Godrej Interio Customer Care
Godrej & Boyce Manufacturing Company Limited
Customer satisfaction rating: 7%
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710
COMPLAINTS

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

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Address
Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
7%
Complaints
710
Responses
117
Resolved
30
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Godrej Interio related photos (76)

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Godrej Interio Customer Care related pictures (76)

Godrej Interio Complaints & Reviews

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Godrej Interio — Almirah

 rohitagr26 on May 15, 2016
My almirah was to be delivered on 15.05.2016(today) between 2 to 4 pm. However when I called the delivery help desk at 3.30 pm they said that the almirah in stock has been damaged and now the new almirah will come from Mumbai and it will take time. For your kind information it was a Sunday and I had shifted all my personal commitments according to the delivery time. It should have been the duty of Godrej to inform me well in advance. It is very disappointing to get such a pathetic service from such a reputed company. You take full payment in advance and then harass the customer like this.
Please...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej — Aer Pockets - Pathetic quality and misleading advertisement

 mats_ram on May 14, 2016
After looking at am amazing ad made by Godrej Aer Pockets, I bought couple of packets recently. But when I used it, I realized that it is not able to deliver even 10% of what has been promised. It does not even last for 3-4 days, as against the promise that they make in the ad for 30 days. Very disappointed with the product quality and misleading public communication....
Complaint comments  Read comments [1]Complaint category Home & Garden

Godrej — Bad customer service of godrej

 hj* on May 10, 2016
Respected Sir, I had purchased the spilt A.C on 08/04/2015. through your store from jaipur .
on 03/05/2016 i had booked a complaint regarding non cooling of A.C . and i received a message that your complaint is booked and technician mr . kareem will visit soon.
I had further make a call on 10/05/2016 for knowing reason that why the technician had not visited till yet and your representative instead of supporting provide me the contact no of Mr .singh (service department) and cut the call.
when I call Mr. Singh he made a excuse for non visiting of techician and gave a reply...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Godrej Interio — Kitchen is being finished, thought i have paid 95%

 drthazra on May 9, 2016
How long i wait as the compani is not responding .They are noy finishe=ing the remaining work in the modular kitchen .They had given different colous of my modular kitchen .
I have ordered for godrej modular kitchen on 12/9 2015. On beheaf of r.S system asst. Manager sales godrej interio mr soumik sanat khan came to my residence ant received rs/- 80000/- (eighty thousand by a chaque if state bank of india cit road branch chq no-615760.Dated 12/9/2016. He told subhajit of godrej to supply the material to my flat at newtown street no 251 house no da 109 . There was much delay .After repeated...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Poor communication and delivery

 dpatil on May 3, 2016
I have purchased Godrej 2nos. three door wardrobe and one 5X6.5 feet bed from Godrej wakad on 9/4/16 which was informed that would be installed within 15 days of date of purchase for which i paid 20% payment. i received material on 28/4/16 which was 20 days. During this time there was wrong calculation in bills raised by 15000/-, and when we received material after 20-25 days at home after long followup the material was defective, after discussion with them they told it would take more 10-15 days to receive the defective material. i think godrej is only by name and not by service. i had paid my...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Dining liza chairs and victoria coffee table

 Anjumgaffar on May 2, 2016
My name is R Venkatesh and working as Deputy General Manager in State Bank of India. I bought home furniture worth Rs.3 lacs in the month of Nov 2015 from ur pan India biggest Godrej Interio showroom on Indiranagar 100ft Road, Bangalore. The furniture was delivered in Dec 2015. The Victoria coffee table came in damaged condition and was returned. It was replaced in Jan 2016
but came on damaged condition again. It is more than 3 months now and even after making repeated requests nothing has been done to replace it.
The Liza dining chairs delivered in Dec 2015 came apart in less than...
Complaint comments  Read comments Complaint category Furniture

Godrej — Do not here my problem

 1mayur soni on Apr 30, 2016
Sir I am gyanprakash, I am purchase a godrej ac (1.5ton 5star ) now this ac is not working properly and I request to company many time but they do not make any attantion on my problem .my problem is that the colling of this ac is very bad since purchase date so, I request you to provide me fair justice my Totley faith on you only .

Sir I told them many time to send there senior machanik but they didn't....
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Godrej Interio — Defective product

 Shashi Naidu on Apr 26, 2016
Dear sir /madam
I have purchased wardrobe H1, two months back, a person at NGDA godrej interio assured me that the wardrobe will reach my home without a single scratch, but when it reached there were a few dents on it, from day one the doors are making sounds while opening and closing them, and we feel deceived and fooled every time we open and closed it, few weeks back I made a complaint about this on phone on monday and a person from there Said our technicians are very busy now so I'll send one on Thursday, I waited but no one came so after two weeks I personally went to the shop and asked...
Complaint comments  Read comments Complaint category Furniture

Godrej — Washing machine service

 mehuldalki on Apr 25, 2016
We have one washing machine and PCB panel for the washing machine was non operational on Apr 2015. After our request to Godrej Service Centre, the service person came to home and told to replace the PCB panel. We payed him the amount and he insisted to install a temporary PCB as he was sort of appropriate PCB panel.
Still after a year, Appropriate PCB has not been changed and now for changing it, Godrej service centre is demanding visiting charges to replace....
Complaint comments  Read comments [3]Complaint category Washing Machines

Godrej Interio — I am complaining about non delivery of modular kitchen

 rekhasetu on Apr 24, 2016
I have paid a/c payee cheque to Maverick, Ranchi authoried deler of Godrej interio for modular Kitchen on 8th january. As per the MOU he should have installed the kitchen by 8 th March. How ever in mid feburary I came to know that some dispute is going on between dealer and company about licence expirey and my order was not placed to company. How ever with my continued request and pressure my order was placed with some advance amount and accepted by Ms Godrej. they requested that kitchen will be supplied by 15 th April.Now Kitchen is ready to be supplied but MS Godrej is not releasing the kitchen...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej — For split ac technician

 Vikram Varal on Apr 23, 2016
After purchasing the ac he supposed to come on nxt. Day, as per i got a text msg. But didn't came. Even though godrej customer care person failed to help me out. They had given me technician no. He his saying call me later and call later.
Next time no godrej product at my home. Mob:9175040890/7769039700...
Complaint comments  Read comments Complaint category Electronics & Appliances

Godrej Interio — Regarding sofa replacement

 abhishek085 on Apr 22, 2016
Hi

I am anurag singh bought a parto sofa in 10th novemebr 2015, within 2 months automatically leather is getting tear down. I have put a request in january in your service centre, one of your executive came and taken picture but after that nothing has happened, again in february they have taken the picutre and till now nothing has happened.

Naresh the service manager in hyderabad keep giving me a new date, since february. He is giving the silly excuses like problem in transportation service from godrej, truck got brokedown and yesterday he was saying that the replcement...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Compensation & complete

 drthazra on Apr 22, 2016
I complain earlier to the forum. Still the modular kitchen remain unfinished. No action is taken by godrej interio as well as comsumer complaint.
. 95% of the payments is done on 21/12/15.. I complian to the customer care of godrej interio for not completing the work for more than 7 month. Mr souumic sanet khan took initiative to complete but still it is not completed. The colour of the modular kitchen we choose was top unit silicon silver and floor unit adventure red.. They fitted different colour which we do not ask for and do not want. My repeated requested went in vein. I am 62 years old,...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Assembling of dining table

 Dhananjay sawalkar on Apr 21, 2016
Hi I am Dhananjay sawalkar I have purchased dining table from godrrj interio on 14 Feb 16 receipt no 255338 and order confirmaction no 414490 I got delivery but for last 2 weeks I have called customer care no 4 times also called to vikroli sales office twice from where I have purchased it but no body turned up and not even single call ** very negligent attitude about customers pl send assembling person immediately...
Complaint comments  Read comments Complaint category Furniture

Godrej — Broken freezer delivered

 lax89 on Apr 20, 2016
Godrej rd edgepro 210pd-6.2/210 ltr ref - wine aura serial no-0224...Inovoice no-bs/sa/1617/00699... Date-15/04/2016
Laxman das vill-south talbanda p. O-jugberia, p. S - new barrackpore dist - 24 pgs (N), kol-700110
Buy from great eastern, barasat north 24 parganas west bengal...
Complaint comments  Read comments Complaint category Refrigerators

Godrej Interio — Dissatisfactory service

 hanumanjee on Apr 19, 2016
We have booked one double bed, one single bed and one dressing table since 30 days back and yesterday after repeated reminder we had getting all these. Today your persons setting the same and confirm that one dressing table is wrongly delivered to me which is does not match as per my order. Again require 15 days more for deliver it. Where as now we have only 6 days left for Grihapravesh of my new set up., for where we have deliver it. What can I do now ?

Now please see your poor service., I do not understand how can you provide this type of fake business where a person does not think...
Complaint comments  Read comments Complaint category Products & Services

Godrej Interio — Almirah/bed

 ARVIN SOOD on Apr 10, 2016
I had purchased a bed and almirah from manchanda enterprises banga, punjab, 144505 on dated may, 2014.From the very first day there is a dent behind the almirah and i had told the same to merchant and he told that he will resolve the issue on urgent basis but there is no action taken so far.After six months there is another issue regarding the bed in which the rod inside the bed got broken and nuts of one side opened and we are unable to use bed .After so many reminders and personal visit to manchanda enterprises there is nothing happen to close my complaint.

I request to authorities...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Modular kitchen not installed and services are below standard

 Akashu on Apr 5, 2016
Dear Team,

I have made the payment for the modular kitchen at one of you authorized dealer Dream enterprises 9 Mangalpuri, Ismailganj, Faizabad Road, Above SBI Bank Lucknow (Uttarpradesh) TIN No. 09852304958 and made the initial payment of Rs. 10000 in Feb’16 and Rs. 110000 vide receipt no. 122 on 20th March 2016.

They have confirmed that the installation work would start from 26th march’16 but despite repeated reminders and call to the sales guy Govind (Mobile number -7786016013) the unit has not been delivered and installed till 29th March 2016.
Complaint comments  Read comments Complaint category Products & Services

Godrej Interio — My service request closed without even attending

 srvikram on Apr 5, 2016
Hi Team,

I raised a service request N0204517748 to assemble my wooden bed as I recently shifted my house from Mumbai to Bangalore.

The representative called me today i.e. after 3 days of my request. I informed me about my requirements and he said he will check his office and revert back. However, in the evening I am getting a sms stating my request is closed.

Could you please investigate the matter and provide a solution at the earliest.

Thanks and regards,
Vikram...
Complaint comments  Read comments Complaint category Furniture

Godrej — Split olu air conditioner

 Indira Anandan on Apr 3, 2016
I have purchased godrej A/C on 8/4/15 M/s Nandilath G Mart, Near Karamana Bridge, Kaimanam, Thiruvananthapuram.I have registerd a complaint of not working of A C, on 9/3/16. Two days later your technician came and inspected and found that the complaint is about Fan in the outer unit, and said the spare part is out of stock . Since then I contiounously contacted the technician and your office at Thiruvananthapuram. Their reply is that the spare part is out of stock. The A C is most useful time and i am not being able to use this. This kind of your service is very pity. How much more have I to wait...
Complaint comments  Read comments Complaint category Electronics & Appliances

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