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Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Phone:+91 22 6796 5656
 +91 22 6796 5959
 +91-22 6796 1700
 +91-22 6796 1800
 
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Godrej Interio Complaints & Reviews

Godrej Interio - Defective product delivered

User
 rakeshpioneer on Feb 26, 2015
The Godrej Wooden Wardrobe delivered to us on 25/2/15 against bill no. 6565 Dated 24/2/2015 by Naarang furniture Co. Gangyal Jammu after one month from the date of booking i.e. 29/1/2015 (vide no. 2036) and was not assembeled at our home the salesman said it is a display piece. the hinges are extremely noisy, the panels are wobbly. When we contact the showroom Owner Mr. Abishek shrug off any responsibility saying that we will send the Technician. So far with in a day 2 technicians have visited us, one even from chandigarh and none could fix the problem. The panels are not aligned properly, the hinges...
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Godrej Interio - Not deleivered the ordered office furniture.

User
 Manager Services on Feb 18, 2015
Sir, I am Manager(T), Services in Delhi Transco Ltd. (An undertaking of Delhi Govt.). Our Purchasing group has ordered to your firm vide PO NO: 5500000143 for supplying of 02 nos. of store plain for my office at Rajghat Power House, New delhi. As per the order T&C material should be delivered with 6 weeks to 8 weeks. PO was issue to your firm on 04.12.2014. T&C is not an issue, I personally followed up the case for its early delivery by telephonic discussion with Mr. Kamal ( who happens to your Dealer M/s Rajdhani Furnitures) and also with Mr. Agrawal. Both were...
Complaint comments Read comments Complaint category Government Organizations

Godrej Interio - Defective Kreation wardrobe

User
 malini prakash on Feb 18, 2015
I have booked a Kreation wardrobe with Dresser on 21.12.2014 at Kharkana showroom Secunderabad paying the full amount and I am still waiting for the assembling. The material was sent on 29.12.2014 . The Technicians opened the packing and found the main unit fully damaged and placed a complaint for a new unit.No;582362 . A new Door unit was sent instead of main unit . The main unit was delivered and when the Technician Opened the packing he fond the wooden plank of the wardrobe damaged and again booked a complaint No;582362, This drama is going on from the past two months. As I have to make arrangements...
Complaint comments Read comments [1] Complaint category Products & Services

Godrej Interio - Godrej Mattress - Orthomatic Delux

User
 dpak_mahajan on Feb 12, 2015
Dear Sir, we followed up so many times with Pradeep Tripathi but nothing happened so registering our complaint this website We have booked the Godrej Mattress orthomatic delux 5" size though M/s Woodworld, Thane for Rs.20, 300/ on 11/12/2014 and advance is paid Rs.3000/ (Copy attached) . It was supposed to be delivered on 28-12-14 after modification in size from godrej factory, size being non standard. After continuous follow up, we have been informed that the mattress is ready for collection against full payment. We have seen the mattress at their show room and have following observations....
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Godrej Interio - Slim line , lock not working

User
 Samar sen on Feb 10, 2015
Purchased godrej slim line on 2/2/15 from brabourne road show room, Kolkata. Fitted on 6/2/15. From 8 pm, 6/2/15 lock of the slim line Almirante not working. Complaint booked on the same day at 7.40pm. Till date it has not been resloved. Called on 9874349900/9874705222. No result, till now....
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Godrej - Defective parts supplied for Wardrobe cum dresser

User
 partha_roy_mca on Feb 7, 2015
Godrej is shit of a companyI had bought a Kreation wardrobe cum dresser on 26/11/2014, order no 326092 from Franchisee B6027K Eastman, 83/1, BT Road Kolkata -700090. Some parts of the product they delivered to me were defective and more over the replacements they made twice for that parts are also defective. I am still to get my wardrobe assembled. Such a premium company which charges thrice the price for the same product than a local shop provides such worst service, its horrible and frustrating. Friends never ever think of buying a godrej product in future....
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Godrej Interio - Incomplete delivery of cupboard

User
 Suganthi Murali on Feb 7, 2015
We had booked complete furniture range for two bedrooms from Godrej Interio on 8-11-2014 through Sree Govindaraja Enterprises Hosur at a cost of Rs.2.16 lakhs. The furniture was deleivered in two tranches on 10-11-2014 and 30-11-2014. One wooden cupboard (chocolate four door wardrobe) was delivered incomplete without a seperating board above the right hand side Locker. We have pointed this out to the technician immediately and also we have been following up with the Dealer many times. Inspite of repeated followup and also this much of delay of over three months there is no response from them. They...
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Godrej Interio - defective 3 door almirah received

User
 rajesh3061966 on Feb 4, 2015
I have purchased a 3 door almirah alongwith azure coffee table from your dealer at 16/97, shivoy tower, m.g. mark, kanpur on 30-01-2015 in unassembled condition. it was unpacked by your technician on 31-01-2015 for installation and i found that its side panel has a major dent from lower side. the technician installed it and its door is also defective as they are completely jammed. It was assured by the technician that he will replace the same next day which is not replaced till date. I have complaint about the same in showroom and they have not provided us with any assistance. No response...
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Godrej Interio - Delay in Installation of Kitchen

User
 Dr. Diwakar Tiwari on Feb 4, 2015
It was promised that kicthen will be installed within 2-3 working days. The workers have not reported to work since 3 days. They worked for two days, off-course coming late and going early. No its been 5 dasy complete, the stuff is lying here and there all over the house. On enquiring the dealer, Mr.Sanju Bhalerao, (Pratick home solutions, Ghodbunder Road, Thane), he gives a very strange reason. There is a boss from Godrej at whose house, work is going on, and since he needed workers, he abandoned work at my place without notice and send the workers to the his boss's house. So very unprofessional...
Complaint comments Read comments Complaint category Home & Garden

Godrej Interio - non delivering of your products.

User
 Niraj Kathuria on Feb 4, 2015
your company having worst service in jharkhand.i placed order 15 days before of your forklift spare parts but till date i did not got any respond from your dealer.when i call to your dealer RESOURCE INDIA even they are not talking to us properly.so i requet you to take strict action as oon as possible.my forklift need urgent service....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Godrej Interio - Part Delivery Not received

User
 Pallaviprasun on Jan 29, 2015
To Godrej Interio, This is to inform you that I am facing lot of hassles after buying Godrej Slimline 2 door Almirah.I have ought the item on 3rd January, 2015 and same was delivered on 24th Jan, 2015.But at the time of booking Parksteet office of Godrej has taken the charge for the extra half shelf but till date that is not delivered.Each and every day I am calling Park street branch but they are not attending my query. Today in the morning I have called up your customer service number at 18002671122 a girl called Samina has picked up the call.She was so rude that I cannot continue talking...
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Godrej Interio - defective catcher/magnet in the GENIUS STUDY TABLE 208 WALNUT

User
 yugnanda on Jan 22, 2015
1)By service order number 539426 in delhi, the received table has a defective catcher/magnet and therefore the table top front slab does not hold onto the main body when closed. 2) The person deputed for the table assembly was inexperienced and therefore the right wood panel cracked. The photo of the cracked part is attached. Request immediate replacement of the defective/broken parts....
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Godrej Interio - non delivering of product

User
 aishiayana on Jan 14, 2015
Soc no. 35733, godrej almirah has odered on 23nov 2014 . Full payment has been made till now no product has been revieved. Dealer from kirti nagar delhi is saying that godrej has stopped making ordered product and forcing to buy alternate product in lieu. Kindly help in this matter. Thank you L p singh 9868200182...
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Godrej Interio - Regarding stitching and cleaning of sofa, colour coming out from Dinning Table

User
 cknhpc on Jan 14, 2015
R/sir I have purchased a sofa and dinning table from Godrej intrio branch Faridabad in the year 2014 . During purchasing time it was promised that cleaning of sofa ( min. Two times) will be carried by M/s Godrej intrio for one year . Till date no one has visited to my residence for cleaning the sofa. It has also been found that stitching of sofa are getting damaged in few locations. There fore, It is requested that please send the representative to get it repair and clean the sofa and dinning table. With regards, Chandra kant Kumar C2/803, Summar Palms ( Uppal Zade) Sector-86, Faridabad Mobile...
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Godrej Interio - Defects in furniture

User
 Angad k Singh on Jan 7, 2015
Sir, I had recently purchased various furniture's from Godrej Interio at Vashi, Navi Mumbai during the month of Nov-Dec 2014 whose invoice order no is-75I/21162659, 75I/21162709, 75I/21162708, 75I/21162605, 75I/25003523, 75I/6049198, 75I/21163937, 75I/6048986, 75I/6048988, 75I/21163258. The following are the problems with regards to furniture and the service provided:- 1) Dressing table is ill-fitted and is unstable on the floor 2) Scratches on dinning table & the leg of the chairs with it are not proper according to Godrej standard & as kept at the showroom 3) Handle of the...
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Godrej Interio - Slimline 3 door Locker with mirror with Item Code:SCR 739389

User
 Satya Pinjala on Dec 29, 2014
I would like to inform you that I had ordered following items from Godrej Interio store, Franchises – VGREEN FURNITURE & FIXTURES, Plot No. 6, Gachibowli Cross Roads, Gachibowli, Hyderabad. 1. Slimline 3 door locker body 2. Slimline 3 Door (Royal Ivory) 3. Slimline Mirror All these items were delivered in a timely manner by the vendor on 30.11.2014. The technician for installation visited on 03.12.2014. During the fitting of the item, technician realized that the delivered piece was damaged and the same was promised to be replaced and hence packed again and kept to be shifted back to...
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Godrej Interio - Slimline 3 door Locker with mirror with Item Code:SCR 739389

User
 Satya Pinjala on Dec 29, 2014
Dear Godrej Representative, I would like to inform you that I had ordered following items from Godrej Interio store, Franchises – VGREEN FURNITURE & FIXTURES, Plot No. 6, Gachibowli Cross Roads, Gachibowli, Hyderabad. 1. Slimline 3 door locker body 2. Slimline 3 Door (Royal Ivory) 3. Slimline Mirror All these items were delivered in a timely manner by the vendor on 30.11.2014. The technician for installation visited on 03.12.2014. During the fitting of the item, technician realized that the delivered piece was damaged and the same was promised to be replaced and hence packed again...
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Godrej Interio - Invoice Num 75I / 21161617

User
 Tariq Malwawalla on Dec 29, 2014
Hi, I have marked a feedback which was actually a complain, after 48hrs i received a call stating that the details has been forwarded to concern department also i should call up the authorised branch in my area (details given below) however i did as said but till date there is no one who is answering the call Neither the complain has been resolved. This shows what do i have to expect in future in terms of service from (GODREJ) Authorised branch: Goodrej Byculla Contact person:: Amruta Call num : 67961280 Tariq Malwawalla 9819995756...
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Godrej Interio - Modular kitchen components repair

User
 biomedkar on Dec 27, 2014
I am karthik from Chennai residing at Madipakkam. I have a Godrej Interio Modular Kitchen at my home. There are some minor repairs can you send a technician from your side to rectify the problem and get it done. Awaiting for your positive reply......
Complaint comments Read comments Complaint category Utility Services

Godrej Interio - Material not delivered

User
 CEEELAAU on Dec 22, 2014
Supply Order No. 09/2014/8021/04264 dated 19.08.2014, Rate Contract No. GIOF/HW-3/RC-H7010000/1214/43/0553/868 dated 13.01.2014. Reference P.O had been placed on Godrej Interio. One no. Elan Laminate Main Desk- Description: Elan Main Desk-3 and twenty six nos. Encarta Conference Tables Description: Laminate Top (Per person), have not been delivered till now. We are suffering a lots of problems due to to non receipt of such materials. Regular office jobs are extremely hampered....
Complaint comments Read comments [1] Complaint category Government Organizations

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