Godrej Interio — extremely Poor service from Godrej | |||
I had purchased a 260 litre refrigerator on sunday from Godrej Interio direct sale office outlet, Okhla Delhi ( on 5 july 2015) but till date no tecnician has arrived for demo. Extremely poor service from Godrej. I had called atleast 20 times to the customer care they never gave any satisfactory response and in addition to that lie to me that technician will come today at this time that time but till date nobody has arrived. It is a matter of great sorrow that Godrej had delivered refrigerator to my old address on 6 july even after updating the new address and also sending technician to my old address . So for this reason i had received the refrigerator on 7 july 2015. every time customer care give new no. of the demo person. i had also contacted Mr. Sanjay Rawat (DGM) on his phone no. [protected] (senior executive). After that i had received call from Mr. Rakesh (AGM) Service centre from Ph. no.[protected] that our problem will be solved shortly but till date no response and now they were not even picking up my calls. I am extremely sorry to say that godrej service are worst. i will never ever suggest anybody to purchase any thing from godrej being a branded and reputated company. ( My reference no for refrigerator is D[protected]). Was this information helpful? | |||
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+91-22 6796 1800
+91-22 6796 1700
+91 22 6796 5656
Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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