Godrej — No response after getting money

Address:	600054
Website:	handyhome

Sir/madam,
I have a microwave convection oven brought from godrej company one year back, my convection and grill was not working, i placed a repair request to godrej via online in the website handyhome. A service executive named yuvaraj came for service and told me that the grill coil above the oven is burnt and need to be replaced, he also availed an inspection charge of rs.345. He also added that oven will be repaired as soon as possible as the grill coil burnt should be replaced and it takes time to deliver after its order. My bill number is 19323. This was happened 3 weeks before and still now no response. It has been mentioned in the bill that the inspection charge is valid only for 1 month. This is my issue, please help me in this case.