[Resolved] Godrej Interio — Product delivery not done within stipulated time period
A
Anirban Chakraborty
from Kolkata, West Bengal
Address:
Kolkata, West Bengal, 700148
Website:
www.godrejinterio.com
I bought one Kreation wardrobe from Garia, Kolkata showroom on 30th November. I was promised with 3-4 weeks delivery. So by December End it should have been delivered.
But till today its not delivered. Every time I am getting a new date. They 1st told it will be delivered by 7th Jan, then come 11th Jan as date and now its 15-16 th Jan.
Each time new date. I have mailed to your customer support and also complained on FB. But nothing happening. I got a call after emailing from[protected] and he confirmed the 11th date.But when asked on 9th, he refused totally and then blamed me of telling lie that he never committed that date.
Is this how you deal with your customer? You made customer a lair?
All the chats and emails are attached for your ready reference.
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Aug 5, 2021
Complaint marked as Resolved
Godrej Interio customer support has been notified about the posted complaint.
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We regret the inconvenience caused to you. We understand your concern. our team will immediately get in touch with you to resolve the same.
Regards,
Team Godrej Interio