Godrej Interio Customer Care

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Toll-free:
Satisfactory Rating
8%
Complaints
702
Responses
117
Resolved
30
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Godrej Interio Customer Care related pictures (75)

Godrej Interio Complaints & Reviews

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Godrej Interio — Defective product

 Shashi Naidu on Apr 26, 2016
Dear sir /madam
I have purchased wardrobe H1, two months back, a person at NGDA godrej interio assured me that the wardrobe will reach my home without a single scratch, but when it reached there were a few dents on it, from day one the doors are making sounds while opening and closing them, and we feel deceived and fooled every time we open and closed it, few weeks back I made a complaint about this on phone on monday and a person from there Said our technicians are very busy now so I'll send one on Thursday, I waited but no one came so after two weeks I personally went to the shop and asked...
Complaint comments  Read comments Complaint category Furniture

Godrej — Washing machine service

 mehuldalki on Apr 25, 2016
We have one washing machine and PCB panel for the washing machine was non operational on Apr 2015. After our request to Godrej Service Centre, the service person came to home and told to replace the PCB panel. We payed him the amount and he insisted to install a temporary PCB as he was sort of appropriate PCB panel.
Still after a year, Appropriate PCB has not been changed and now for changing it, Godrej service centre is demanding visiting charges to replace....
Complaint comments  Read comments [3]Complaint category Washing Machines

Godrej Interio — I am complaining about non delivery of modular kitchen

 rekhasetu on Apr 24, 2016
I have paid a/c payee cheque to Maverick, Ranchi authoried deler of Godrej interio for modular Kitchen on 8th january. As per the MOU he should have installed the kitchen by 8 th March. How ever in mid feburary I came to know that some dispute is going on between dealer and company about licence expirey and my order was not placed to company. How ever with my continued request and pressure my order was placed with some advance amount and accepted by Ms Godrej. they requested that kitchen will be supplied by 15 th April.Now Kitchen is ready to be supplied but MS Godrej is not releasing the kitchen...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej — For split ac technician

 Vikram Varal on Apr 23, 2016
After purchasing the ac he supposed to come on nxt. Day, as per i got a text msg. But didn't came. Even though godrej customer care person failed to help me out. They had given me technician no. He his saying call me later and call later.
Next time no godrej product at my home. Mob:9175040890/7769039700...
Complaint comments  Read comments Complaint category Electronics & Appliances

Godrej Interio — Regarding sofa replacement

 abhishek085 on Apr 22, 2016
Hi

I am anurag singh bought a parto sofa in 10th novemebr 2015, within 2 months automatically leather is getting tear down. I have put a request in january in your service centre, one of your executive came and taken picture but after that nothing has happened, again in february they have taken the picutre and till now nothing has happened.

Naresh the service manager in hyderabad keep giving me a new date, since february. He is giving the silly excuses like problem in transportation service from godrej, truck got brokedown and yesterday he was saying that the replcement...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Compensation & complete

 drthazra on Apr 22, 2016
I complain earlier to the forum. Still the modular kitchen remain unfinished. No action is taken by godrej interio as well as comsumer complaint.
. 95% of the payments is done on 21/12/15.. I complian to the customer care of godrej interio for not completing the work for more than 7 month. Mr souumic sanet khan took initiative to complete but still it is not completed. The colour of the modular kitchen we choose was top unit silicon silver and floor unit adventure red.. They fitted different colour which we do not ask for and do not want. My repeated requested went in vein. I am 62 years old,...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Assembling of dining table

 Dhananjay sawalkar on Apr 21, 2016
Hi I am Dhananjay sawalkar I have purchased dining table from godrrj interio on 14 Feb 16 receipt no 255338 and order confirmaction no 414490 I got delivery but for last 2 weeks I have called customer care no 4 times also called to vikroli sales office twice from where I have purchased it but no body turned up and not even single call ** very negligent attitude about customers pl send assembling person immediately...
Complaint comments  Read comments Complaint category Furniture

Godrej — Broken freezer delivered

 lax89 on Apr 20, 2016
Godrej rd edgepro 210pd-6.2/210 ltr ref - wine aura serial no-0224...Inovoice no-bs/sa/1617/00699... Date-15/04/2016
Laxman das vill-south talbanda p. O-jugberia, p. S - new barrackpore dist - 24 pgs (N), kol-700110
Buy from great eastern, barasat north 24 parganas west bengal...
Complaint comments  Read comments Complaint category Refrigerators

Godrej Interio — Dissatisfactory service

 hanumanjee on Apr 19, 2016
We have booked one double bed, one single bed and one dressing table since 30 days back and yesterday after repeated reminder we had getting all these. Today your persons setting the same and confirm that one dressing table is wrongly delivered to me which is does not match as per my order. Again require 15 days more for deliver it. Where as now we have only 6 days left for Grihapravesh of my new set up., for where we have deliver it. What can I do now ?

Now please see your poor service., I do not understand how can you provide this type of fake business where a person does not think...
Complaint comments  Read comments Complaint category Products & Services

Godrej Interio — Almirah/bed

 ARVIN SOOD on Apr 10, 2016
I had purchased a bed and almirah from manchanda enterprises banga, punjab, 144505 on dated may, 2014.From the very first day there is a dent behind the almirah and i had told the same to merchant and he told that he will resolve the issue on urgent basis but there is no action taken so far.After six months there is another issue regarding the bed in which the rod inside the bed got broken and nuts of one side opened and we are unable to use bed .After so many reminders and personal visit to manchanda enterprises there is nothing happen to close my complaint.

I request to authorities...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Modular kitchen not installed and services are below standard

 Akashu on Apr 5, 2016
Dear Team,

I have made the payment for the modular kitchen at one of you authorized dealer Dream enterprises 9 Mangalpuri, Ismailganj, Faizabad Road, Above SBI Bank Lucknow (Uttarpradesh) TIN No. 09852304958 and made the initial payment of Rs. 10000 in Feb’16 and Rs. 110000 vide receipt no. 122 on 20th March 2016.

They have confirmed that the installation work would start from 26th march’16 but despite repeated reminders and call to the sales guy Govind (Mobile number -7786016013) the unit has not been delivered and installed till 29th March 2016.
Complaint comments  Read comments Complaint category Products & Services

Godrej Interio — My service request closed without even attending

 srvikram on Apr 5, 2016
Hi Team,

I raised a service request N0204517748 to assemble my wooden bed as I recently shifted my house from Mumbai to Bangalore.

The representative called me today i.e. after 3 days of my request. I informed me about my requirements and he said he will check his office and revert back. However, in the evening I am getting a sms stating my request is closed.

Could you please investigate the matter and provide a solution at the earliest.

Thanks and regards,
Vikram...
Complaint comments  Read comments Complaint category Furniture

Godrej — Split olu air conditioner

 Indira Anandan on Apr 3, 2016
I have purchased godrej A/C on 8/4/15 M/s Nandilath G Mart, Near Karamana Bridge, Kaimanam, Thiruvananthapuram.I have registerd a complaint of not working of A C, on 9/3/16. Two days later your technician came and inspected and found that the complaint is about Fan in the outer unit, and said the spare part is out of stock . Since then I contiounously contacted the technician and your office at Thiruvananthapuram. Their reply is that the spare part is out of stock. The A C is most useful time and i am not being able to use this. This kind of your service is very pity. How much more have I to wait...
Complaint comments  Read comments Complaint category Electronics & Appliances

Godrej Interio — Godrej storewell (m3)

 Muralidharan Srinivasan on Apr 1, 2016
Made a purchase of Godrej Storewell (M3) @ Saravana Furnitures, G.N.Chetty Road, Chennai on 30th Mar'16. I've been facing so many issues ever since I made payment at the counter and still (at 12.50 Pm now on 01st April) it is not unpacked and attended to by Godrej Technicians. Issue 1: After making payment at the Counter, the sales person (Kothanda Raman) who showed and confirmed the stock of M3 - Pacific Blue, asked to take another colour as the stock of Pacific Blue not available. Stock availability confirmation given by him at the time of demo. Issue 2: Inspite of repeated reminders, was delivered...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Repainting request for steel almirah

 Deybabu on Mar 28, 2016
I requested to repaint one storewell steel almira purchased on 01101990, thr.0336601 3500 and18002671122 call no.K2603456373 on 26032016.
Yr. person vide no. 8420348997 denied to do the job as I live at Howrah. I like to submit that my residence falls few seconds drive from NABANNA and just on Kona highway 80 seconds drive from Vidyasagar setu Toll gate.
Further I'm surprised to hear their lorry will not cross Ganga.Is Godrej not for Howrah people? Please let me know....
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Modular kitchen

 Kuldeepak Bajaj on Mar 28, 2016
Forget about customer satisfaction, godrej kitchen has to go long way to avoid at least customer anger.
1. I booked godrej kitchen from antique kitchens enterprises, pune in dec 2015 and till date (Mar 2016) the installation is not complete. At the time of booking, they assured me that it would complete by 1st week of feb 2016.
2. As per godrej contract, customer have to pay 80% amount at the time of order and remaining after completion. However their executive purposefully place order of surplus items knowing at time of installation customer have no other option but to cancel surplus...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Almirah - item code stkdsnsp223

 Mritunjay Mishra on Mar 20, 2016
Dear Concern,

This is to inform you that I had purchased my almirah from your Kirti Nagar, New Delhi Out let on 14/02/2016. Product Received on 09/03/2016. The same product for installation came on 11/03/2016 and found main door damaged, same has been informed in written to your representative.

I am unable to understand the process, now it's more than a month, I am unable to use household product for day-to-day use, no queries no response neither from representative nor from Company.

Request you to please change main door of Almirah, which is not yet...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej — Bill problem/service help

 suraj0912 on Mar 17, 2016
Bought a godrej fridge on 10/05/2015 from national electronics, jamshedpur. My bill got lost during house repairing. Requesting dealer for duplicate bill since three months but the dealer is not helping because they say ther is no record. If this is the service of godrej then i will appeal to all customers not to go for any godrej product.

My cell no.7858935001...
Complaint comments  Read comments [1]Complaint category Refrigerators

Godrej Interio — Sofa sets foam gone very soft..

 Hussain Kanchwala on Mar 12, 2016
Hi sir we had purchased a sofa set 3 plus 2 seater last year and now its foam has become very soft and the springs have become weak..its around rs50000 ..nd we r very disappointed with your service as they are telling it will cost you and it is not repairable ..i will gve u the bill detail.
Cin no-U28993MH1932PLC001828.used from march last year..it did not work 1 hear also.please solve my problem as soon as possible.it is on name of zohra jabeeb...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej — Godrej service ernakulam

 merman on Mar 7, 2016
Godrej is no more the brand it once was.

It's website even contains a virus.

It is NOT AT ALL interested in quality or service anymore.

For example :

One Mr. Harish Kumar and Mr.Anil kumar of Godrej, Ernakulam branch are cancelling complaints about Refrigerators after 24 hours, without actually attending to the faults of the customers.

The customer is at a loss to contact anyone to get his appliance repaired.

IF you buy Godrej, be assured of "NO SERVICE"

They will just cancel your complaint...
Complaint comments  Read comments [6]Complaint category Refrigerators

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