Godrej Interio Complaints & Reviews

I ordered one 3 seater sofa from their ecommerce website and they could not install it as the spare parts which came with the box didn't fix the set, so the technician said they would place an order for suitable spare parts which would be coming from Mumbai. It has been 10 days since and there has been not a single email on the status. Everytime the customer care guys say order has been placed but there is no dispatch details. Also, we have...

Please note that before placing the order, I specifically informed Godrej interio sales that the purchase is for the occasion of marriage in my family and delivery must be within 27/07/23. Godrej had confirmed delivery by 27/07/23 vide mail dated 10/07/23 and instructed me to place the order and share the order ID immediately. As per their instructions, I placed the order from their website with full amount Rs 27919/- paid on same day ie...

Dear Sir,

On June 22nd, I booked a bed for my father Sunil Kumar Gwal through the Interio website. Due to the extended delivery time, I promptly canceled the order. However, it has now been a month since the cancellation, and I have not received any refund.

Over the past week, I have been in continuous communication with Interio's sales team, specifically Kajal, who has informed me on multiple occasions that...

Dear Sir,

On June 22nd, I booked a bed through the Interio website. Due to the extended delivery time, I promptly canceled the order. However, it has now been a month since the cancellation, and I have not received any refund.

Over the past week, I have been in continuous communication with Interio's sales team, specifically Kajal, who has informed me on multiple occasions that she has escalated the matter to...

I bought a sofa Euro Pro 3STR Full Sofa Upholstery from Godrej authorized dealer DEE ASSOCIATES Ring Road Lucknow on 13 AUGUST 2021 which cost Rs.85830. I had heard from my childhood about the quality of Godrej Products.
I bought such an expensive sofa from Godrej you But I am writing with great sadness that within ONE YEAR SEVEN MONTHS, the sofa started bursting which is a MANUFACTURE defect. And this is also the failure of the GODGREJ...

Hi
I bought a Godrej Mosquito Hit Racquet from Smart Bazaar. The bat stopped working after 5 months and I was well within the warranty period.

So I registered for a warranty claim on my mosquito bat but after the acknowledgement online there is no action .
I have not received any further call or email after the acknowledgement online.
When I call customer care the call is disconnected.

Invoice...

Sales order no WON100092, while placing order we have requested for bottom drawers in both cupboard, same is not there in already delivered 1 product and on enquiring now sales person has informed it can't be customised. Sales officer has sold us product with false commitment and not knowing simple meaning of bottom, as we have requested him for bottom drawers and now he showing middle drawers in place of bottom drawers.

Please...

Purchased an almirah paying 45000.00 on 24June from N G Mercantile Pvt Ltd, ABC, Guwahati Assam and it was supposed to be delivered to me on 26 June. I called the seller on 26June and came to know that it be delayed by 2 -3 days. But to my utter surprise, it has been 10 days since I paid the full amount yet not received any intimation. Further, I tried to contact the sales boy, but his phone out of reachabable. I was not expecting such kind...

We have ordered Godrej Modular Kitchen Setup from MSR Sales Pvt.Ltd in June 2022, Setup completed in Feb 2023. I am writing to express my absolute disappointment regarding faulty setup and poor customer service that I received from them.
We noticed that many parts of the setup were back dated different from our order, a few pieces unpacked. It seems that they tried to use it from other orders.
There were scratches, defective...

Guys, dont buy their furniture range. They dont honor warranty claims. Within 4-5 months their sub standard fabric of dining chairs is chipping and they say its a maintainence issue. Chairs are in pristine consition with no mark used with utmost care.

They make generic statements of maintainence issue to deny claims of 4 months when chair dont even have any marks or stains as well.

Avoid buying godrej interiobr...

My almirah got lock due to some defect, i brought it from khandelwal distributor Bareilly, they told me, mam with your keys its not opening, do one thing share a application force to open, and then i will make sure your lock will change as its in warranty, I shared it, they opened it, and after opening they ask me for money to change the lock, when i told them its in warranty and its only 4 months, but they refuse to change the lock, i did...

Already complain for deep fridge not cooling..complain ID 3441663...

With regret I would like to write that on 27th May 2023 I (G K) has visited your store and placed order for slimline Blend 3 door ward robe, with great difficulty and many follow up Godrej team has delivered my order, angain only after constant follow ups Instalation person was assigned, than the real story starts with my order no 214398 and we clearly told we donot want demo piece and we are ready to wait. Godrej Interio sales come facility...

Need a mechanic to dismantle the cupboard...

I have bought a modular kitchen recently. As per agreement all the units should be shoft closing type. But out of 7 drawers only two are soft closing, rest r normal. I have complained to the dealer but still awaiting response. I...

* Godrej SMS * Yr call no. is X[protected], CSN is 948 Share this with technician if completely satisfied with the service. For Asst, call [protected]...

I purchased a coffee table from sector 17 Chandigarh store and after receiving the table after 1week one of its legs screw just got free and now the table is standing on 3 legs. Its such a shame for the company like i have given so much of extra money for this table above the market rate
(overprised) and still on the name of quality i am getting this also there is one crack on the table shelf and one panel is loose and creating a crackling...

I already updated dealer about the issue and contacted so many times to Godrej helpline regarding the same but still no solution. We identified the bed has cracks developing around screw into various parts including its inner base of the bed which will lead to collapse of the bed. These are around 6 seperate parts where the crack ( thin hair like )can be seen and the loose wood powder can be seen with cracks. The product been purchased last...

Godrej almirah not opening with the key.Complaint registered with Godrej customer care on April 7th vide call no.D[protected].More than 72 hours passed since registering the complaint but issue not yet resolved despite constant follow up with customer care....

I have purchased a product from Godrej Interio, Narendrapur on 4th March. They sent a defective product which identified by us as well as the engineer. As per them the replacement of the product will take 3-4 week. I had purchased the product for an urgent need, so I ask them to refund the amount and also adjust the coupon of Rs 4000 I used during the purchase. Godrej refused the same and only refund the net amount. They also not mentioned...