Godrej Interio — The most horrible after sales service and even worse product -shame to the Godrej Brand!

Address:

Mumbai City, Maharashtra

We purchased a sofa cum bed for my son from the Malad, Mumbai showroom which is giving us trouble ever since the purchase.We made a complaint to the particular branch two months back that the bed is broken and not closing causing a lot of inconvenience to us and after repeated calls the service man visited us.He seemed totally confused seeing the product and it was evident he was seeing the product for the first time.He had no knowledge about the product and only clicked a few snaps to send it to his manager and promised to be back with a quotation.Its been two months and neither the technician or the customer service has contacted me regarding the same.I HAVE PAID 65, 000 INR for the product and not some loose change that i deserve this kind of attitude from the COMPANY.The sofa cum bed is lying like a junk and I HAVE LOT ALL TRUST ON GODREJ INTERIO!