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Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Phone:+91 22 6796 5656
 +91 22 6796 5959
 +91-22 6796 1700
 +91-22 6796 1800
 
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Godrej Interio Complaints & Reviews

Godrej Interio - Part Delivery Not received

User
 Pallaviprasun on Jan 29, 2015
To Godrej Interio, This is to inform you that I am facing lot of hassles after buying Godrej Slimline 2 door Almirah.I have ought the item on 3rd January, 2015 and same was delivered on 24th Jan, 2015.But at the time of booking Parksteet office of Godrej has taken the charge for the extra half shelf but till date that is not delivered.Each and every day I am calling Park street branch but they are not attending my query. Today in the morning I have called up your customer service number at 18002671122 a girl called Samina has picked up the call.She was so rude that I cannot continue talking...
Complaint comments Read comments Complaint category Other

Godrej Interio - defective catcher/magnet in the GENIUS STUDY TABLE 208 WALNUT

User
 yugnanda on Jan 22, 2015
1)By service order number 539426 in delhi, the received table has a defective catcher/magnet and therefore the table top front slab does not hold onto the main body when closed. 2) The person deputed for the table assembly was inexperienced and therefore the right wood panel cracked. The photo of the cracked part is attached. Request immediate replacement of the defective/broken parts....
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Godrej Interio - non delivering of product

User
 aishiayana on Jan 14, 2015
Soc no. 35733, godrej almirah has odered on 23nov 2014 . Full payment has been made till now no product has been revieved. Dealer from kirti nagar delhi is saying that godrej has stopped making ordered product and forcing to buy alternate product in lieu. Kindly help in this matter. Thank you L p singh 9868200182...
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Godrej Interio - Regarding stitching and cleaning of sofa, colour coming out from Dinning Table

User
 cknhpc on Jan 14, 2015
R/sir I have purchased a sofa and dinning table from Godrej intrio branch Faridabad in the year 2014 . During purchasing time it was promised that cleaning of sofa ( min. Two times) will be carried by M/s Godrej intrio for one year . Till date no one has visited to my residence for cleaning the sofa. It has also been found that stitching of sofa are getting damaged in few locations. There fore, It is requested that please send the representative to get it repair and clean the sofa and dinning table. With regards, Chandra kant Kumar C2/803, Summar Palms ( Uppal Zade) Sector-86, Faridabad Mobile...
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Godrej Interio - Defects in furniture

User
 Angad k Singh on Jan 7, 2015
Sir, I had recently purchased various furniture's from Godrej Interio at Vashi, Navi Mumbai during the month of Nov-Dec 2014 whose invoice order no is-75I/21162659, 75I/21162709, 75I/21162708, 75I/21162605, 75I/25003523, 75I/6049198, 75I/21163937, 75I/6048986, 75I/6048988, 75I/21163258. The following are the problems with regards to furniture and the service provided:- 1) Dressing table is ill-fitted and is unstable on the floor 2) Scratches on dinning table & the leg of the chairs with it are not proper according to Godrej standard & as kept at the showroom 3) Handle of the...
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Godrej Interio - Slimline 3 door Locker with mirror with Item Code:SCR 739389

User
 Satya Pinjala on Dec 29, 2014
I would like to inform you that I had ordered following items from Godrej Interio store, Franchises – VGREEN FURNITURE & FIXTURES, Plot No. 6, Gachibowli Cross Roads, Gachibowli, Hyderabad. 1. Slimline 3 door locker body 2. Slimline 3 Door (Royal Ivory) 3. Slimline Mirror All these items were delivered in a timely manner by the vendor on 30.11.2014. The technician for installation visited on 03.12.2014. During the fitting of the item, technician realized that the delivered piece was damaged and the same was promised to be replaced and hence packed again and kept to be shifted back to...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Slimline 3 door Locker with mirror with Item Code:SCR 739389

User
 Satya Pinjala on Dec 29, 2014
Dear Godrej Representative, I would like to inform you that I had ordered following items from Godrej Interio store, Franchises – VGREEN FURNITURE & FIXTURES, Plot No. 6, Gachibowli Cross Roads, Gachibowli, Hyderabad. 1. Slimline 3 door locker body 2. Slimline 3 Door (Royal Ivory) 3. Slimline Mirror All these items were delivered in a timely manner by the vendor on 30.11.2014. The technician for installation visited on 03.12.2014. During the fitting of the item, technician realized that the delivered piece was damaged and the same was promised to be replaced and hence packed again...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Invoice Num 75I / 21161617

User
 Tariq Malwawalla on Dec 29, 2014
Hi, I have marked a feedback which was actually a complain, after 48hrs i received a call stating that the details has been forwarded to concern department also i should call up the authorised branch in my area (details given below) however i did as said but till date there is no one who is answering the call Neither the complain has been resolved. This shows what do i have to expect in future in terms of service from (GODREJ) Authorised branch: Goodrej Byculla Contact person:: Amruta Call num : 67961280 Tariq Malwawalla 9819995756...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Modular kitchen components repair

User
 biomedkar on Dec 27, 2014
I am karthik from Chennai residing at Madipakkam. I have a Godrej Interio Modular Kitchen at my home. There are some minor repairs can you send a technician from your side to rectify the problem and get it done. Awaiting for your positive reply......
Complaint comments Read comments Complaint category Utility Services

Godrej Interio - Material not delivered

User
 CEEELAAU on Dec 22, 2014
Supply Order No. 09/2014/8021/04264 dated 19.08.2014, Rate Contract No. GIOF/HW-3/RC-H7010000/1214/43/0553/868 dated 13.01.2014. Reference P.O had been placed on Godrej Interio. One no. Elan Laminate Main Desk- Description: Elan Main Desk-3 and twenty six nos. Encarta Conference Tables Description: Laminate Top (Per person), have not been delivered till now. We are suffering a lots of problems due to to non receipt of such materials. Regular office jobs are extremely hampered....
Complaint comments Read comments [1] Complaint category Government Organizations

Godrej Interio - complain No: 578771

User
 Surya Kanta Dalai on Dec 13, 2014
This is for the complain No: 578771 which has been placed in Oct 2014. I paid the advance money for the study table part which needs to be repair in my home. Its been 3 months, It seems there are bunch of jokers in service center who are playing phone phone with me. Anyway THIS IS THE WORST BRAND I COULD EVER BOUGHT HOME. Shame on you guys....
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Godrej Interio - purchased genius walnut -208 study table from kamla creation lucknow alambagh

User
 arvind upadgyay on Dec 12, 2014
Hydraulic door of study table defective after one week of purchase. Repeated complain to customer care since one month nobody is taking responsibility for repair.its shows very poor performance of the company.If any one taking response pl contact me on mob no-09450102137....
Complaint comments Read comments [2] Complaint category Furniture

Godrej Interio - Fucking Service from a fucking company

User
 Nitesh Sah on Dec 12, 2014
I bought a Alice coffee table, and was promised i will get it delivered on Monday as i was having a small get together on Wednesday, but this fucking people never even bothered to deliver it and did it only when i shouted yesterday with a commitment of assembling the same yesterday but today they are again saying it can be only done next week....
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Godrej Interio - Bought the Venture 3+2+2 sofa set

User
 Pavan Kumar Budhe on Dec 11, 2014
I got the sofa last December 2013 with warranty of one year, all the strictures to the sofa is removing day by day given complain to the customer care executive, I called nearly three times to the customer care executive, same response the person with come, till now the no person has visited and checked it. One of the person called and said to send photographs in whats app i forwarded he said after seeing photographs it will get replaced with in ten days. now saying there is no material. Dear sir we are huge amount and buying from you, but this is the response we need expect from you. Really its...
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Godrej Interio - Non-delivery of mirror for Storwell for 2 months

User
 Rohan Dhopatkar on Dec 8, 2014
On 12 October 2014 we visited the Godrej Interio showroom. We selected the Storwell wardrobe and also the mirror. After that we were offered a scratch card in which we got some discount. The price of the cupboard plus the price of the mirror minus the discount plus the applicable taxes was invoiced to us and we made a cheque payment. The cupboard was delivered but not the mirror. The Sales person and the Store Manager refuse to share the price break-up and refuse to deliver the mirror. It has been 2 months now and this is my worst exprience with Godrej ever....
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Godrej Interio - Godrej Interio - PATHETIC After Sales Service

User
 ProsenjitB on Dec 5, 2014
Frustrating & Pathetic Post Sales Service from a reputed company like Godrej!! I will suggest anyone to think twice before ordering any products from Godrej Interio. I ordered a Godrej Slimline Almirah on 26th-Nov-14 from Godrej Interio Company Showroom at Behala, Chowrasta, Kolkata - 700008 (GIRNAR, 11Biren Roy Road-West, Paschim Barisha) by paying the full amount. It was for a marriage gift which was scheduled on 1st-Dec-14. Everything was fine till they missed the delivery date of 28th-Nov-14. Nobody even bothered to inform us (nor attending our calls) that they would not be able to deliver...
Complaint comments Read comments [2] Complaint category Furniture

Godrej Interio - lock key lost of godrej interio almirah

User
 jitendra0409 on Dec 2, 2014
Dear Sir, My godrej almirah key have been lost and I need the key of the same. For this I requested for service on 01/12/2014. My service ID is D0112538232. The lady named Ms. shamina attended the call and told me that she lodged the service request and someone will attend within 48 Hrs. Today more then 24 Hrs. passed and nobody has contacted me for the same.After enquiring about the same, the same lady executive received the call and told in very rough way that I told u on yesterday that within 48 Hrs. someone will confirm the call after that your complaint will be attended and there is no system...
Complaint comments Read comments Complaint category Government Organizations

Godrej Interio - Product not delivered

User
 Piyushkuma on Dec 2, 2014
I bought 3 door slimline almirah with box unit on top on 16th Nov, 2014
I paid full amount but didn't got the product till now.
Dealer-NK PROSALES, GURGAON
The dealer has surrendered, told it happens.He gave me someones number from interio but that guy told on 1st dec that it will take 7-8 days more.Crazy.and reason is that it is a process.i am in trouble coz i bought this for my marriage and it is in 3 days.i feel cheated.


NAME-PIYUSH KUMAR
CONTACT NO.-9654229717...
Complaint comments Read comments Complaint category Furniture

Godrej Interio - Service No.B2011116227

User
 SANDHYA KRISHNAN KUTTY on Nov 28, 2014
The subject service was attended on 20th Nov 2014 & took the visiting charges of INR 250 bt still we are awaiting for the quotation, i have been calling the customer care team for the status update inreturn they informed me that my request is closed . Why cant the service centre mail me the quotation . Never expected such lack of management from this brand....
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Godrej Interio - Service not attended

User
 hemalatha.venkateshkumar@gmail.com on Nov 25, 2014
I have bought desire Sofa cum bed on 31/07/13 at Godrej interio /Mylapore outlet. Invoice No. is 84I 2411 0594 I was given /delivered the piece kept for display as there was no stock available of that model on that day. After two months of purchase the seating of both ends of the sofa lowered when seated since the cushion was not packed properly at the ends. Along with that the resting portion of the sofa also not in position as the spring is not rigid and goes beyond normal angle. Hence I made a complaint and a mechanic visited and took the sofa for repair and brought it back. After this...
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