 1700
 +91-22 6796 1800
 
Go to Godrej Interio:    Twitter  Facebook  LinkedIn  Youtube     

Godrej Interio Complaints & Reviews

Godrej Interio - Regarding delivery of material

User
 susmita55 on Jul 24, 2014
I have purchased 6 Rose Dinning Chair from your showroom at 279/A NSC Bose Road Garia .KOLKATA-700047on 06/06/014 still now i didnot got the delivery of the goods.My order number is 63360..I have called several times in the showroom regarding the delivery but every time they are telling that they donot know the tentative date when it will be delivered .Almost 2 months will pass still i didnot got the delivery. Whenever i am contacting any person from your company they are speechless.They donot ever know how to handle with customers.I hereby want my money back which i have paid for the goods.Please...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Non delivery of missing parts - Aura tv stand

User
 Supriya1 on Jul 23, 2014
23rd July 2014 I had placed an order (No.SOC_0025257) on the 30th of May 2014 at your Vikhroli showroom, Mumbai for 6 items, one of which was the Aura tv stand. I received all the material, as promised, within 2 weeks of placing the order. Your person came soon after for the assembly of the products during which he noticed that the "back panels of the drawers" of the Aura tv stand were missing! He said that he would notify the company and that I would receive the missing parts within 2 weeks, after which he would come back and assemble the tv stand!! It has been over a month and I have not yet...
Complaint comments Read comments [2] Complaint category Furniture

Godrej Interio - upholstry torn in sofa cum bed

User
 Kasangudi Varadharajan Srinivasan on Jul 22, 2014
I have purchased following item from your T.Nagar CHENNAI outlet under Ref.YOUR ORDER NO 253541 Dt 05/10/2013. The sofa cover/upholstery is damaged now. STSFDISE012 – DESIRE 3S SOFA BED IN DARK BW Packing list no. 910536, Invoice No. 841/24112785 Invoice Dt. 10-10-2013 You are requested to kindly help to replace the damaged sofa cum bed. I am unable to get through your toll free no. which is going on ringing with a tape msg but nobody ever comes in the line. K V SRINIVASAN 19/8 RAJAGOPALAN STREET WEST MAMBALAM CHENNAI 600033 PHONE 044-23711023 9840562037...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - Non delivery, delayed delivery, and still no solution

User
 Devendra Mehta Kolkata on Jul 14, 2014
Dear Madam / Sir, I am thoroughly disgusted by service standards of Godrej. I have been a Godrej customer for long (adminttedly not in Kolkata) but after my experience here in Kolkata at the Salt Lake showroom I am having second thoughts on buying godrej products. In case you are unable to sort out my issues please remove the material already delivered and refund me the money. Here is the chronology. 14th June 2014 – Order given for Adriana with Storage, Book Shelf and Kreation for INR 81, 650 – advance paid INR 24, 650. As per showroom Adriana with storage will be delivered in two...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - Goods not delivered

User
 Repco Home Finance Ltd on Jul 14, 2014
We have booked CH - 1014 Revoling Chair 1 number, CH -5D02 R Star Midback Chair 3 number, Cash Box + Cointray 1 number in your Coimbatore DB road, RS puram branch. We have paid the amount vide LVB bank Cheque No.001004 dt - 09-06-2014.As per the terms and condition the good have to be delivered with in 4 weeks but till now we have not received the goods.Please look into it and make the goods to be delivered to us....
Complaint comments Read comments [1] Complaint category Business & Finances

Godrej Interio - No response to service request

User
  v Jayaraman on Jul 12, 2014
I had given a service request for dismantling Zion wall unit through 9928140302 on 10th June once it was dismantled and packed i request for assembling. I had requested multiple times through 1800 customer caree and also through udaipur dealer. But till now it is not assembled. Yesterday ispoke to Mr Karthick who gave a jaipur service head number but no response. Again i spoke to Mr Mohit and registered a service request. For assembling a wall unit in Udaipur it has taken almost a month now from 12th June to 12 july. With this level of service find it difficult to get myself convinced for buying...
Complaint comments Read comments Complaint category Furniture

Godrej - Problem in Refrigerator

User
 amitkavidayal on Jul 9, 2014
Problem in the Godrej Double door refrigerator- 4 times in the last 2 years, every time problem with the Cooling effect of the refrigerator - every time technician comes and takes 375 as the basic charges + the charges for the problem rectified. I have paid over Rs. 2500 in the last 2 yrs. Neither the technician NOR the customer care executives have an answer to the problem being occurred so frequently. Two times the fan has been changed and we even don't know if that was the genuine problem. I have tried reaching out to the higher authorities but failed. I think I have made a mistake buying refrigerator...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Godrej Interio - Wardrobe not delivered on time and repeatedly defective parts delivered

User
 raiye on Jul 9, 2014
I have placed an order at Godrej Interio, Pune for a customized wardrobe. The details of the Order are mentioned below: Order No: 170654 Order Date: 25/05/2014 Order Amt: 60, 273 The full payment was made by cheque upfront and the delivery period mentioned was 3 weeks. Already 6 weeks have passed still my wardrobe is assembled. After repeated follow up via email since last 2 weeks with Godrej Service team I have twice received defective parts. Now I am not even getting replies to my emails, If you are not able to solve the issue please refund my money with Interest and take back the...
Complaint comments Read comments [2] Complaint category Furniture

Godrej Interio - Non repair of shoe cabinet

User
 rnc_sanjay on Jul 4, 2014
I had purchased a meedo 3 door shoe cabinet from Godrej outlet at ranchi about 2months back. One of its cabinets got dislodged as it had not been properly fixed. I had filed a complaint for repair in the customer care as well as contacted the local office at ranchi. My complaint nos are 21706840740 and 21706840762. I have followed up this complaint with the service center several times and E-mails at godrejinterio.com but the fault has not been rectified till date even after a lapse of 25 days of my registering my complaint with your customer care.You are requested to look into the matter for satisfactory...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - bad quality of sofa cum bed

User
 damodaranvaikkath on Jul 2, 2014
I have purchased following item from your Dombivli outlet under Ref.A:DSR/167164. The sofa cover/upholstery is damaged now. STSFDISE012 – DESIRE 3S SOFA BED IN DAR/ Packing list no. 938046, Invoice No. 751/21143410 Invoice Dt. 12-11-2013 You are requested to kindly help to repair/replace the damaged sofa cum bed. I am unable to get through your toll free no. which is going on ringing with a tape msg but nobody ever comes in the line....
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - Delay in the delivery of products

User
 Paddu Sai on Jul 1, 2014
I've ordered a godrej almirah and a king size bed along with mattress. It costs around 57000. I made the order at Godrej interio, Visakhapatnam Near lic divisional building on 20th june, 2014 with reciept number 147948. The order was made under name Ch.Sairam. The delivery is to be made at hyderabad, miyapur. While ordering the product the particular staff said that it would be delivered within 10 days. Yet it is not delivered. An official from hyderabad said that product has to be delivered from mumbai and it would take around another 7 days. What the heck is this service..? I can sense heights...
Complaint comments Read comments [1] Complaint category Products & Services

Godrej Interio - Complaint in Godrej Lock 7 lever

User
 Subhash Ch. Bhattacharyya on Jun 30, 2014
I purchased 10 no of Godrej Lock ( price each lock is Rs. 1750.00 per pcs from your Dealer along with one main door lock of price Rs. 7500.00, But after 10 days of fittings all locks were rusted badly. complain was raised to Godrej Branch Office at Guwahati to Branch Head Mr. Hazarika as well as to service person Mr. Hazarika on 26th June through Dealer M/S Sree Raj hardwrae six mile, G.S. Road, Guwahati . They assured me to attend the complaint on 28th June, But even after repeated reminder NO ONE IS RESPONSE THE SAME . Now as a customer I promise not to advice any one in future to Go for GODREJ.I...
Complaint comments Read comments Complaint category Building Developers

Godrej Interio - Poor Customer Service by Godrej Interio-Headen Dining Table

User
 Maneesha TR on Jun 24, 2014
​I had purchased a Headen Dining Table from Godrej Interio Showroom at Byculla, Mumbai in December, 2013 and the product was installed at my house in the same month by the Company. On June 13, 2014, barely six months after the purchase of the product, one of the legs of the table got completely detached from the glass table top. Luckily, the glass table top fell on top of the dining chairs and therefore did not break. I somehow managed to prop the table top on the dining chairs and alerted the company by registering a complaint online through its website, within 15 minutes of this incident and...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - Complaint regarding Godrej Dining Table

User
 ashwani kapoor on Jun 24, 2014
We bought a Julius Mod Dining Table with Stella Dining Chairs on 04-12-2012 from Pal Distributor, VPO Gutkar, Distt- Mandi, HP. Since then, we have been facing a lot of issues related to manufacturing defects in the chairs only. This is my first Godrej product but, with due respect, would like to confess that it really disappointed me a lot. The chairs has loosened many a times and on complaining, the distributor’s representative visited and tightned the same. But the chairs always had a defect and we had to complain repeatedly. Now, as per the distributor, he has nothing to offer other than...
Complaint comments Read comments [1] Complaint category Furniture

Godrej - worst product i have ever got in my life

User
 Jhanvi Khetwani on Jun 21, 2014
i bought GWS8502 washing machine since july 2013, till now i have faced problem with machine for 7 times. still its the same every time they repair, but on next it remains the same. if godrej fail to give quality. then why the hell are you giving false commitments. K Mohan the dealer of electronic appliances only here to cheat and neat peoples money. that schoundler gave us the product without serial no. you çan check with the customer care center where complaints submitted. now since after repairing ample of time the machine has become worthless better provide us with the another model we are...
Complaint comments Read comments [2] Complaint category Washing Machines

Godrej Interio - repair of sofa

User
 rekhachanurohit on Jun 12, 2014
Dear sofa iam totally disappointed with godrej interio i bought a sofa from godrej in the year 2012 from godrej interio shop in prodatur, kadapa dist, andhrapradesh. now the problem is one of the four legs of sofs has been damaged, i complained it many times to the shop owner but no one is responding. i dont know when the service person will attend to my problem??????...
Complaint comments Read comments [1] Complaint category Furniture

Godrej - Godrej - No Response for Complaint even after regular follow up.

User
 srikanthvarma143 on Jun 6, 2014
Godrej - No Response for Complaint even after regular follow up. Dear Sir/ Madam, This is to bring your notice that I have purchased a Automatic Washing Machine (Made: Godrej, Model No. WM-600, ) from M/s. Ramesh Enterprises, Chandanagar, Hyderabad, in the year 2013 which had a warranty of 2 years. The Warranty period from 04.02.2013 to 04.02.2015. Now motor is not working, and noise problem I have been calling customer care number of Godrej (18002095511) since 12th May 2014 but till now I have neither received a satisfactory reply from Customer care. I am furnishing here below a list...
Complaint comments Read comments [2] Complaint category Washing Machines

Godrej - Defective split ac

User
 ANUJ KUMAR on Jun 3, 2014
Dear Sir / Madam
I want to draw the serious attention of your senior management towards the following facts:
1. That, I contacted Mittal Electronics, Ekta Nagar, Bareilly (UP) for purchasing a Window AC for my drawing room. He convinced me to go for the split as the window series is almost becoming out of the market and then I will be facing problems in service. Being convinced, I purchased a split AC 1.5 T with V-Guard Stabilizer from him on April 19, 2014 for Rs. 32000/= paid Through Cheque No. 51848 of SBI, Bareilly College, Bareilly. The same was installed by his technician at...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Godrej - Not servicing defective washing machine

User
 vilasiyer on May 31, 2014
Hi, About 1.5 months back I had registered a complaint with Godrej regarding a technical fault in their fully automatic washing machine which I had purchased in 2013. The issue was that the inner drum used to hit the walls of the washing machine and makes loud noise while running. While registering the complaint I had clearly mentioned all issue. For the first 2 Week every saturday a senoir technician would come and say I have completely understood the problem and we will fix it the coming monday, I follow up on monday and they say today can not be done as the part...
Complaint comments Read comments [2] Complaint category Washing Machines

Godrej Interio - Installation not done of Godrej dismantle wardobe and storge unit not yet delivered

User
  chauhan.shreya@gmail.com on May 30, 2014
I have bought the godrej 3 door installation mental metal wardobe from godrej interio vashi with upper storage compartment.Warehouse neither delivered wardobe unit 5 days back but storage unit is still not delivered.Also following godrej interio customer care to provide the engineer to install the wardobe unit but no one attended the service to install the wardobe unit. Following up daily with and same commitment today engineer will visit and will finish the installation but no one us visiting neither providing exact date. If godrej dont have engineers to provide the service why they are not providing...
Complaint comments Read comments [1] Complaint category Furniture

Share with Others

  
  

Recently Discussed
2 days ago
Godrej Interio
Non delivery of missing parts - Aura tv stand
2 days ago
Godrej
Problem in Refrigerator
2 days ago
Godrej
Defective split ac
2 days ago
Godrej
Compressor not working...
3 days ago
Godrej Interio
upholstry torn in sofa cum bed