Godrej Interio — Recliner

Address:

Bangalore, Karnataka

Dear Sir
This has reference to the said complaint as per the subject this is the last mail i am giving to you before i put it on the social media and in the public domain the said product was first come under complaint which has been logged in 13 months from the date of purchase but there was no response in writing and when the complaint got aggravated they are shifting the blame to us by simply saying they have verbally told us the problem and their was no verbal communication it is a blatant lie and now they are shrugging their responsibility the dealer is also helpless in this as the company service team is not supporting them and as a customer i am facing the brunt of the whole complaint i am also writing a copy to the board of directors before approaching to the consumer forum and the public domain i hope i get an answer to this mail and you people should not keep quiet same problem occurred in the king size bed also but they have told that breakage of wood will be replaced and a small payment will be taken by us that first complaint came 7 months from the date of purchase but still i am bearing the damages by paying this paltry amount very bad experience and nobody is ready to listen to the customer from the company's side also they are only interested in making money by this so i thought it is my moral duty to bring it in the face of the directors before i go to public domain since godrej is a big brand name and i am sure they will not go down to cheap means problem is at the local level definately

Regards

Dr sarit kumar
Director
Oxford Group