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Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Phone:+91 22 6796 5656
 +91 22 6796 5959
 +91-22 6796 1700
 +91-22 6796 1800
 
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Godrej Interio Complaints & Reviews

Godrej Interio - complain No: 578771

User
 Surya Kanta Dalai on Dec 13, 2014
This is for the complain No: 578771 which has been placed in Oct 2014. I paid the advance money for the study table part which needs to be repair in my home. Its been 3 months, It seems there are bunch of jokers in service center who are playing phone phone with me. Anyway THIS IS THE WORST BRAND I COULD EVER BOUGHT HOME. Shame on you guys....
Complaint comments Read comments Complaint category Furniture

Godrej Interio - purchased genius walnut -208 study table from kamla creation lucknow alambagh

User
 arvind upadgyay on Dec 12, 2014
Hydraulic door of study table defective after one week of purchase. Repeated complain to customer care since one month nobody is taking responsibility for repair.its shows very poor performance of the company.If any one taking response pl contact me on mob no-09450102137....
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - Bought the Venture 3+2+2 sofa set

User
 Pavan Kumar Budhe on Dec 11, 2014
I got the sofa last December 2013 with warranty of one year, all the strictures to the sofa is removing day by day given complain to the customer care executive, I called nearly three times to the customer care executive, same response the person with come, till now the no person has visited and checked it. One of the person called and said to send photographs in whats app i forwarded he said after seeing photographs it will get replaced with in ten days. now saying there is no material. Dear sir we are huge amount and buying from you, but this is the response we need expect from you. Really its...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Non-delivery of mirror for Storwell for 2 months

User
 Rohan Dhopatkar on Dec 8, 2014
On 12 October 2014 we visited the Godrej Interio showroom. We selected the Storwell wardrobe and also the mirror. After that we were offered a scratch card in which we got some discount. The price of the cupboard plus the price of the mirror minus the discount plus the applicable taxes was invoiced to us and we made a cheque payment. The cupboard was delivered but not the mirror. The Sales person and the Store Manager refuse to share the price break-up and refuse to deliver the mirror. It has been 2 months now and this is my worst exprience with Godrej ever....
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Godrej Interio - PATHETIC After Sales Service

User
 ProsenjitB on Dec 5, 2014
Frustrating & Pathetic Post Sales Service from a reputed company like Godrej!! I will suggest anyone to think twice before ordering any products from Godrej Interio. I ordered a Godrej Slimline Almirah on 26th-Nov-14 from Godrej Interio Company Showroom at Behala, Chowrasta, Kolkata - 700008 (GIRNAR, 11Biren Roy Road-West, Paschim Barisha) by paying the full amount. It was for a marriage gift which was scheduled on 1st-Dec-14. Everything was fine till they missed the delivery date of 28th-Nov-14. Nobody even bothered to inform us (nor attending our calls) that they would not be able to deliver...
Complaint comments Read comments [2] Complaint category Furniture

Godrej Interio - lock key lost of godrej interio almirah

User
 jitendra0409 on Dec 2, 2014
Dear Sir, My godrej almirah key have been lost and I need the key of the same. For this I requested for service on 01/12/2014. My service ID is D0112538232. The lady named Ms. shamina attended the call and told me that she lodged the service request and someone will attend within 48 Hrs. Today more then 24 Hrs. passed and nobody has contacted me for the same.After enquiring about the same, the same lady executive received the call and told in very rough way that I told u on yesterday that within 48 Hrs. someone will confirm the call after that your complaint will be attended and there is no system...
Complaint comments Read comments Complaint category Government Organizations

Godrej Interio - Product not delivered

User
 Piyushkuma on Dec 2, 2014
I bought 3 door slimline almirah with box unit on top on 16th Nov, 2014
I paid full amount but didn't got the product till now.
Dealer-NK PROSALES, GURGAON
The dealer has surrendered, told it happens.He gave me someones number from interio but that guy told on 1st dec that it will take 7-8 days more.Crazy.and reason is that it is a process.i am in trouble coz i bought this for my marriage and it is in 3 days.i feel cheated.


NAME-PIYUSH KUMAR
CONTACT NO.-9654229717...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Service No.B2011116227

User
 SANDHYA KRISHNAN KUTTY on Nov 28, 2014
The subject service was attended on 20th Nov 2014 & took the visiting charges of INR 250 bt still we are awaiting for the quotation, i have been calling the customer care team for the status update inreturn they informed me that my request is closed . Why cant the service centre mail me the quotation . Never expected such lack of management from this brand....
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Service not attended

User
 hemalatha.venkateshkumar@gmail.com on Nov 25, 2014
I have bought desire Sofa cum bed on 31/07/13 at Godrej interio /Mylapore outlet. Invoice No. is 84I 2411 0594 I was given /delivered the piece kept for display as there was no stock available of that model on that day. After two months of purchase the seating of both ends of the sofa lowered when seated since the cushion was not packed properly at the ends. Along with that the resting portion of the sofa also not in position as the spring is not rigid and goes beyond normal angle. Hence I made a complaint and a mechanic visited and took the sofa for repair and brought it back. After this...
Complaint comments Read comments Complaint category Products & Services

Godrej Interio - Not attending the complain

User
 rahoolv on Nov 20, 2014
I have already lodged a complain and given visiting charge also. Now service centre (CHIRAJ ENTERPRISES) has given the quotation for parts and I have approved. NOBODY IS COMING AFER MANY PHONE CALLS. Service call no is BO111115072 dated Nov 1, 2014. You can see already half of month is gone. Please refer to the previous mail I have received a call from Godrej on Nov 14 he has promised me to resolve the issue on or before Nov 17 but still it is pending Please do something to fix my problem Regards...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Disappointing after sales service

User
 imskmishra on Nov 10, 2014
I have purchased Almirah two years ago and now the welded portion of upper lock system has left the welding from the almirah portion. If it gets this problem in daily use then how can it bear the thieves? Booked complaint vide no D2710537109 on 27.10.14 and no technician has visited any there is no response from the company also. when again complained, they only assure that someone will visit. A very disappointing after sales service from a reputed company. I am not going to advise anyone to purchase godrej interio products but prefer local made products whom they can get in touch soon. Sanjay...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Shoe rack purchased in sept 2013

User
 2priyanka.bhagat on Nov 10, 2014
Dear sir We had purchased shoe rack from godrej interio in aug 2013. Only after 6months we encountered problem as the shelves had broken. We lodged complaint on 3rd June 2014 vide complaint no 533259 . Technician came and put some nails on side cabinet making holes in the cabinet ensuring us that this was the only solution possible and problem would not occur again. In sept again the shelves broke and again on 24th sept we lodged a complaint vide complaint no 536208 .Technician this time told us that since the earlier technician had done the wrong work shoe rack is now beyond repair and now it...
Complaint comments Read comments [2] Complaint category Furniture

Godrej Interio - No after sales service - Almirah not getting in due meagure height issues

User
 arnav chakravorty on Nov 9, 2014
Had ordered an Elmira WARD-H1 ROYAl IVORY/SPRIN under Invoice No. 80I/24187368 worth around 25k from Godrej Interio showroom at Mohini Palace AC7 VIP Road Jyangra Kolkata .This Elmira was delivered to my house yesterday and we then realized that due to around 0.5 inch extra height it is not entering our bedroom where we had our space for that wardrobe already made.Then I called on to the retailer for asking them that how can we get the height reduced by half an inch so that we can put it in.This is when I realized that how everything is told to be possible when you buy a product and...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Door shutter closing problem

User
 prashanta acharya on Nov 5, 2014
Order No 779277 Dated 24/10/2014. Franchisee;B6018N ( SRI BHARATI TIRTHA AGENCY ) Purchased Product: Slim line 3 door + locker Wardrobe.. Delivery date:27/10/2014 Door shutter not closing properly, shutter hanged causing problem for locking also....
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Defective product and no service

User
 sagarcet on Nov 5, 2014
I bought a new fridge on 02/11/2014 [Godrej edge pro 5.1 single door 190 litre) from Croma retails at sony world junction, bangalore. The very next day its internal bulb got blasted. I called godrej smartcare and they told someone will come. Yesteday i got a message from godrej that my issue is closed.I called again and asked them why they closed..they gave some junk answers and i asked to raise the issue again. He told he will do it. But no one came till now to repair. Am fed up calling this godrej. I will never recommend anyone to use godrej now onwards. Complaint no: is N0311941224...
Complaint comments Read comments Complaint category Refrigerators

Godrej Interio - Frustrating and pathetic after sales service

User
 Anil Hastekar on Nov 3, 2014
We placed an order for 2 door body cupboard from Godrej Interio showroom located at Amboli, Andheri(W), Mumbai on 24-10-2014. The order details for the same are given below. We received the worst after sales service from Godrej this time.100% payment has been done in advance i.e. before the actual delivery of the cupboard. Sales Order no. : 765653 Picking List No. : 177466 Invoice No. : 75I/21160553 Invoice date : 28-10-2014 Item code/Description : 1. STSLB24S098/SLM 2 DR BODY 4SH Royal 2. STSLDS2D108/SLM STD 2 DR (LH+RH) PAC.B The problems we encountered are as follows: 1. The actual...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - dining table model Adrian glass top is repeatedly coming out from structure.

User
 Manoranjan Kumar Tiwary on Nov 2, 2014
I Manoranjan Kumar Tiwari, purchased Adrian dining table from godrej interio dealer CITILINE CHAS, BOKARO IN 2008, but it's glass top came out from steel structure because of pesting problem i.e liquid through which steel structure is attached to the glass top is not working as per godrej people.Fixed two times earlier by godrej people but again glass top came out last month. After repeated request, godrej people fixed it last week (through the same local dealer) and charged rs. 500 as well but again the very next day, again glass top fell from top leading to accident. Now godrej people are not...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Assembly not done

User
 ptkarch on Oct 30, 2014
Dear Sir, I would like to inform you that I have purchased Brussels Plus Sofa Bed from your T.Nagar Branch on 4th October (Invoice no.84I/24123874 dtd 04.10.2014) which has already been delivered at Kodaikanal but till now it has not been assembled. I have made so many calls to your customer care and local sales office and requested to come for assembly but response is very bad. Each time when I call your sales office, my calls have been diverted to somebody who is not responsible for this. I got fed up with this. If this is not been assembled within this week I am forced to make a complaint...
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Godrej Interio - Zurina Bed Problem

User
 RP kaur on Oct 28, 2014
I purchased the bed on 12th may 2011, a day before my marriage and it was a wedding gift which my parents gave me. From day 1 I am facing problems from bed. It gets damaged without any cause as the quality is really poor. Local made bed dont need repair for years but my bed is all broken in just 3 years. Its all 4 handles (used to open bed) are broken by now, two of its side has got dispositioned. Any rat or any insect can enter in it anytime which creates a mental dissatisfaction for me as I am a working lady and cant be at home to check every damage and get this bed repaired every now & then....
Complaint comments Read comments Complaint category Furniture

Godrej - AC outdoor compressor is noisy

User
 kumarpraveen2003 on Oct 20, 2014
I Purchased 1.5 ton 3 start Godrej AC in March 2014. Outdoor Ac make lot of noise like a truck or Tractor engine. Neighbours often get disturbed due to this, I am not sure whether this is Manufacturing Defect. Technicians in Godrej say it is normal, nut i dont think so....
Complaint comments Read comments [1] Complaint category Refrigerators

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