Godrej Interio — My sofa seat is pushed down (Rhine recliner(3+1+1)

Address:

Khordha, Odisha

I have purchased a rhine recliner (3+1+1) at Bhubaneswar on dated 21/10/2014. The seat of 3 seater sofa is pushed down and become uncomfortable . Had lodged a complaint on dated 5/6/2015.One person from local service visited house.Told he is not competant and another technician will come to resolve.But till now no one has come.I had spoken to Customer care and below the call no-W[protected].. please resolve asap .