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Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Tollfree Phone:1-800-267-1122
Phone:+91 22 6796 5656
 +91 22 6796 5959
 +91-22 6796 1700
 +91-22 6796 1800
 
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Godrej Interio Complaints & Reviews

Godrej Interio - Denied to repair Micro Oven during warranty period

User
 PRANAY1976 on May 27, 2015
I have purchased one Micro Woven from Giriraj Furniture, Agartala on 28.05.2014. After installation suddenly it was stoped to work. Accordingly I have complain through your toll free no. Unfortunately invoice was misplaced. I have asked dealer to supply the details, but they have denied. Servicing engineer closed my claim. Again I have lodged a complain, which request no. 32441. Please help me. Regards Pranay Goswami, 09436126153/09862406973...
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Godrej Interio - The most horrible after sales service and even worse product -shame to the Godrej Brand!

User
 p_gang on May 25, 2015
We purchased a sofa cum bed for my son from the Malad, Mumbai showroom which is giving us trouble ever since the purchase.We made a complaint to the particular branch two months back that the bed is broken and not closing causing a lot of inconvenience to us and after repeated calls the service man visited us.He seemed totally confused seeing the product and it was evident he was seeing the product for the first time.He had no knowledge about the product and only clicked a few snaps to send it to his manager and promised to be back with a quotation.Its been two months and neither the technician...
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Godrej Interio - Harassment by Godrej Interio

User
 Dr. Amitava Mukherjee on May 23, 2015
I booked two Kareena High back chairs and one Acura coffee tables in January 26 this year in Steel craft, Godrej showroom this year. The products are not yet delivered. At the same time I booked 3-1-1 Rhine Recliner and sealed open and damaged product were delivered. A defective Coir Mattress is delivered and even it was replaced by a defective one again! 6 radiance chairs were delivered and packet did not have Godrej original seal. Three of them were found defective. Over last two months Ranchi warehouse, and steel craft people are harassing me and not replacing goods. If...
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Godrej - complaint against service center

User
 shinchan malhotra on May 20, 2015
respected sir/madam i am tarun malhotra from delhi tri nagar delhi -110035, i purchase a split AC from sargam electronics last year and i have remain 3 free services by company my ac is not working properly and i hv already registered a complaint 2 times and no responce by service center even i call direct on service center near by me they dont rply about my ├žomplaint status n not a singel call by exicutive my two complaint number is D0705218750 dated 11/05/2015 and second is D1705222856 dated on 17/05/2015 plsss tk action against sphire service center...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Godrej Interio - defect in sofa

User
 PAWANKUMAR63 on May 10, 2015
I purchased sofa Milan 2 and 3 str. on 15.05.2014 from Handa & Chopra Chandigarh vide invoice no.22277. My 3Str sofa have some defect and I lodged a complaint in this regard in last week through call center. A person from service center visited our residence and after inspection they informed me on phone that this is mishandling case and sofa is cut by sharp edge object and company will not repair it and you have to make a payment of Rs.2800.00 for repair of your sofa. Sir, In this regard i would like to inform you that sofa is not mishandled i have never shifted this sofa to any other...
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Godrej Interio - commissioning of godrej bed at Katihar, Bihar

User
 ssebhushan on May 5, 2015
I have purhased a godrej Bed, Model: TERA BED few month ago from Patna but i want commissioning/installation at katihar, bihar in place of patna.i just want to know from the company whether i can take the installation/commissioning service at katihar free or not. if yes then arrange for installation at katihar. My mobile no. is 07050811572....
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Godrej Interio - Poor delivery and unexperienced incomplete installation service

User
 biplabs2008 on May 5, 2015
I have Placed my order for Interio Kitchen with Godrej Showroom at Sreeram Sales Corporation, Silchar, Assam, vide Order No. 425 dated 02-01-2015 and paid Rs 50, 000.00 amount of the order as advance with SBI cheque no: 242562 dated 02-01-2015. Product was delivered to me on 25-02-2015 with challan No 439 dated 25-02-2015. The unexperienced technician(s) visited my resident after 15 days with repeated request over phone. They started assembling the units and after having half way in the assembling the units they discovered and expressed to me that one Part (front side of Kitchen Unit) is wrongly...
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Godrej Interio - Pathetic experience buying Kreations and unfinished JOB even after 2 months and 5 visits

User
 Ckp0005 on Apr 29, 2015
I bought Kreation Almirah with OHU from Nagar road showroom Pune. Even after 2 months and 5 visits things are not in place -I regret going with Godrej, more so because I do not have a channel to register my grudge -it again goes to same people! Any way last try .. here is the eventful journey: Booked in Feb, ~21st Material Arrived on ~13th Apr Guys come to assemble it --they decline to add the OHU, saying height is less I measured height and insisted that they try once again Same guys came and did the OHU installation easily .. yes easily in second attempt!! OHU Door and Cabinets Mismatched...
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Godrej Interio - improper bed installation

User
 satyanarayan.p on Apr 27, 2015
Product- Fiona I had requested the godrej service staff for de installation my fiona bed and re install it at cuttack from bhubaneswar. deinstallation was done on time but reinstallation was done at cuttack . but the re installation was not done properly. i requested the staff to come and do the needful at the earliest but near about 20 days have passed and more than 20 call have been made to get things done but yet to be done, whereas i had already paid the service charge of Rs.600.Later it also came to my notice that some spare parts were also damaged due to mishandling by the service staffs. Now...
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Godrej Interio - no work in progress

User
 Angad k Singh on Apr 26, 2015
Sir, In reference with the mail dated 12 Apr 15, after tremendous reminders, no progress in work has been seen.It is kindly requested that please look into the matter and if it is not taken care of in 2-3 days, I am going to lodge a complaint against Godrej interio. Regards Angad Kumar Singh...
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Godrej Interio - Worst unresponsive godrej service

User
 Goamruta on Apr 25, 2015
I got a Godrej 5 door kreation wardrobe 3 months back.one of the doors was dented so requested replacement for the same..the replacement was received within a month after following up on my side.now the dented door is lying with me for the past 2 months..I have called them more than 12 times spoken to mr.dheeraj, mr .patil and mr .dhumaal.everytime I am given false promises about the door pick up..this is the worst kind of customer service from any company .not even a single time I have received a call from their side ..words are short to express the disgust about the service provided by Godrej.customers...
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Godrej Interio - Godrej defective almirah

User
 ranasatyajeet on Apr 20, 2015
Dear sir, I had purchased godrej almirah from Godrej Interio, Okhla on 27th of Feb, 2015. From the day we purchased this product we have been going through worst kind service kind from godrej. Initially the product was delivered five days late after the payment was made, that too after several calls and reminders. Later when the almirah arrived then the technician came after à week, after several pursual from our side. When they came for installation the door had some issue, it was not working properly. The technician took pictures of the door and assured the the problem will be rectified within...
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Godrej - Delay in delivering and not installing till date

User
 shyam raj manik on Apr 20, 2015
Bought a office table on 10.2.2015 for Rs. 11013/- in Godrej interio showroom at karkhana, hyderabad. They promised to deliver in 2 working days, but after repeatedly calling them on 8142654786, they delivered the table on 26.02.2015. They promised to install the same in 2 days time. Till date it has not been installed....
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Godrej Interio - repairing glass top of dining table

User
 tanuja sultana on Apr 18, 2015
Sir/Madam, I'mTanuja Sultana residing in West Bengal..I've bought a dining table on 03/11/2007 from Brabourne Road Road, Kol-01 branch of Godrej Life Space store..Now the adhesive of the joining part of the glass top of the dining table has removed.So the top glass is detached from its lower portion since a month before.Inspite of repeatative complaint since 28/03/15 nobody attend our place till date .I've a little child of 2 years who can be at danger at any moment for this displaced glass top.My registered mob no is 9831476658.. I request to your goodself to do the needful at earliest......
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Godrej Interio - GODREJ MODULAR KITCHEN - WORK PENDING FOR 4 MONTHS & POOR QUALITY WORK BY GODREJ DEALER, R.S. SYSTEMS,KOLKATA

User
 kiran.kunti on Apr 17, 2015
KIND ATTN.: MANAGEMENT, GODREJ INTERIO MY NAME IS DIBAKAR KUNTI AND AM ONE OF YOUR UNFORTUNATE CUSTOMERS, I HAVE BOOKED GODREJ MODULAR KITCHEN ON 24TH DEC. 2014 VIA YOUR GODREJ INTERIO SHOWROOM AT RASHBEHARI AVENUE, KOLKATA BY MR. RAJA BHATTACHARYA OF R.S. SYSTEMS, 152, S.P. MUKHERJEE ROAD, 1ST FLOOR, KOLKATA-700026, MOB NO. : +91 9830590905 (TAKING ORDERS FOR MODULAR KITCHEN CABINETS ON BEHALF OF GODREJ) I PLACED A LARGE ORDER AS FOLLOWS: 1) THRU RS SYSTEMS OF MR. RAJA BHATTACHARYA (INTRODUCED AND SENT BY MR. SANJEEV): FULL MODULAR KITCHEN (L-SHAPED) AND 2 ROWS OF ALUMINIUM/GLASS WALL...
Complaint comments Read comments [1] Complaint category Furniture

Godrej Interio - Interior work not finished even after 3 months

User
 Vishwas Gurung on Apr 15, 2015
Hi, I am Vishwas Gurung from Hyderabad and had given my new home interior work to VGREEN (Godrej) on 31st December 2014 and as per mutual agreement, Godrej promised to finish the work in 45 days. But, even after 3 months, the interior work is not finished. Also, the quality of work done is not as per Godrej standard, the finishing is not good at all. I am not satisfied at all with Godrej Interior work. I request a Godrej representative to come and inspect the work done. Can you please help me on this ? Regards...
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Godrej Interio - creation ward robes

User
 VIJAYA-99 on Apr 12, 2015
I have purchased 2 number of Godrej creation wardrobes from your outlet situated at LIC buildings, Visakhapatnam on 31-01-2015. At the time of booking i was promised to deliver the product within 4 weeks. But the material reached me after 8 weeks. While fixing the wardrobes it was noticed that one panel was damaged and could not be fixed. Again a mail was lodged from the stores dept for supply of the same. As a was told it may take another 2 weeks time. A company of such a reputation it is not good on your part to deliver a damaged panel which in turn delayed my shifting to new premises after...
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Godrej Interio - Unresponsive Customer Relations Executive at Borivali Showroom

User
 Rohini Ajay on Apr 11, 2015
I bought two Godrej slimline cupboards from Mumbai. The representative at the Borivali Mumbai showroom Mr. Jeetendra hardly had any knowledge about the products and seem to have a lot of problem giving complete detailsof the products and their delivery. He even made us customers carry the products. Highly unsatisfied with the service delivered by the showroom. However, the installation guy was good and so are the products supplied....
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Godrej Interio - damaged panel delivered and resultant delay in fixigng the creation ward robes

User
 VIJAYA-99 on Apr 9, 2015
Sir, I Smt A.V.N.V.Vijaya .Lakshmi from visakhapatnam booked 2 (two) number of Godrej Creation wardrobes for a cost of Rs. 86000/- at LIC Building premises at Visakhapatnam and at the time of booking the retailer promised me to deliver the goods within a months time. But the date of booking is 31st Jan-2015 and the delivery date is March-25th. Further at the time of fixing it was noticed that a panel was faulty welding joint and the same could not be fixed. Subsequently i requested to supply another piece but it was not done by the retailer causing me annoyed as i had planned to vacate the old...
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Godrej Interio - Non Delivery of Office Chairs

User
 shaktiepl on Apr 4, 2015
We have booked Office Chairs at Fort Store of Godrej Interio on 10 - Feb - 2015 after making 100% advance payment of Rs. 34, 106/- vide receipt No. 372211 It was mentioned in the receipt delivery will be done in 4 to 5 weeks time. As per this the delivery date should had been 18 - Mar - 2015 or Maximum 20 - Mar - 2015. We have been following up the store people since 16 - Mar - 2015 for update on delivery vide Phone & E-mail both, but till date we have not received the delivery of the Chairs. We are just being said another 4 - 5 days in the first follow up dated 18 - Mar -...
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