[Resolved]  Godrej Interio — Harassment of senior citizens by Godrej Interio

Address:

Hyderabad, Andhra Pradesh

I had ordered a project for modular kitchen for my parents in Hyderabad from Godrej Interio in June 2014. The dealer for the above order was Mr Vinod Pandey, SIMPLE MODULAR SYSTEMS, HYDERABAD, Mob: [protected]. The project has been ongoing for a shocking period of more than 3 months and is still awaiting completion. The workers sent for the project were very inexperienced and substandard. There has been no supervision by anyone on the site. My parents are both elderly individuals, and have been subjected to intense physical and mental harassment and regret undertaking the project with your company. The kitchen has been rendered completely unusable in spite of Mr Pandey assuring them that the project would be complete before the holy period of Navratri. The workers have committed innumerable silly blunders along the way and are not taking responsibility for the same. No redressal seems to be happening. Simple things like giving a slope for water flow, alignment of cupboards, fixing of drainage pipe etc have been neglected. Each time they visit the site, they leave a complete mess behind (e.g. rubble, pieces of stones, nuts and bolts, cement, chemical etc), leaving it to the senior citizens to clean up behind them. They are following unprofessional work practices like mixing the cement directly on the highly polished expensive granite slab, despite being told not to do so repeatedly by the old couple. I have never seen such unethical and unprofessional practices anywhere in my life. I find it impossible to believe that the Godrej brand's standard have fallen so low that they are sending such untrained and incompetent people who even lack simple courtesies and common sense.