Godrej Interio — Defective Kreation wardrobe

Address:

Hyderabad, Andhra Pradesh

I have booked a Kreation wardrobe with Dresser on 21.12.2014 at Kharkana showroom Secunderabad paying the full amount and I am still waiting for the assembling. The material was sent on 29.12.2014 . The Technicians opened the packing and found the main unit fully damaged and placed a complaint for a new unit.No;582362 . A new Door unit was sent instead of main unit . The main unit was delivered and when the Technician Opened the packing he fond the wooden plank of the wardrobe damaged and again booked a complaint No;582362, This drama is going on from the past two months. As I have to make arrangements whenever they deliver or take back the product or whenever the Technician calls leaving my Job (mental tension) .My house in a mess with all the packing materials and an unassembled wardrobe, it is very disgusting to see my home so messy. Being a reputed company I have booked my order, if your services are so disgustingly poor I would not have booked. I wish no other customer buys any product from the so called Godrej Company and be tormented like me. When I call the showroom they say it is a different department which is in charge of the materials when I call them they say it has to come from Mumbai, the Technician says my job is only to assemble the product. I hope the right person gets to know my plight and give Good prompt services atleast to keepup the name of the company or very soon it will be doomed.