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Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Phone:+91 22 6796 5656
 +91 22 6796 5959
 +91-22 6796 1700
 +91-22 6796 1800
 
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Godrej Interio Complaints & Reviews

Godrej Interio - Sub standard supply of almirah and non responsive service

User
 Kantamneni on Mar 26, 2015
we had purchased a storewel Godrej almirah with a slimline mirror from show room at 125 MG Road, Secunderbad on 24 January 2015 and the invoice was made on 28 Jan. The delivery was on 30 January. It was damaged and was shown to the pers who delivered it, three hrs after the scheduled time. They mentioned that an installation person would come, check and change the almirah. Numerous calls and there has been no response, even from vikroli customer care. On 28 Feb an almirah was brought as replacement but without a mirror. The same was not accepted. Another month has passed, phone bills increase but...
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Godrej - Non delivery of Regrigerator bought through CSD

User
 V Raja Gopal on Mar 23, 2015
I submitted a supply order issued by Canteen Stores Department, Chennai on 24 Feb 15 for supply of One Godrej 221 Ltr Refrigerator GDE 23 BXTM to SUSHMA FORMS & AGENCIES, 421/H, POONAMALLEE HIGH ROAD, ARUMBAKKAM, CHENNAI 600106. LSO NO. 170018 DATED 24 FEB 15 AND their delivery challan no. 2564 refer. Initially I had a colour choice. It was told that it may take around 20 days to despatch the item and item would be despatched on receipt of the same in the desired colour. However, since the item was not despatched even after lapse of 20 days, I requested them to send a refreigerator of any colour...
Complaint comments Read comments [2] Complaint category Refrigerators

Godrej Interio - Broken foot of Helix Coffee Table

User
 Saurabh Pratihasta on Mar 21, 2015
Hello Team I have twice launched the complaint for a broken foot of my Godrej Helix Coffee table. But till now, it hasn't been resolved. The service centre guys says as the table has been bought from the dealer and not from the showroom, so the dealer will only proide the service. I talked to the dealer and he is telling me that the service is provided from the service centre only (irrespective of whether you buy from showroom or delaer); I am not sure how their service channel works but the point is a customer like me is gettng harassed by them. The last time I filed an online complaint,...
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Godrej Interio - Non-delivery of Shelves ordered along with the almirah/cupboard

User
 shreyas.100 on Mar 21, 2015
I had ordered a steel almirah from Godrej Interio showroom on Kasturba Road, Bangalore branch, about 10-12 days back. My bill reference number is - 274352. Along with the almirah, I had also ordered 2 shelves to be delivered and fit. While the almirah has been delivered, there is no news about the shelves. I tried contacting the showroom a couple of times. They took down my details promising to call me back but never did. They took the payment in full but now when it has come to the time of delivery, there seems to be no response from their end. The almirah even after 10 days is lying unused...
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Godrej Interio - Carbo Sofa torn out even not used for much time

User
 anuj_dsc on Mar 20, 2015
Dear Sir, No company's technician is visiting us to change the sofa cover as it is completely torn even we don't use it too much.This has been 2 month i have been chasing godrej interior guys but these guys have no shame . Simply harassing me. Please help me in this regard. Anuj Sinha Registered No -9913831769 Complaint ID A2003901381...
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Godrej Interio - Good nor delivered

User
 deb roy62 on Mar 11, 2015
Booked a kreation 4 door almirah on 15th Feb by paying full money in advance Rs 50458/- at Bhagirathi Interiors your franchisee at Manpada Thane Mumbai. Was informed that it will be delivered in next 12-15 days. On not receiving it till today after 24 days I am told it will be delivered by month end. For god Sake I am buying an almirah which others deliver the same day and not a newly launched car that one has to wait for months. Either deliver the goods in next 3 days else arrange to have my money refunded. A Very Unhappy Customer, Debashish Roy....
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Godrej Interio - Complaint against replacement of Godrej mattress‏

User
 jainbhartesh001 on Mar 10, 2015
Sir, I had purchased a Godrej Mattress one and a half year ago costing Rs. 16, 500 from the Godrej Mattress Dealer 'Maharashtra Mattress', located at Adarsh Nagar, Near Sports Complex, Andheri (W), Mumbai. It carries guaranty of 3 years. In no time the mattress started sagging. Due to this bad quality of mattress I am suffering back problem also. I complaint about this to the dealer but dealer asked to do contact with Godrej in this regard. After several telephone calls at Godrej customer care they recorded my complain (complaint ID - B1312117813) . After that one person from Godrej visited our...
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Godrej Interio - service person Mr Sandeep Roy and Sales manager Arman hussain

User
 jyoti bhagat on Mar 8, 2015
Service person Mr Sandeep Roy and Sales manager Arman hussain, they dosen't know how to talk with their customer especially with lady.Today(08-03-2015) I have called them for servicing modular kitchen, they started shouting at me that they will not be able to give service as per your requirement and when I asked them to give customer care no they again started shouting at me telling that you are not my customer i will not give you the number go and check online and make customer complaint and they kept the phone.Pls take action on them that next time they should not misbehave like this with any...
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Godrej Interio - No delivery even after 5 weeks of purchase. Lousy service

User
 shaktishenoy on Mar 6, 2015
I placed an order for some furniture from Godrej from its Interio office in Banasawadi Bangalore. Despite making an advance payment of Rs. 25000 They have not yet delivered the furniture to me 6 weeks after payment. Godrej one of the lousiest customer care and they dont even have a call centre to contact in case of complaints. They dont provide any follow up and even after they deliver a product they dont provide immediate installation. They take more than 7 days to even call you and schedule an appointment. Then too, they dont come at the time you ask them to. They will specify a time and if that...
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Godrej Interio - Old showroom Wardrobe received instead of new one booked

User
 nishita raje on Mar 4, 2015
Dear Sir I write to inform you that I booked a Godrej Cupboard from your Byculla Showroom on February 3, 2015, Order No. 768335. The said Cupboard was delivered to me on February 26, 2015. Wrong Amount in challan We have still not received the Invoice for the cupboard giving break up of the price and tax. The amount reflected on the challan is Rs 32, 000/ whereas I have actually paid Rs 35729/ for the same. I have noticed following defects which I have stated on the delivery challan. (1) The decorative rims on the locker are broken. (2) There are...
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Godrej Interio - Defective product delivered

User
 rakeshpioneer on Feb 26, 2015
The Godrej Wooden Wardrobe delivered to us on 25/2/15 against bill no. 6565 Dated 24/2/2015 by Naarang furniture Co. Gangyal Jammu after one month from the date of booking i.e. 29/1/2015 (vide no. 2036) and was not assembeled at our home the salesman said it is a display piece. the hinges are extremely noisy, the panels are wobbly. When we contact the showroom Owner Mr. Abishek shrug off any responsibility saying that we will send the Technician. So far with in a day 2 technicians have visited us, one even from chandigarh and none could fix the problem. The panels are not aligned properly, the hinges...
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Godrej Interio - Not deleivered the ordered office furniture.

User
 Manager Services on Feb 18, 2015
Sir, I am Manager(T), Services in Delhi Transco Ltd. (An undertaking of Delhi Govt.). Our Purchasing group has ordered to your firm vide PO NO: 5500000143 for supplying of 02 nos. of store plain for my office at Rajghat Power House, New delhi. As per the order T&C material should be delivered with 6 weeks to 8 weeks. PO was issue to your firm on 04.12.2014. T&C is not an issue, I personally followed up the case for its early delivery by telephonic discussion with Mr. Kamal ( who happens to your Dealer M/s Rajdhani Furnitures) and also with Mr. Agrawal. Both were...
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Godrej Interio - Defective Kreation wardrobe

User
 malini prakash on Feb 18, 2015
I have booked a Kreation wardrobe with Dresser on 21.12.2014 at Kharkana showroom Secunderabad paying the full amount and I am still waiting for the assembling. The material was sent on 29.12.2014 . The Technicians opened the packing and found the main unit fully damaged and placed a complaint for a new unit.No;582362 . A new Door unit was sent instead of main unit . The main unit was delivered and when the Technician Opened the packing he fond the wooden plank of the wardrobe damaged and again booked a complaint No;582362, This drama is going on from the past two months. As I have to make arrangements...
Complaint comments Read comments [1] Complaint category Products & Services

Godrej Interio - Godrej Mattress - Orthomatic Delux

User
 dpak_mahajan on Feb 12, 2015
Dear Sir, we followed up so many times with Pradeep Tripathi but nothing happened so registering our complaint this website We have booked the Godrej Mattress orthomatic delux 5" size though M/s Woodworld, Thane for Rs.20, 300/ on 11/12/2014 and advance is paid Rs.3000/ (Copy attached) . It was supposed to be delivered on 28-12-14 after modification in size from godrej factory, size being non standard. After continuous follow up, we have been informed that the mattress is ready for collection against full payment. We have seen the mattress at their show room and have following observations....
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Godrej Interio - Slim line , lock not working

User
 Samar sen on Feb 10, 2015
Purchased godrej slim line on 2/2/15 from brabourne road show room, Kolkata. Fitted on 6/2/15. From 8 pm, 6/2/15 lock of the slim line Almirante not working. Complaint booked on the same day at 7.40pm. Till date it has not been resloved. Called on 9874349900/9874705222. No result, till now....
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Godrej - Defective parts supplied for Wardrobe cum dresser

User
 partha_roy_mca on Feb 7, 2015
Godrej is shit of a companyI had bought a Kreation wardrobe cum dresser on 26/11/2014, order no 326092 from Franchisee B6027K Eastman, 83/1, BT Road Kolkata -700090. Some parts of the product they delivered to me were defective and more over the replacements they made twice for that parts are also defective. I am still to get my wardrobe assembled. Such a premium company which charges thrice the price for the same product than a local shop provides such worst service, its horrible and frustrating. Friends never ever think of buying a godrej product in future....
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Godrej Interio - Incomplete delivery of cupboard

User
 Suganthi Murali on Feb 7, 2015
We had booked complete furniture range for two bedrooms from Godrej Interio on 8-11-2014 through Sree Govindaraja Enterprises Hosur at a cost of Rs.2.16 lakhs. The furniture was deleivered in two tranches on 10-11-2014 and 30-11-2014. One wooden cupboard (chocolate four door wardrobe) was delivered incomplete without a seperating board above the right hand side Locker. We have pointed this out to the technician immediately and also we have been following up with the Dealer many times. Inspite of repeated followup and also this much of delay of over three months there is no response from them. They...
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Godrej Interio - defective 3 door almirah received

User
 rajesh3061966 on Feb 4, 2015
I have purchased a 3 door almirah alongwith azure coffee table from your dealer at 16/97, shivoy tower, m.g. mark, kanpur on 30-01-2015 in unassembled condition. it was unpacked by your technician on 31-01-2015 for installation and i found that its side panel has a major dent from lower side. the technician installed it and its door is also defective as they are completely jammed. It was assured by the technician that he will replace the same next day which is not replaced till date. I have complaint about the same in showroom and they have not provided us with any assistance. No response...
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Godrej Interio - Delay in Installation of Kitchen

User
 Dr. Diwakar Tiwari on Feb 4, 2015
It was promised that kicthen will be installed within 2-3 working days. The workers have not reported to work since 3 days. They worked for two days, off-course coming late and going early. No its been 5 dasy complete, the stuff is lying here and there all over the house. On enquiring the dealer, Mr.Sanju Bhalerao, (Pratick home solutions, Ghodbunder Road, Thane), he gives a very strange reason. There is a boss from Godrej at whose house, work is going on, and since he needed workers, he abandoned work at my place without notice and send the workers to the his boss's house. So very unprofessional...
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Godrej Interio - non delivering of your products.

User
 Niraj Kathuria on Feb 4, 2015
your company having worst service in jharkhand.i placed order 15 days before of your forklift spare parts but till date i did not got any respond from your dealer.when i call to your dealer RESOURCE INDIA even they are not talking to us properly.so i requet you to take strict action as oon as possible.my forklift need urgent service....
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