Godrej Interio Customer Care

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Tollfree:
1 800 267 1122
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14
7
Phone:
+91-22 6796 1800
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7
1
+91-22 6796 1700
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1
0
+91 22 6796 5959
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1
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+91 22 6796 5656
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1
Satisfactory Rating
7%
Complaints
674
Responses
104
Resolved
29
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Godrej Interio Customer Care related pictures (72)

Godrej Interio Complaints & Reviews

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Godrej Interio — Regarding modular kitchen ordered not delivered since last 2 months

 kuberalagh on Feb 11, 2016
HI, I have ordered a modular kitchen which is not delivered since last 2 months.
The Team at godrej is horrible, I think the are recruting people to get the name vanish very quickly. The Showroom resources do not have any infomration about the site engineers. The Site Engineers mobile are either no reply or Switched Off.
I am really fed up with the services godrej is providing....
Complaint comments  Read comments Complaint category Appliances

Godrej Interio — Coffee table

 Rajesh Budhalakoti on Feb 10, 2016
There is some problem in the glass top and one leg of my coffie table. I am contineously made complaint but no body is ready to attend . Some of your officials asking for through and fro fare of there representative abd dealer has already taken rs350 without doing anything....
Complaint comments  Read comments Complaint category Business & Finances

Godrej Interio — Godrej mattress issue

 Neeha20002@gmail.com on Feb 8, 2016
Hi team, I had purchased godrej matress in 2013 and it had sagging problem they replaced it aftr a year in 2014 wth 2yrs warranty and again it has same sag issue aftr 5months I logged complaint I lost bill and they are unable to find records they cannot resolve the problem until I provide bills how come they dont maintain any records they keep sending me to showroom and interio more then 1000 times I called them and no one is able to help pathetic service I have ever seen feeling like I did a mistake by purchasing the godrej furnitures worth 2lakhs and this is the service thy give.plz let me know...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Vida syn leather sofa

 sambit_sm on Feb 3, 2016
The sofa just completed 1 year of its purchase and I am really very unhappy with the godrej product.
From the beginning, they delivered a defective piece and after complaining they rectified and apologised. But the same problem persists, the arm rest fixture has no support and the ply supporting the same has been displaced consequently leaving the pressure on the leather which will tear down some day. As a brand name godrej may be something but when it comes to product quality, the exact quality definition is missing in the dictionary of godrej. Don't know how they are fooling people, pushing...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Rhine recliner

 Swadhin Kumar Mohanty on Jan 29, 2016
Purchased a RHINE Recliner set on Aug 15, 2015. Within months it's leatherette turned patchy in colors and looked like an old set. After giving a service complain, company managed to replace the leatherette which took almost a month.
Now, once again the similar thing has happened. Same nature problem with the replaced materials.Already given the complain (Godrej Regd. complain no-W 2001 163403) since couple 20th Jan 2016 but, no positive response from the service department.
Even I requested for a replacement of leatherette of best quality with any differential amount to be borne by...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Deficiency in service and no action on complaints

 Pinaki2040 on Jan 26, 2016
I bought a Slider Almirahs worth 33, 900/- from Interio store at Wakad Pune.(Dealer-Indicon Sales Link P Ltd, at Wakad, Pune) Order# 1460/AW/WR/F1; DATED 29 NOV 2015; BUYER WIPRO LTD (PINAKI GHOSH)
I received faulty parts after 5 weeks of waiting for the product, when the replacement arrived after further 2 weeks, it was of a different color. Thankfully within 2 days, the relevant parts arrived, however when the almirah was fitted, the door had a few scratches, next day the service guys arrived and did a spray paint on the door. I thought after 4 hours the patches will blend with the door...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Product not delivered on time

 Thara Pv on Jan 25, 2016
Hi

I have ordered a sofa set and study table on December 30th by paying advance and the full amount was paid on 16th January. I didn't get the sofa till now.
I have been following it up multiple times.

Thanks
Thara...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Adriana 2 door mirror wardrobe

 vagwankar on Jan 23, 2016
I booked the said wooden Wardrobe on 17th Dec 15 which was found faulty while the assembling persons came to my home for assembly. I immediately contacted the helpline number and registered my complaint, once they sent the replacement which was again faulty and now till date I am waiting to get the same replaced again. The helpline people says that material is not available....
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Defected bravo high back chair pch 9u01r c/black h black [Resolved]

 aakashraizada001 on Jan 22, 2016
Sir
i have purchased 6 items from godrej interio store located at plot no 75 industrial area phase 2 chandigarh
two of four bravo high back chairs are defected and i have been told that i will be given service first
i request you to kindly replace my chairs and provide me new one
bill no - 23809
dated 21.01.2016
amount - 120900/-...
Complaint comments  Read comments Complaint category Furniture

Godrej — Godrej refrigerator makes loud noise

 srinidhi4office on Jan 21, 2016
Hi,

I have purchased Godrej Refrigerator from Chroma, Banashankari Bangalore. From past one month it is making loud noise. I have registered a complaint with them and the complaint number is N1901968370.
KRUPAKAR came to check and said that this noise is normal in all Godrej Refrigerator and he also mentioned that Godrej makes more noise than any other brand. He did not solve the problem either.
However status of complaint is "SPARES NOT IN STOCK" which is not true.

I observed that Noise level was more than 65 db. We are having sleepless nights because...
Complaint comments  Read comments [2]Complaint category Refrigerators

Godrej Interio — Way behind timeline

 Jijia on Jan 21, 2016
We booked godrej interio for interior decoration( cupboard woodwork, entertainment unit and kitchen) almost a month back. Work hasn't yet started. This was totally not expected from a reputed company like godrej. Things are way behind schedule. Carpenters or person in charge do not pick up phone calls. Please take action asap. This is really a disgrace and am highly unsatisfied as a customer....
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Very delay of installation

 sukhamoy ghosh on Jan 15, 2016
Your comment is awaiting moderation. Sir, I have purchased a Godrej Shoe Cabinet. 203 on 08/12/15 and a Glass Door Storwel on 29/12/2015 after payment of Rs. 7500/- and Rs.23850/- respectively from GLORY FURNISHERS PVT. LTD 62, New G.T. Road, UTTARPARA, HOOGHLY, WEST BENGAL.But surprisingly shoe cabinet did not install for non availability of accessories of the cabinet. On the other hand Storwel also had sent to my house but did not fitted. Those two furnitures are laying in unused condition till now.In spite of my repeated requests GLORY FURNISHERS did not move. Now we are really hopeless...
Complaint comments  Read comments [2]Complaint category Products & Services

Godrej Interio — Inferior quality dining set

 abhi_goyal on Jan 14, 2016
Dear Sir We had purchased a dining table set of your reputed company brand on 17th june, 2015 vide invoice no 21I/23028639 (copy of invoice attached ) of Rs 54670/-and after two months only we found that the product was of inferior quality and the chairs supplied to us were started losing from the back end. we had lodged complaint at customer care no 1800-267-1122 for one chair whose back was broken. After various reminders to customer care and customer relationship officer Mr Prateek had sent the executive and got this replaced after two months( after chasing him so many times). In between,...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Product delivery not done within stipulated time period

 Anirban Chakraborty on Jan 11, 2016
I bought one Kreation wardrobe from Garia, Kolkata showroom on 30th November. I was promised with 3-4 weeks delivery. So by December End it should have been delivered. But till today its not delivered. Every time I am getting a new date. They 1st told it will be delivered by 7th Jan, then come 11th Jan as date and now its 15-16 th Jan. Each time new date. I have mailed to your customer support and also complained on FB. But nothing happening. I got a call after emailing from 8335-054728 and he confirmed the 11th date.But when asked on 9th, he refused totally and then blamed me of telling lie that...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej — No response for registered compliant

 sivaram80 on Jan 7, 2016
I have registered for servicing my washing machine, model is Ultra splendor. They comming but without spares for the exact complaint, not available at service center in tambaram, chennai. They are selling machines but spares not available. Just they are telling spares will come in 10 days but no actions. contact me in sivaramr80@rediffmail.com for other details....
Complaint comments  Read comments [1]Complaint category Washing Machines

Godrej Interio — Sizzle dining table order

 Vivek Arimilli on Jan 6, 2016
I ordered a sizzle dining table with lazy susan(induction model) through V green furnitures, authorised dealer of godrej interio located at manikonda, Hyderabad. I paid the total amount of the table, chairs and puffs and the dealer issued a confirmation form on 23/10/15 with a note of planned delivery period of one month. To my surprise even after two and half month's period the dealer replying that " we have not received any delivery status report from our head office" . . I never expect such a negligence and arrogance from Godrej in dealing with customers. Until now I thought that Godrej is...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Demand extra money for a product which we already paid

 sparshgupta21 on Jan 3, 2016
We have ordered a modular kitchen from Godrej Interio(Chandigarh-kharar highway). At the time of order we got an estimate and paid half of the amount which includes all the necessary units required for modular kitchen. After 6 weeks when they finally come to fit modular kitchen they are saying that 1 GTPT unit is not mentioned in product list and demand for extra money for same. But I have the description list mentioning the item. Second is the poor service delivered by godrej Interio, they have promised us to make modular kitchen in just 4 hours but still work continues for 3 days....
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Chair brought of godrej make broken in a month

 Dinesh Kargwal on Jan 1, 2016
Chair brought of godrej make broken in a month after repeated complaints no response every one on customer care made me to talk to his/her senior but no one bother about service ....
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — Godrej wardrobe

 Pkongalla on Dec 29, 2015
Sorry to say, pathetic after sales service...we bought a wardrobe from one of Interio showroom in Hyderabad and it has been over 8 days and not got the delivery yet. We had tough time to even the showroom and helpdesk numbers, no one picks up the call and if someone picks up they have no clue of the business. Please please...in a competitive world...such attitude doesn't help! please up ur socks! I'm still awaiting my wardrobe though aand be assured this will be my last product from Godrej!...you will be better selling Soaps than furniture!...
Complaint comments  Read comments [1]Complaint category Appliances

Godrej Interio — Replacement of dining table glass

 Puspanjali Nayak on Dec 28, 2015
The bottom glass plate of my dining table(DUSTON) has broken down, itself from last five months. And it is not resolved till today though several complaints has been given. Moreover the sales representative is not responding.kindly take suitable action at the earliest....
Complaint comments  Read comments [1]Complaint category Furniture

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