[Resolved]  Godrej Interio — Hazardous dining table sold (Cresent dont ever buy)

Address:

Ernakulam, Kerala

Below is a copy of the email that i have send on 22nd Aug & still awaiting a proper responce. I was guided to a person called Gowthama who has come back today saying he would replace the required part on chargeable basis. The company is concerned only of money. I had Paid Rs 80000 on the total bill but you sold me Scrap which didnt even last a couple of months. What if again the leg breaks & the table lands in one of our Legs. The social responsiblity of Godrej is 0%. If there is anyone responsible in the company. I would appriciate a call back in [protected]


Dear Mr Binu

With reference to my meeting at your office I would like to bring to your notice that I had purchased a Cresent Dining table, Novara 9 seater Sofa set, Alco Wall TV unit & a cot on 13th June 2014. Ref your bill number 4436. I had seen the ad at the daily & being a Godrej product I never had second taughts. As discussed I would like to bring to your notice that the Cresent dining table broke on its own at midnight. I had personally come to your office & shown you the broken legs which is still with you. As you have agreed that it is a design flaw & you have discontinued the product I request you to replace the same with a suitable alternative at the earliest.

You may note that the product didn’t even last a couple of months which should be an eye opener to a company like Godrej & the damage was not due to miss handling or wear & tear. It is a glass top table with a steel support & an under guard weighing about 100 Kg but the wood that you have used & the design done is too inferior to match the standards of a company like Godrej. Imagine a 100 KG table falling on to your leg while dining with hot stuffs on top & you would know how serious & dangerous the problem is. I have a toddler who crawls at time beneath the table. I was lucky enough that the table collapsed by itself after midnight but somebody else using the same stuff might have a different fate, especially considering the weight of the product. As a responsible company I expect you to recall all the cresent models as it is totally unstable & unsafe. I hope you shall bring my concerns to the respective persons & the needful would be done.

Best Regards

A Praveen

Mobile :[protected]