Godrej Interio — No delivery even after 5 weeks of purchase. Lousy service

shaktishenoy

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I placed an order for some furniture from Godrej from its Interio office in Banasawadi Bangalore. Despite making an advance payment of Rs. 25000 They have not yet delivered the furniture to me 6 weeks after payment. Godrej one of the lousiest customer care and they dont even have a call centre to contact in case of complaints. They dont provide any follow up and even after they deliver a product they dont provide immediate installation. They take more than 7 days to even call you and schedule an appointment. Then too, they dont come at the time you ask them to. They will specify a time and if that is not convinient to you they wont show up or even call to schedule anothe time. The person I delt with for the sale was Mr. Ajesh [protected]. This man does not even receive calls from you once you pay him an advance! I would strongly suggest against buying anything from Godrej. Buy you furniture from Flipkart, Amazon or elsewhere they provide far better customer service.

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Mar 15, 2015

Updated by shaktishenoy I wish to clarify here that the person I spoke to was Mr, Prabhaiah and not Mr. Ajesh as mentioned in the earlier complaint. I was referred to Mr. Ajesh by Mr Prabhiah at a later date saying he is in charge of this.